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Emotional Intelligence

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Lera Stepanova

on 8 March 2013

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Transcript of Emotional Intelligence

Self Management Emotional
Intelligence Four fundamental capabilities Self-Management Social Awareness (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. EI Social Skills Social Skills are vital for communicating and interacting with others effectively.

Useful when you want to: Social Skills Elicit change
Generate action
Create understanding Why Self-Awareness? "He who knows others is wise. He who knows himself is enlightened." – Lao Tzu "Knowing yourself is the beginning
of all wisdom" - Aristotle “Until you make the unconscious conscious, it will direct your life and you will call it fate.”
- C.G. Jung Challenge How can I become self aware? Well, you can't. You are self
aware already, you just don't know it :P Why? Because you are ignorant! So shut up and listen, don't judge, but acknowledge and recognize. Don't interpret, but
focus on what is. Not what will be, or was... Meditation, there are many forms of meditation. But to eliminate ignorance its best to practice Vipassana (Awareness) Meditation Common mistakes Social Awareness Social skill is any skill facilitating interaction and communication with others. Social Skills - Tool Dale Carnegie An amazing book
should read (even if you are not planning to go into management) Social Skills Expect to learn: Fundamental Techniques in Handling People
Six Ways to Make People Like You
Be a Leader: How to Change People Without Giving Offense or Arousing Resentment HANDLE WITH CARE Appreciation Give sincere and honest appreciation! Social Skills Appreciation was one of the Rockefeller's secrets of success "I would pay more for the ability to deal with people than any other ability under the sun." - John D. Rockefeller ...another thing to do it under duress Self Management Once you become self aware, only you can then learn to manage yourself

Control disruptive moods
Think before acting
Find passion for work
Pursue goals with persistence Easy to manage oneself in peace... Self Management and Leadership “If you want to lead somebody, the first critical step is to lead yourself.”
-Maz and Sims (1991)

“Leadership does have everything to do with what we think of ourselves.”
-Kouses and Posner Leaders Who Understand Importance of Self Management “With self-discipline most anything is possible.” “In reading the lives of great men, I found that the first victory they won was over themselves... self-discipline with all of them came first.” "Mastering others is strength. Mastering yourself is true power.” Philosophers "The first and best victory is to conquer self.” Tool To Learn Self Management Managing Oneself by Peter Drucker What are my strengths? Ask Yourself the Questions What are my values? How do I work? Where do I belong? What can I contribute? Composed, positive, and unflappable Internal Standard of Excellence Integrity & Honesty Sets challenging goals Takes Initiative Purposeful Opportunistic Persistent & Resilient Step 1: Recognize and understand yourself through Self-Awareness
Step 2: Control your behavior (Self-Regulation) and identify your inner passions (Self-Motivation) Show interest in others "You can make more friends in two months by becoming really interested in other people than you can in two years by trying to get other people be interested in you." Brought to You By... MORE LESS -Theodore D. Roosevelt -Harry S. Truman -Lao Tzu -Plato Markus
Val Challenge Challenge Common Mistakes “I call him religious who understands the suffering of others.”
- Mahatma Gandhi “...the best way to forgive someone is to enter into their sufferings ...”
- John Geddes “Before you criticize a man, walk a mile in his shoes. That way, when you do criticize him, you'll be a mile away and have his shoes.”
- Steve Martin . . .
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