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Servant Leadership

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by

Sally Carroll

on 12 November 2015

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Transcript of Servant Leadership

The Essence of Leadership
Guess what?
Modeling the Way:
And thus, results come from
"behaviors"
...
behaviors come from
"actions"
...
actions come from
"beliefs"
and beliefs come from
"thoughts"
Five Principles of Exemplary Leadership
1. Inspire a Shared Vision
2. Model the Way
3. Challenge the Process
4. Enable Others to Act
5. Encourage the Heart
P
Good Leaders
Inspiring a Shared Vision
It all starts with a vision
Doug Stark, President and CEO
November 20, 2015
Provides financing services for farmers and ranchers including:
Farmland
Loans for
farmland
and
ranchland
Equipment
Loans for
Ag equipment
Crop Planting
Loans for seed and operating loans
Crop Insurance
Insurance for crop loss and damage
Five State Territory
62,000 Customers
$25 Billion

in loans
48 Offices
Over 1,550 Employees
It's a Business of People...
Just Like YOURS!
LEADER
The question is....
What kind of leadership is it?
And when people come together for a common cause

LEADERSHIP
one way or another...
happens
GOOD
BAD
or
GREAT
Can you name
FIVE

of the wealthiest people in the world?
2015: Top Five Wealthiest People in the World
Top Six Time Magazine "Person of the Year"
Can you name
the past
SIX

Time Magazine

"Person of the Year"
recipients?
Can you name the last
FIVE

Academy Award
Best Pictures

Last Five Best Pictures
Birdman
(2014)
12 Years a Slave
(2013)
Argo
(2012)
The Artist
(2011)
The King's Speech
(2010)

Five teachers or coaches who helped you through school?


SO THEN...

Can you name?
More then 10,000 respondents....
85%
Friend
Family member
Co-worker
Teacher
Current leader
known for more than SIX years
75%
To lead:

to go, to guide, to travel
Leadership is the art of mobilizing others to want to struggle for shared aspirations
"
"
Kouzes and Posner
Fundamental Beliefs
Leadership is everyone's business
"If your actions inspire others to dream more, learn more, do more and become more, you are a LEADER."
Servant Leadership
-JOHN QUINCY ADAMS
Leadership
is not about "power"...it's about "
purpose
"
is not about
"title"
but
rather

"
talent
"
How many of you can recite your vision statement?
Hint:
It is 9 words!
"We inspire people to plant, nurture,
and celebrate trees"
Inspiring a Shared Vision
Help
them see how their role fits in the bigger picture and is essential to achieving your Vision
Connect
them with something bigger than themselves
One of the key tasks of a servant leader is to
engage

"hearts"
Vision: From Your Website
"
Leadership
is more
than influence.
It is about reminding people of what it is we are trying to build-- and why it matters.
It is about
painting a picture
of a better future."
There is no other industry we could be more proud to be a part of, and no group of people we could be more honored to serve.
-Michael Hyatt, CEO, Thomas Nelson
People buy into a
leader
before they'll buy into a mission (or vision) statement
The ultimate
key

to servant leadership
Modeling the Way
DWYSYWD
Do
What
You
Say
You
Will
Do
"Credibility is the foundation of leadership...
If you don't believe the messenger,
you won't believe the message."
Modeling the Way
There's NEVER a wrong time to do the right thing!
EVERYTHING YOU DO COUNTS!
Integrity is not a 90% thing...
Either you have it or you don't!

Servant Leader Values
Setting an example by behaving consistently with "shared" values
Trust
Integrity
Responsibility
Commitment
Humility
Respect
Honesty
These behaviors can be learned!
"We could change the world tomorrow if all the millions of people around the world acted the way they believe"
-Jane Goodall
VALUES
If you want to change your

RESULTS
....
change your
THINKING
What are the core
VALUES
of the Arbor Day Foundation?
Our core values are essential to everything we do at
Farm Credit Services of America
Honesty
Integrity
&
Its more than just
not
lying, stealing, or cheating.

Being candid (with respect)
Being quick to admit mistakes
Only saying things about others you would say to them
Being forthright with your thoughts and opinions
DYWYSYWD
The integrity of your word
Doing the right things for the right reasons
Humility
So many times the difference between a good leader and a great leader is....
"Humility is not thinking less of yourself, but of
thinking of yourself less.
"
Encourage the Heart
Things that get rewarded get done
Even Eagles need a push...
Encourage the Heart


"You never know when a moment and a few sincere words can have an impact on a life."
-Zig Ziglar
Challenge the Process
What have I done in the past week to improve so that I'm a better leader now than I was a week ago?
Do you have a personal growth plan?

What do you do on a daily, weekly, monthly basis to make yourself a better leader?
Development
My development
plan

If we
GROW
our
PEOPLE
...
we
GROW
our
BUSINESS
!
What can I do in this moment to make others feel more powerful, competent, and able to do more than they think they can?
In every interaction with every person, ask yourself:
Honesty & Integrity
Our core values are essential to everything we do at Farm Credit Services of America
We Are:

A team of experts delivering value to agriculture through trusted relationships and a customer-owned business model
Teammates
We are Teammates
We respect each other and
value our differences
SERVANTS
The farmers and ranchers we serve are the reason we exist.
They are also a part of our extended family.
Every day we focus our talents, technologies, and passions toward serving the people who are feeding the world.
What difference will I make?
Will I make a

difference?
Don't ask:
Ask:
Good Reads
Leaders Eat Last
by Simon Sinek

The Servant

by James C. Hunter

Leadership Wisdom from the Monk who sold his Ferrari
by Robin Sharma (a fable)

Leading with Heart
by Coach Mike Krzyzewski
"What makes greatness is beginning something that does not end with you."
-Robin Sharma
"Never doubt that a small group of thoughtful, committed citizens can change the world,
it's the only thing that ever has
."
-Margaret Mead, Cultural Anthropologist
Innovators
Experts
Values Driven
Servants
Adaptable
Leaders
One leader who has had the most positive influence in your daily life?
Three friends who helped you through difficult times?
Leadership is a relationship
Leadership development is self-development
Leadership is learned
Leadership development is not an event...

it's an ongoing process
It's not about forcing compliance...it's about
eliciting commitment
Eliciting COMMITMENT
Enforcing COMPLIANCE
VS
-Jim Kouzes and Barry Posner,
The Leadership Challenge
Enabling Others to Act
Teams are not just another business unit here
They are a way of
thinking, working, and acting
We inspire people to plant, nurture and celebrate trees.
The Arbor day Foundation is a 501(c)(3) nonprofit conservation and education organization.
A million members, donors, and partners support our programs to make our world greener and healthier.
Full transcript