Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Communication skills

No description
by

darryn madere

on 23 October 2013

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Communication skills

Communication skills

Verbal communication
Verbal communication involves using speech and sound to communicate with others. Verbal communication problems include translation difficulties, misinterpretations due to confusion and many others. Verbal Communication is the most used and important type of communication in a healthcare facility. Clear speech, remaining calm and focused, being polite and following some basic rules of etiquette will all help the process of verbal communication. You can also improve your verbal skills by thinking before you speak, preparing sentences in your head and think about your words. You want to get your message across politely, concisely and efficiently.

Nonverbal communication
Nonverbal communication involves body language,facial expressions and gestures. Your tone of voice can be influenced by your body language. It's important to use the correct body language to ensure your message isn't misinterpreted. You can improve your nonverbal skills by paying closer attention to other people's behaviors, maintaining enough eye contact, focusing on your tone of voice , using correct body posture, and looking at context clues about the type of conversation you're in.
Written communication
This type of communication involves symbols/letters either handwritten or electronic. Good writing skills are vital to communicate clearly and effectively in a healthcare facility. Some examples of bad writing skills include bad grammar/spelling, incomplete sentences, and confusing wording.
You can improve your writing skills by using correct grammar/spelling, knowing your audience, being short and specific, using empathy and simple language, and using the correct tone in your writing.
Goal
You want to be able to communicate clearly and efficiently to patients, co-workers, and others. Listening Goals are to not only hear but comprehend what is told. Written Goals are to understand and read what is written. Nonverbal goals are to communicate with the use of body language. Verbal goals are to speak smoothly and concisely.
What To Avoid
Full transcript