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CULTURAL DIVERSITY

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Chelsy Wright

on 28 February 2014

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Transcript of CULTURAL DIVERSITY

Conditions:
What supports creativity and innovation? What blocks them?
Ways to Break Down Associate Barriers
Race, Ethnicity & Socio-Economic...
Major Obstacles
Opportunities in achieving these conditions
CULTURAL DIVERSITY: Creativity and Innovation

Support
-Focus groups
+CoverGirl QUEEN Collection

-An environment that includes all different types of backgrounds

(Baumgartner, Report 103)
Blockages
-Tradition
-Assumptions
+Associative Barriers

(Baumgartner, Report 103)
(The Medici Effect, page 38)
Gender and Sexual Orientation
Recruitment
Managing Diverse Work groups
Referenced in the 2020 Workplace, Matt Blumberg, CEO of Return Path, blogs about challenges in recruiting even when you have a focused hiring plan.
Lean In, Part II
http://www.onlyonceblog.com/2013/10/lean-in-part-ii
10 Clowns Don't Make a Circus
Top 10 Future Economic Benefits of Workplace Diversity
-fresher food
-brighter look
-uniform redesign
-same name
Stephen Johnson: Where Good Ideas Come From
Age & Physical Abilities

Communication styles
Motivations
Working approaches
Norms
Recruitment
Identify which workplace diversity management values/competencies are most important to your organization
Build into the recruitment process a means of assessing candidates on these values/competencies
Train your interviewers
Training
For All Employees
Organizational vision, strategy and values
Self Awareness
Understanding others
Communication skills and strategies

Coaching and mentoring
Inclusive recruiting, training and performance management
Managing employee populations
A diverse workforce drives economic growth.
A diverse workforce can capture a greater share of the consumer market.
Recruiting from a diverse pool of candidates means a more qualified workforce.
A diverse and inclusive workforce helps business avoid employee turnover costs.
Diversity fosters a more creative and innovative workforce.
Businesses need to adapt to our changing nation to be competitive in the economic market.
Diversity is a key aspect of entrepreneurialism.
Performance Management
Include measurable standards for job performance
make sure that opportunities for training, assignments and postings are made available to all employees using objective criteria
ensure that what is considered within the promotion process is clearly lined to job requirements
Actively Facilitate Inclusiveness
workplace activities
workplace design
buddy system
employee networks
awards and recognition
manage employee grievances
Communicate Effectively
the importance of a harmonious workplace
benefits all employees
role which all employees play
strategies and tips
how to deal with sensitive areas
key progress and achievements
Schragis, S., & Frishman, R. (2006). 10 Clowns Don't Make a Circus. Avon, MA: Adams Media.
What future conditions are necessary to support diversity and creativity and innovation?
Develop an inclusion strategy
Develop the talent pipeline as early as possible
Broaden the recruitment pool
Develop employee networks and mentorship programs
Diversity will be a business issue rather than a human resource issue.
Meister, J. C., & Willyerd, K. (2010). The 2020 Workplace. New York: HarperCollins.
American Express
and
Succession Planning
Break out of your Networks
Corporate
Societal
-Employee led diversity training
-Use of Social Media
-Media Outlets
-Expose yourself to a range of cultures
-Learn differently
-Reverse your assumptions
-Take on multiple perspectives

(The Medici Effect, page 45)
Diversity in business ownership, particularly among women of color, is key to moving our economy forward.
Diversity in the workplace is necessary to create a competitive economy in a globalized world.

Diversity in the boardroom is needed to leverage a company's full potential.
Banton, C. (2014, January 17). How to Manage Diversity in the Workplace.
Retrieved from Globalpost: http://everydaylife.globalpost.com


Ministry of Manpower, Singapore Government (2012, November 26).Creating Inclusive and Harmonious Workplaces-A Manager’s Guide (Singapore Government)
http://www.mom.gov.sg/employment-practices/Pages/WDM.aspx
M4

Training for Managers

Ministry of Manpower, Singapore Government (2012, November 26). Managing Workplace Diversity: A Toolkit for Organisations
http://www.mom.gov.sg/employment-practices/Pages/WDM.aspx
p. 20
Ministry of Manpower, Singapore Government (2012, November 26). Managing Workplace Diversity: A Toolkit for Organisations
http://www.mom.gov.sg/employment-practices/Pages/WDM.aspx
p. 23
Ministry of Manpower, Singapore Government (2012, November 26). Managing Workplace Diversity: A Toolkit for Organisations
http://www.mom.gov.sg/employment-practices/Pages/WDM.aspx
p. 23
Ministry of Manpower, Singapore Government (2012, November 26). Managing Workplace Diversity: A Toolkit for Organisations
http://www.mom.gov.sg/employment-practices/Pages/WDM.aspx
p. 25
Ministry of Manpower, Singapore Government (2012, November 26). Managing Workplace Diversity: A Toolkit for Organisations
http://www.mom.gov.sg/employment-practices/Pages/WDM.aspx
p. 26
Ministry of Manpower, Singapore Government (2012, November 26). Managing Workplace Diversity: A Toolkit for Organisations
http://www.mom.gov.sg/employment-practices/Pages/WDM.aspx
p. 38
Works Cited
1.
Egan, M. E. (2011, July). Global diversity and inclusion: Fostering inovation through a diverse workforce. Retrieved from http://www.forbes.com/forbesinsights/innovation_diversity/
2
. Johansson, F. (2006). The medici effect. Boston, Massachusetts: Harvard Business School Publishing.
3.
Johnson, S. (Writer) (2010). Where good ideas come from [Web]. Retrieved from www.youtube.com/watch?v=0af00UcTO-c
4.
Meister, J. C., & Willyerd, K. (2010). The 2020 workplace. New York, NY: Harper Collins Publishers.
5.
Popelka, L. (2013, May 02). More companies need a hooters makeover. Retrieved from http://www.businessweek.com/articles/2013-05-02/more-companies-need-a-hooters-makeover?...
6
. Meister, J. C., & Willyerd, K. (2010). The 2020 Workplace. New York: HarperCollins.
7. Schragis, S., & Frishman, R. (2006). 10 Clowns Don't Make a Circus. Avon, MA: Adams Media.
8. Banton, C. (2014, January 17). How to Manage Diversity in the Workplace.
Retrieved from Globalpost: http://everydaylife.globalpost.com
(Johnson, 2010)
(Egan, 2011)
(Popelka, 2013)
(Meister & Willyerd, 2010)
"Your network will promote, support, and highlight ideas that are valued within it. And it squashes or removes ideas that are not. This inherent characteristic creates a difficult paradox for anyone pursuing an intersectional idea: If we wish to succeed at the intersection of fields, we have to break away from the very networks that made us successful." (Johansson, 2006)

Meister, J. C., & Willyerd, K. (2010). The 2020 Workplace. New York: HarperCollins.
Chelsy, Michelay, Kayse, & Pam
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