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OCEHT Network Model Presentation (Prezi)

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Helen Roos

on 30 January 2014

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Transcript of OCEHT Network Model Presentation (Prezi)

Ottawa Coalition to End Human Trafficking

Community-based Victim Services
Provides an integral support to victims/survivors of human trafficking at the community level

Mobilizes key first responders and social services in a collaborative manner to promote quality of care

Leverages existing resources, programs and services without duplication

Community Coalitions support the immediate/short, medium and long term case management for survivor care

Confidential, non-judgmental and victim-centered.
Ottawa Coalition to End Human Trafficking

Response in 2010, to law enforcement's need for community-level victim case management (RCMP/Ottawa Police Service)

Access to specialized services locally for victims of labour and sexual exploitation

Volunteer committee with representatives of law enforcement (Outreach, investigators, leadership) and frontline workers and victim crisis responders

Provided an opportunity to clarify mandates, scope of collaboration, resource needs, response protocol and victim-centered approaches
Central Case Management Role
Centre of the community response is survivor case management

Professional practice in which a lead social service organization assists in assessing needs, defining desired outcomes, obtaining services, treatments and supports

Helps prevent and manage crisis

Victim-centered

Provides the safety net for the survivor

Helps navigate the legal and/or social services, basic needs and health care

Initial isolation - but eventual expansion of services and network over time
Benefits to Victims / Survivors
The number of agencies is overwhelming for victims who are dealing with trauma

Single point of contact helps assess a client's need for services and support

Identify, obtain, coordinate and accompany to secure
Housing/shelter
Basic needs - food, clothing, toiletries, transportation
Emergency / Health appointments (sexual assault, addictions/withdrawal)
Counseling and psychological supports
Interpretation
Legal services
Money (social assistance/disability)
Education and training
Ethnocultural services and resources
Coordinate and manage communications across systems

Accompanies victims to appointments for support

Provide direct instruction (eg. Lifeskills, cooking, financial budgeting) for rehabilitation

Personal support for anxiety, comfort, reassurance

Often the first and only person a victim trusts and discloses details to

Safe socialization
Benefits to Law Enforcement
Coalitions with a Central Case Management organization provides a critical service for law enforcement and prosecutors

Assist the victim through crisis to self-sufficiency

Educate victim of their rights

Understand and navigate through the criminal justice system, immigration, human services

Provide the referrals to access necessary services

Provide the advocacy for victims when they are unable to function due to trauma

Provide the moral and emotional support so they can focus on recovery and aid in investigation
Helps stabilize the victim to assist in the investigation

Victims can share information more quickly

Alleviates fear of police or lack of trust in the justice system

Frees up officers to investigate the case, than managing victim's basic needs

Provides a confidential and secure liaison between victim and services on a need-to-know basis for safety and security

Help stabilize and prepare for interviews, speaking engagements (eg. John School) or outreach
Benefits to Crown Prosecutors
The Coalition Case Management team is the one constant for victims through the lengthy process from investigation, prosecution and beyond

Provides stability, which develop a more consistent and credible witness to a victim-dependent case

Increasingly seen as essential to the success of a case (eg. Byron case, Ottawa)
Promising Practices
Culturally appropriate case management services
Respond to social-cultural, spiritual and healing needs
Awareness of cultural taboos, gender roles and approaches
Build the network with a range of providers who are mandated and resourced to provide those services
Provide training for diversity of victims (eg. Aboriginal) and needs
Client-specific / Flexible Approaches
Work with victims from where they are - no timetable
Crisis prevention, intervention to rehabilitation
Need to be non-judgmental
Support through continuum of poverty
Do make assumptions about their abilities - understand their personal strengths and barriers to moving forward
Support their independence
Collaborating with Others
No one organization has the mandate to fully support a victim's full suite of needs
The network is essential
Can be through info-sharing protocols, MOUS, shared policies or practices
Relationship building is key
Consistent Central Case Manager
Identify a longstanding organization with extensive network and stable staff
Builds trust
Helps with seamless delivery and effective communication
Strong financial resource base and ability to fundraise (Charitable status/donors)
Self Care for Case Management Team
Support is necessary for case managers
Safety considerations
Long hours
Vicarious trauma - stress, frustration, difficulty in providing level of service
Debriefing
Current Challenges
Resource limitations - no dedicated funding for HT victim services
Key junctures following statement, testimony, court appearances, applications and relocation is labour and resource intensive for supports
Demands and expectations are high
No dedicated shelters in Region (Hamilton and Vancouver)
Need faster response from law enforcement with dedicated trained officers
Coordination of health services is needed - physical, mental and addictions for success
Confidentiality and information sharing remain barriers to efficient case management across Network partners
Opportunities for Improvement

Engage Coalitions
Assist with local training on HT
Often have survivors to provide intel and insight on local scene
Help design and partner in delivery of outreach materials - calling cards
Participate in quarterly door knocks to speak with sex trade workers or suspected businesses

Use victims/Coalitions to identify systemic barriers and implement changes

Train frontline officers and VCU on HT
Guns & Gangs - and Girls!
Domestic sexual assault / forced marriage
Traffic
Community policing
Children / youth
Embassies / diplomatic corp

Terminology use - prostitute vs. prostituted to widen the scope of investigation

Establish an HT Outreach team - key for youth
Plain clothes, young, hip and versed in the terminology and language of "The Game"
Be available 24/7 to respond when victim is ready to escape

Dedicated phone number for HT response and calls

Establish an internal structure to respond
Bodies
$ resources
Equipment
Use VCU for immediate victim crisis support
Letters of support for funding proposals related to victim services
Contact Us
Helen Roos, Chair OCEHT
(819) 208-8561 cell

Marsha Wilson / Jennifer Clark
Ottawa HT Victim Case Management Team
St. Joe's Women's Centre
(613) 769-6531 cell

EMAIL - ottawacoalition@gmail.com
WEBSITE - www.ottawacoalition.ca
FACEBOOK - www.facebook.com/ottawacoalition
TWITTER - @ottawacoalition
SCOOP it - http://www.scoop.it/t/human-trafficking-in-canada
Images Used
Inuit Art Therapy Project for Survivors of Sexual Exploitation and Human Trafficking

August 7-8, 2013
Ottawa, ON
An overview of Coalition Development,
Victim Response Team and Case Management
Collaborative group to advance local projects
Training toolkit for frontline responders and community organizations (English and French)

Case management MOU

Communication newsletters on victim services

Outreach tools based on experiential input and survivor advice - posters, brochures, calling cards, backp
ack
Deliver capacity building / presentations to assist in the establishment of other local Coalitions (Toronto, Cornwall)
Full transcript