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Transcript of group2chapter4
in the Workplace What are unethical communications False information
Less qualified persons What types can you think of ? False info Qualifications "A decision that is more efficient, profitable, or better for the company might overshadow a person's sense of what is right" Know the Major Causes of Unethical Communication Why they would act ethically What are some reasons people would choose to act unethically Why they would not What are causes of unethical thinking This is the choice between doing what you think is ethically right and what your boss and/or company wants you to do Yielding to Social Pressure You have to choose whether you think it is right or wrong Safety issue on a new car? Disclaimer on a toy box? Mistaking Group Think for Teamwork Understanding the Potential for Communication Abuse Suppressing Knowledge the Public Needs Denying Responsibilities "When group pressure prevents individuals from questioning, criticizing, reporting bad news". It wasn't my fault the boat sank, I was just paid to promote the boat. Big Organizations rely on Teamwork and not Group Think Telling the truth versus meeting workplace expectations Information that is less than the truth Down Playing the Dangers of Technology "Some Well-known journalist have refused to publish studies linking chlorine in drinking water with cancer risk". "Bio-tech industry continues to resist any food labeling that would identify genetically modified ingredients". Can experts with financial shares in experiments and companies provide impartial and fair information about the topic? Hiding Conflicts of Interest What does it mean to be fair and impartial? "Analysts on a big TV financial program have promoted company stocks (thus inflating the price of the stock) without sharing that their investment firm holds stock in the company." Research data that is invented or manipulated to support specific agendas Falsifying or Fabricating Data Some developments happen too quickly to allow for adequate peer review before publishing Organizations with shares in technology may be tempted to:
- exaggerate benefits, safety and potential
- downplay the technology's risks Exaggerating Claims about Technology Ways images are used to hide the truth about a product Using Visual Images that Conceal the Truth Prescription medicine advertisements on TV list the side effects but show people with huge smiles What does it mean to falsify or fabricate data? Proprietary Information is protected by law but it is still stolen. Stealing or Divulging Proprietary Information "Companies have been known to use business students disguised as researchers to get information on competitors..." "Common place now, interviewing people for jobs that don't exist to find about their current employer." "Information is power" Misusing Electronic Information Withholding Information People Need for Their Jobs Deprive a colleague of information about the task at hand
Do you share the information or keep it to yourself? - Plagiarize or republish without having permission or giving proper credit
- Copying digital files, without consent
- Failing to safeguard the privacy of personal information
- Publish anonymous attacks or smear campaigns
- Selling prescription medication online without patient screening or physician consultation
- Offering inaccurate medical advice or information Exploiting Cultural Differences What's your right action?
What are your obligations, and to whom?
What kinds of values do you respect?
What would your action be likely to cause? Rely on Critical Thinking For Ethical Decisions What's your Reasonable Criteria? Reasonable Criteria for Ethical Judgement To yourself, clients, customers, company, colleagues, community, and society
What seems "right action" could be "wrong action" What do I report, and to whom?
How much do I reveal or conceal?
How do I say to have to say
Could misplaced obligation to one party be causeing me to deceive the other? Ethical Dilemmas, Anticipate Some Hard Choices Values and morality of every societies are all different
Using cultural difference to make profit is unethically "Count on us to meet your deadline"
"This Product Will Last For Years."
"Trust Our Experts To Solve Your Problems." Never Depend Only On Legal Guidelines Laws Against:
False Written Statements
Protecting Employee Privacy
Software Theft, Electronic Theft
Stealing, or Revealing Trade Secrets Ethical Communications Includes
Giving Proper Credit To The Work
Of Others Learn To Recognize Plagiarism Consequences of Whistle Blowing
* Getting Black-listed
* Becoming Demoted Decide When and How To Report Ethical Abuse. Give The Audience EVERYTHING They Need To Know
Give The People A Clear Understanding Of What The Information Means Guidelines For Ethical Communication Taking A Stand Versus The Company
Get Your Facts Straight
Aim Your Appeal Toward The Right Person
Get Legal Advice Leaving The Job
Make No Waves Before Departure
Leave ALL Propriety Behind