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soft-skill training - Part 3 - Team Work

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Thanh An Le Nguyen

on 14 May 2013

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Transcript of soft-skill training - Part 3 - Team Work

How to efficiently manage your team TEAM WORKING Task management Role of leader HOMEWORK SUMMARY RETROSPECTIVE Communication Why "Difference" win? Stages of a team Meeting Lead = What is Teamwork Why teamwork Teamwork activities multi complex objectives delegation communicate synthesize positive negative Forming Storming Performing 1 2 3 4 Norming POLITENESS positive feeling and politeness
discussions about how the team will work
lasts shortly Argument
conflicts about approaches or delegation
negative emotional opinions
questioning value of the goal
resisting taking on tasks
doubts on team leader
weak process establishment Stabilization respect towards team leader
a hierarchy is established
help and constructive criticism produced
stronger commitment to the team goal Self-organization combination of well-operated structure and vision sharing
individual team members may join or leave the team without affecting the performing culture.
leader can delegate much of the work and can concentrate on developing team members. Game on! The birds are flying... http://4.bp.blogspot.com/-kZf0hB4_x54/TkY40DmiRMI/AAAAAAAAF6Q/Cmh0IQ1JLfE/s1600/Fox-Clip-Art-2.jpg http://2.bp.blogspot.com/_ps18c23a6tc/TFXpBSZBgJI/AAAAAAAAAOQ/k2g89Y5iSrU/s1600/shark1_v01.jpg Johnson, 1981. http://us.123rf.com/400wm/400/400/red33/red330709/red33070900031/1686104-sea-turtle-vector-illustration.jpg http://us.123rf.com/400wm/400/400/anterovium/anterovium1010/anterovium101000119/7945174-cute-teddy-bear-sitting-happy-on-white-background-isolated.jpg avoidance harmony dominance compromise collaboration http://twentytwentyone.com/sites/default/files/products/images/OwlCushion_01.JPG Managing conflicts In love. And at work How to Remember Better understand your critics Show cooperation Close the critics Ask for specific Paraphrase Guess the details Agree partly with odds in principle Explain your position Disclose feelings No counterstrike partly with truth Must have next-step proposal Bring a mirror Who knows AGILE? Backlog - Sprint - Scrum board - Burn-down chart - Scrum meeting - Roles Pre-meeting On-meeting Post-meeting + Inspire Delegation Delegation Daily duties Forming Storming Norming Performing enable by Team member development Real task delegation Organization/ Structure/ Platform designs Agenda in advance Updated Calendar Agenda (again) Time Fixed Actions agreed - Next steps (SMART) Meeting Minutes Follow the meeting results (Google Spreadsheet) (Google Calendar) Rules 1- Divided into teams 2- 1 member to fold the cranes and will be the leader 3- members to cut paper (no prior process allowed) 4- members to fly the cranes to the nests Next step proposal Understanding 1- each team votes to eliminate the worst member 2- this member still stay in the current team 3- replay the game with the leader as the folder and abort all rules 4- 3 minutes to discuss and 5 minutes to work Rules changed 1- current team folders (leader) not allowed to involved in any tasks 5- have 5 minutes to discuss, 5 minutes to work 2- have 5 minutes to discuss, 5 minutes to work What is your conflict-solving-style How many leadership styles out there? Bruce Tuckman,1965. Elimination -1 1- each team vote to eliminate 1 member 2- one representative of each team explain the reason for elimination 3- eliminated member explain to solve the conflict - he can ask the team representative only 1 question 4- each team votes to save 2 members 5- only 1 member with highest score will be saved, others transferred to other teams Elimination -2 1- the leader changes to other team 6- 3 minutes to discuss and 5 minutes to work 2- 3 minutes to discuss and 5 minutes to work
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