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Copy of Copy of "Pulling Together; 10 Rules for High Performance Teamwork" By: John J. Murphy

Highlights of the book and how they apply to an office setting.

Lori Carter

on 15 October 2014

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Transcript of Copy of Copy of "Pulling Together; 10 Rules for High Performance Teamwork" By: John J. Murphy

Pulling Together
Photo based on: 'horizon' by pierreyves @ flickr
"Precision of communication is important, more important than ever, in our era of hair-triggered balances, when a false, or misunderstood word may create as much disaster as a sudden thoughtless act." -James Thurber
Can you imagine competing in an athletic contest without open access to the score, clock and the playbook?
"We get what we inspect, not what we expect".
With it people can take ownership and act responsibly. Without it, people are captive. They are in the dark, doubtful about what to do or where to go.
"dependency syndrome" -- upward delegation of problem-solving and conflict resolution.
Effective teamwork requires that everyone leads and everyone follows from time to time, creating a powerful dynamic that invites proactive leadership.
When we resist the TEMPTATION to blame others or make excuses, we become a part of the solution, not the problem.
Rule #3
Be Part of the Solution, not the Problem

Rule #10
Pull the Weeds
Rule #8
Commit to Esxcellence
Thinkers help others to think, for they formulate what others are thinking. No person writes or thinks alone; thought is in the air but its expression is necessary to create a tangible spirit of the times. -Elbert Hubbard
Rule #9
Promote Interdependent Thinking
Trust is not a matter of technique, but of being, not because of our polished exteriors or our expertly crafted communications.
-Marsha Sinetar
Rule #7
Build Trust with Integrity and Example
Rule #4
Respect Diversity

Profound questions generate profound understanding. Questions that dig deep, really deep, open our minds to continuous learning, provocative discovery and unlimited growth.
By asking the right questions we... test ourselves. Clarify expectations. We disrupt the status quo. We gain candid and valuable feedback on performance , a critical step in the cycle for on-going improvment.
Rule #5
Ask and Encourage the Right Questions
10 Rules for High performance Teamwork
By: John J. Murphy
Rule #1
Put the Team First
Requires "we-opic" vision (whats in it for we?).
Effective team players understand that personal issues and personality differences are secondary to team demands.
Do you recognize people by putting them against standards of excellence, or one another?
What are you doing to cultivate a team first, cooperative environment in this competitive "me-opic" world?
Cooperation means working together for mutual gain-- sharing responsibility for success and failure.
Rule #2
Communicate Openly and Candidly

Rule #6
Use a Rational Problem-Solving Process
Almost all employees, if they see that they will be listened to, and they have adequate information, will be able to find ways to improve their own performance and the performance of their small work group. -James O'toole

Effective team members recognize and appreciate the power of empathy as a vital leadership skill. They understand that influencing and motivating others, without using authority, requires respect.
The first step is to gather data, review the facts and clearly define the problem. This critical step helps align the team upfront by getting people grounded to reality.
When judging, effective teams use logic and human impact to make a decision, carefully weighing the pros and cons of each option.
Every player recognizes the need for raising the standards and setting new records.
"Think things through and fully commit. A half hearted spirit has no power. Tentative efforts lead to tentative outcomes". -Epictetus
Achieving ideal teamwork will take time. People will still make mistakes. The healthy team recognizes that people are people. Life is full of choices, some people will play by the rules and others will not. A "weed" is someone who refuses to accept these rules. Pull the weeds and give everyone else room to grow.
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