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Wolf Motors

Operations Management Project
by

Roby Fedorca

on 8 January 2013

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Transcript of Wolf Motors

The first “auto supermarket” in the network. Wolf Motors’ dealership was in a network that served a metropolitan area of 400,000 people. Beyond the metropolitan area, but within a 45-minute drive, were another 500,000 people. Parts Space for storage Wolf was scared that the company will outgrow his powers. High quality service on 3 components: Highly qualified and well trained staff of service technicians. Wolf Motors Success by three highly interdependent factors: Volume “Hassle-free buying experience.” After-sale service. Use of latest tools and technologies. No delay because of the car parts availability. Materials Level of financial resources Wolf's major concerns: Question
1. What recommendations would you make to John Wolf with respect to structuring the purchasing process for the Wolf Motors dealership network? Question
2. How might purchasing policies and procedures differ as the dealerships purchase different types of service parts and materials Question
3. How can supply-chain management concepts help John Wolf reduce investment and space requirements while
maintaining adequate service levels?
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