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Expocision de Produccion

Vanessa Quiroga Taborda

on 19 October 2012

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Transcript of CALIDAD TOTAL

PRODUCTIVIDAD CALIDAD Concepto y Evolucion LA GLOBALIZACION Aspectos DETERMINANTES Optimización de la materia prima, del recurso Humano y Financiero de la empresa. AUTORES Eduard Deming (1989, pp. 1-10)
Joseph M. Juran(1990, pp. 1-15)
Philip B. Crosby (2002, p.1; 1982)
Armand V. Feigenbaum (1961,1986, 1991)
Kaoru Ishikawa (1994, 1986)
Shigeru Mizuno (1989)
John S. Oakland (1993)
Thomas Peters (1988)
Shigeo Shingo (1981)
Genichi Taguchi (1986, 1979) EVOLUCION CALIDAD TOTAL
en la decada de los 80
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