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Abbey McKervey

on 13 February 2017

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Transcript of Teamwork

My view of teamwork prior to internship
A bad experience of teams
While I understood that teams could be very effective, I personally hadn't experienced this enough to believe it prior to my internship.
An example of this, is through many group assignments during my four years in college.
While some of these groups were assigned by the lecturer and others were chosen myself I have constantly been let down by some members.
Many times members have not completed their work and this results in me doing the work for them, and them receiving the credit.
I find this extremely unfair as these individuals are not only letting themselves down, but are letting the other hard working team members down.
I constantly dread team and group projects as I usually end up doing a lot of the work as I want to get good results in college.
Teamwork Theory
According to Harvard Business (2004) there are eight characteristics of an effective team player. These include:
being open to new ideas
sharing of knowledge with others
relationship building
being reliable
Being goal oriented
Dysfunctional Teams
According to Lencioni (2002) there are five dysfunctions of teams. These are represented on a triangle to show progression as each stage must be passed.
Teamwork in Step by Step
Although there is a small staff in Step by Step I have personally witnessed great teamwork.
Many of the groups of children that attend the project are quite loud and boisterous. It is important during these groups that the project workers all understand their role and work together as a team to ensure the activities run smoothly.
All activities and programmes are planned and carried out with two project workers together. This teamwork, I found resulted in more productive and effective outcomes.
Problem Solving as a team in Step by Step
Whenever an issue arises within the project a meeting is held with the team. I have found this extremely valuable as it allows everyone in the project to be informed and to make decisions together about solving the issue.
Whenever any of the children in the project were acting out, as a team we would work together to reslove it. Some workers would remove the other children from the setting while the others would help to calm the child and resolve the problem.

Teamwork as a Competency
According to Thomas, Paul and Cadle (2012), many learning organisations are viewing teamwork as an essential skill and competency
They believe it is essential in the workplace if the organisation is to be sucessful
What is teamwork?
Katzenbach & Smith (1993, p. 45) define teamwork as "a small number of people with complementary skills who are comitted to a common purpose, performance goals and approach, for which they hold themselves mutually accountable"

Before beginning my internship I had a mediocre outlook on teamwork
I had personally been part of a couple of teams in my life inluding a basketball team, a dance team and a team in my part time job
Image retrieved from: https://goo.gl/images/bqiMrj
My Experience of teamwork in Step By Step
I found that as soon as I began my internship I was immediately accepted into the team.
On my first day, I was invited to the team christmas party and was entered into the Kris Kindle.
I felt all throughout my internship I was looked on as a valued member of the team as others listened to my ideas for programmes and problem solving.
Dysfunctional teams in Step by Step
While on my placement I was interested in observing how the team interacted with one another.
Following my study of Lencioni and dsyfunctional teams I wanted to see if his theory could be applied in Step by Step.
As the first aspect was absence of trust (De Meuse, 2009), I watched out for this between team members.
I found that all of the project workers had great trust in one another and were not afraid engage in debates.
I beleive one of the main reasons for this success is because the team is small so all the project workers know one another personally, in comparison to a large organisation.
Reflection on teamwork after my internship
Upon completion of my internship my outlook on teams and their effectiveness has changed immensely.
I have seen first hand how team work can be so beneficial and effective for a learning organisation.
I am looking forward to becoming part of a team in my future career and am willing to make a huge effort within the team.
Now I am aware of how a team can become dysfuntional, I can look out for any signs before the issue escalates beyond repair and feel confident in fixing these issues.
To conclude, I believe that teamwork is an essential competency within a learning organisation. I personally feel confident working in teams and look forward to being part of many more in the future.
De Meuse, K. P. (2009). Driving Team Effectiveness. Retrieved from The Korn/Ferry Institute: http://www.kornferry.com/media/lominger_pdf/teamswhitepaper080409.pdf
Harvard. (2004). Creating Teams With an Edge: The Complete Skill Set to Build Powerful and Influential Teams (Harvard Business Essentials). Massachusetts: Harvard Business Review Press.
Katzenbach, J. R., & Smith, D. K. (1993). The Wisdom of Teams. New York: HarperCollins Publishers.
Lencioni, P. (2002). The Five Dysfunctions of a Team: A Leadership Fable. San Francisco: Jossey-Bass.
Thomas, P., Paul, D., & Cadle, J. (2012). The Human Touch: Personal Skills for Professional Success. Swindon: BCS Learning and Development.

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