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MAC 2010, Co-Streaming Classes: Improving New Ways to Reach Users
Lindsey Girardon 4 May 2011
Transcript of MAC 2010, Co-Streaming Classes: Improving New Ways to Reach Users
virtual environments at the same time why co-streaming? extend reach of open classes greater flexibility for increasing distance ed. students save librarians time Signs of Success How were people liking this format? Should we offer more co-streaming classes? We investigated: Tips & Tricks: Take-aways from What we've Learned Co-streaming isn't for everyone or every class. Consider the class: what format is most appropriate for the material you want to cover? Start of class Sound checks
Introductions help break the ice in-class · online · co-streaming During the class Slow down!
Use the chat
Be clear and concise
Have an assistant
Use your visuals
Teach & Show
Ask questions co-streaming Test your Technology! User Feedback Online "[I]t would be nice to repeat the questions raised in class before answering since online people could not hear the questions. Thanks." (HapMap Online) In Person "I found this class to be extremely helpful. I am using bioinformatics increasingly in my research, and this course introduced me to this very useful tool." (BioMart In-Class) "It is useful and great! Thanks [Instructor] for
the class and [Coordinator] for the great
organization!" (NCBI Intro Online) "[I] was very happy with the clarity and usefulness of this class. Although I have been a regular UCSC user for a while, still found that this class covered aspects of this browser that I was not familiar with. I will definitely benefit from this information and plan to attend more classes." (UCSC Intro In-Class) Bioinformatics "It was a very good online course." (Galaxy Online) "Class arrangements excellent after audio
started working. Very informative and helpful
class." (Ensembl Online) "Excellent class, I can use some of these tools now." (Advanced UCSC In-Class) What where HSL's Biogen Idec Classroom how + 30 individual computers
videoconferencing-capable Adobe Connect Software supporting webconferences and online meetings Bioinformatics 2008 Classes at HSL teaching users about tools used in bioinformatics research Hmmm.... Lots of testing - equipment and software Adobe vs. Elluminate Staff training The Problem?: Satisfaction PubMed, Fall 2009 Attendance is up!.... ....but participants in co-streaming classes didn't rate their experience as highly as those who participated in live or online-only classes. In Bioinformatics, online students also gave the class lower overall ratings. Bioinformatics 2009-2010 1. Technology Feedback and problems that needed assistance during class largely revolved around sound and other technological difficulties Were these problems related to our classroom equipment, the software we were using, or something else? How come? What We Did: Instructor Checklist: considerations 1. Repeat in-class questions out-loud so that online participants can hear them.
2. Always have an assistant to keep up with questions online.
3. Don't wander away from your mic (unless it's wireless)! So we tried it. “Great class. A little hard to hear what people in the onsite class were saying when they asked questions - but then the instructor started repeating the question [for the online participants] so that worked. Thanks.” “Thank you for presenting this class. The online forum is great for me because I wear bifocals and cannot take the classes that force me to view a wall screen, then switch to a computer. My eyes won't focus for both distances without switching glasses. I signed off early because I don't do searches, simply help some of the persons in my lab find articles and print them out for them. Now I can help them as needed.” “I felt very cut off from the class and could not hear many of the questions that were asked. I would not attend a combined class/online offering again.” The New PubMed Reaching more people to communicate PubMed changes. After success with Bioinformatics, we turned
to co-streaming classes to reach more patrons when
PubMed launched its new interface. 2. Teaching Teaching to a combined class requires different
methods of preparation and delivery of information This is not like teaching a class devoted to a single environment! Bioinformatics Workshops Co-Streaming Classes: Improving New Ways to Reach Users Presented by Lara Handler, School of Medicine Liaison, Health Sciences Library With Barrie Hayes, Bioinformatics Librarian, Health Sciences Library & Lindsey Main, School of Information and Library Science MAC 2010, Oct. 13-15 University of North Carolina at Chapel Hill In Conclusion: While ironing out the kinks takes testing and training, co-streaming classes still appear to be a viable option for greater instructional outreach. People were attending the co-streaming sessions... ...but they weren't as satisfied as their live-only and online-only counterparts.