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Professionalism: What's that?
Transcript of Professionalism: What's that?
A new professional's guide to the world of work...
Why is professionalism important?
What do you think of when you hear the word "professional"?
"Your water heater is broken and needs replacement. The total cost will be around $500."
Overcoming Challenges & Conflicts
"Professionalism" = COMMUNICATION SKILLS!
Achieve Your Goals
*Do you apply these principles to your career?
It's all about
...a style of behavior.
*Dressing professionally is all about fitting into the CULTURE around you!
Dark-colored suit with jacket
Hairstyle & Makeup
Limited jewelry & piercings (one pair of earrings)
No visible tatoos/piercings
Tailored suit jacket
Close-toed dress shoes
Skin-tone hosiery (may want to carry an extra pair!)
Wear a watch!
Tailored pants (not too long/short)
(NO WHITE SOCKS!)
Dress pants or Khakis
More casual loafers or shoes
No tie (or less conservative tie)
Check out resources online...
There are many helpful YouTube videos, like this series from GQ!
Consider the Source:
Khakis, skirts, or suit
Dressy shoes (sandals ok but no flip-flops!)
No "club" attire!
Conservative hair, makeup, nails, and jewelry
(no shorter than knees)
Go for a "classic" look!
Guess that Dress!
COMMUNICATION: - n, the imparting or exchange of information, ideas, or feelings
Tips and Guidelines for
Be On Time!
Keep Your Word...
Do what you SAY you will do!
Strive for work/life balance
Be Clear and Concise
Learn the jargon of your industry. It will enhance your professionalism and make you a better communicator!
How does the other person communicate?
What motivates their perspective?
*Strive to understand the other person's communication style, including HOW they communicate, and WHY they are motivated to say and do the things that they do.
It can be greatly helpful to mirror the other person's communication style back to them!
Maintain Eye Contact
Focus Your Body Language
Observe the Speaker's Communication Style
Repeat Main Ideas in Your Own Words
*Tip: It's a good idea to begin by stating your name, business, and phone number before leaving your message. Stating your phone number in the beginning makes it easier and prevents you from possibly getting cut off!
Keep It Professional!
How would you say it face-to-face?
Slang or Abbreviations
The "Resume" Signature
BS in Psychology 2012
The University of Georgia
Campus Tour Guide, UGA Visitor Center (Present)
President, Delta Iota Social Sorority (2010 - Present)
Social Chair, Delta Iota Social Sorority (2009 - 2010)
Recruitment Committee, UGA Panhellenic Association (2010)
Summer Orientation Leader, (2010 - Present)
Member, UGA Psychology Students Association (2010 - Present)
Member, UGA Dance Team (2008 - 2010)
Participant, UGA Relay for Life (2009 - 2010)
Member, Brooks Hall Council (2009)
Freshman Research Intern, UGA Psychology Department (2009)
"Work like you don't need money, Love like you've never been hurt, And dance like no one's watching." :) :) :)
BS in Psychology 2012
The University of Georgia
*Always consider: Is email REALLY the best method of communication?
Develop Communication Strategies!
There are a lot of existing methods to help you handle particular challenges!
Two Positives, One Negative: When offering criticism, it may be helpful to begin by pointing out positive or good behaviors.
"Jessica, I really like the theme of your article and the overall message of your content. Do you think you can take another look at the grammar? I noticed some errors, especially on the last page."
Utilize Summaries: Help all parties end the exchange with clear understanding by summarizing main points. Or better yet, get them to summarize what has been said so that you can be sure you have communicated clearly!
"Ok, so basically our plan is to....."
Career Consultant, Terry College of Business
UGA Career Center: 706.542.3375
Follow Up Info
Who is ultimately responsible for your success?
That's right, it's....
Understand (and Respect) Boundaries
Know Your Role
Be Conscious of Others
Not following the "chain of command"