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Using Data to Support Human Services

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by

Jason Abbott

on 2 December 2016

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Transcript of Using Data to Support Human Services

HIFIS
Homeless Individuals and Families Information System
Service Integration through the
Ten Year Plan
Leveraging Data
Windows Application
Comprehensive Data Collection System
Residential Programs
Goods & Services
Case Management
Health
Housing Search & Stabilization
Finance
Reporting
Data Export
Data Sharing
How DATA Moves Through HIFIS
HPS
Coordinator
SP
SP
SP
SP
SP
Non-identifying
copies of service providers records
Information Sharing Agreement
Gender
Birthdate
Unique Identifier
Book In
Book Out
Service Provider
Bed Count
Overflow Count
Provider Type
Data Sharing Agreement
Data Sharing Agreement
Data Sharing Agreement
SP
SP
SP
This is a kind of Stage 1 for data integration
HIFIS is in use across Canada
Ottawa
!
More Ottawa
Opportunities
The Setup
Real Life...
Dynamic
On-Demand
Reporting and Analysis
Integrated HIFIS
Sharing REALTIME Data
Caution
It can be difficult to leverage the data:
Technical skill & capacity to query datasets
Know what to look for
Overwhelming amount of information
Realtime indicators
On demand analysis
Early trend and pattern analysis
Adjust data capture "on the fly"
?
Can we adjust program delivery
A city councilor called and asks...
"How many... since.... and why...?"
"An article reports that..., do we know if...?"
With access to realtime data, you can start to answer these questions - especially when the "canned reports" do not address them.
Quarterly Reports to Council
Weekly branch analysis
Emerging trends analysis
Ad-hoc requests
Billing
Program monitoring
PNA program management
Monitor system capacity
Report Card
OMBI
Success By Six
Community
Action Plan
between service providers and the municipality
Today's Data
HIFIS
DATABERG
How Hamilton Uses HIFIS Data
Annual Report
Blueprint
Action Plan
Tomorrow's Data
STREET
EMERGENCY SHELTER
TRANSITIONAL HOUSING
SUPPORTIVE HOUSING
COMMUNITY BASED AFFORDABLE HOUSING
PRIVATE MARKET
HOUSING
Where can we go from here?
Integrating data from across the continuum
67% of emergency shelters
82% of emergency shelter beds

Total data coverage in
Ontario
Integrate with other data sources
Enhanced HIFIS deployment and utilization
Better out of the box data analysis and reporting
Where HIFIS Fits Within HPS
Data Analysis Somewhere in Ontario
We are expanding the shared data set to include more elements: Citizenship, Aboriginal Indicators, Veteran's Status, Contributing Factors
The old way..
New Technology!
New Ideas!
Change...
Working groups
Transition
Data Dictionary
Challenges!
Bringing Different Groups
Together
Money
Time!
Changing Intake Process
Changing Role of Staff
ISA Negotiations & Agreement
Privacy and Data Sharing
Implementation
Effective Services
Integrated Case
Management
Reporting
Outcomes
Wealth of Data
Tell Your
Story
Reliable
Performance
Outcomes
Billing
HPS Plans
10 Year Plan
Annual
Reports
copy paste branches if you need more....
Knowledge Tree
Full transcript