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Business processes - control with creativity

Because real work needs more control than a space to collaborate and less automation than a production line
by

Phil Ayres

on 10 September 2010

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Transcript of Business processes - control with creativity

How do I improve my
business when its all so complex? Because real work needs more control than a space to collaborate and less automation than a production line ... aren't just linear flows of work Business Processes ... in many ways ... comes from many sources Customers

Employees

Partners

Auditors ... and in many forms Emails

Correspondence

Forms

Reports

Phone

Web Start Activities ... must be completed in order

in any order

by me, you, her, him or them

often ASAP, sometimes never Employee decisions
Customer requests
Sales closed
Invoices submitted
Complaints received
Audits scheduled Finish ... when everything is done

time is up

order is fulfilled

complaint is resolved

request is cancelled

Information ... are more like fractals Business Processes on the surface they appear simple... Recognizing what is most important is a huge challenge ... the deeper you look, the more there is to discover Find your Balance www.consected.com Help!
Full transcript