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Effective Communication

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by

Darryl Alder

on 22 June 2014

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Transcript of Effective Communication

Let's
BRIEFLY DEBRIEF
Effective Communication
Effective Communication
Communicating is an important part of leading well, and you will want to practice ways of presenting your ideas/
Communicating takes part whenever ideas are share, not just in presentations.
Remember the Neutral Position, "It's a keeper!"
Plan when to stop. Know when to stop talking.
Eyes
Using the
Neutral Position
(Each sold separately; batteries not included.)
Ears
Hands
Feet
At the end of this session, you will be able to do the following:
Identify key communication skills for camp staff.
Identify and overcome barriers to communication.

The Alphabet
Mouth
Learning Objectives
LET'S WATCH AN
NYLT MOVIE!
Where you stand in relation to your audience is important. It can make or break a great presentation.
Move towards distracted members.
Position yourself and the audience comfortably.
Move to help emphasize key points.
Avoid Pacing (MAJOR DISTRACTION).
Make every movement count.
Tips
Hands are powerful when communicating. You should use your hands and arms to emphasize ideas and control the flow of a discussion.
Tips
Move the entire arm, not just hands.
Palm down
to calm interruptions.
Open palm
to invite participation.
Avoid constant motions (MAJOR DISTRACTION)
Make more meaningful gestures, rather than small ones.
In your teams, practice these new communication strategies by
reciting the A-B-C's.
Your Team Guides will help you by giving any advice they may have.
We'll take some volunteers afterward to present to the course!
(Yeah, seriously...)
"It's as easy as 1-2-3!"
THANK YOU!
:D

What you say is important, but so is
how
you say it.
Project your voice. Speak clearly so that EVERYONE can easily hear you.
Vary the pitch of your voice, especially when emphasizing key points.
Be interesting to listen to!
How can a leader use his ears as a tool for communication? Can anyone tell me? I'm listening...
Sharing ideas is a two way process.
Feedback: Hearing what others have to say.
Listen to what your audience is conveying to you. Is there something they need?
Tips
Tips
A leader's eyes can lock in the listeners. We communicate emotion and share energy with our eyes. Our eyes connect us.
Make eye contact with various people, but never for more than 3 seconds.
The only exception to that is if someone is asking you a question or giving verbal feedback.
Tips
A short communication course from National Youth Leader Training for use at National Camp Schools
Resources and Equipment
National Youth Leadership Training, No. 34490

I
Didn’t Say You Had an Attitude Problem
Communication Game

I
Didn’t
Say You Had an Attitude Problem
I Didn’t
Say
You Had an Attitude Problem
I Didn’t Say
You
Had an Attitude Problem
I Didn’t Say You
Had
an Attitude Problem
I Didn’t Say You Had
an
Attitude Problem
I Didn’t Say You Had an
Attitude
Problem
I Didn’t Say You Had an Attitude
Problem
What answer would you give to these questions at your camp?
What can I do about this other Scout who is picking on me?
Elements and Uses of Effective Communication

When will there be an opportunity for work on advancement?
Can Scouts do some free-time activities?
Can we trade patches with each other? With staff?
What is expected of Scouts at flag ceremonies, the swimming pool, and the dining hall?
by Ty Gadberry on 26 Dec 13 Adapted by Darryl Alder 26 Mar 14

Program information
Types of Information

How can you help your staff improve these specific communications skills?
Communications Skills

What are some things that you can do to help your camp staff overcome these communications barriers?

Barriers to Communication



Identify a staff member that would be an effective leader in helping your staff improve their communications skills
Summary

What is the “best” way to communicate these points?
Schedule information
Unit needs and expectations
Unit problems and issues
Rules, regulations, and procedures
Action Needed
Also critical:

Listening skills
Nonverbal communications (e.g., body language)
Communicating with adults and with youth
Communicating with other staff members
L
I
S
T
E
N
I
N
G
istening
ote taking
nterpreting information
nformation--Give it Verbally
act
ensitivity to body language
valuate / reflect
ive feed back
o advice
What does the Handbook say about listening
Poor communication skills
Lack of information
Fatigue
Personality conflict
Inaccurate perceptions
What will you do to help them help the remainder of the staff?
The camp staff’s job is to answer all these questions—and more—fully to the Scouts’ satisfaction, so to be effective, camp staff must communicate well.
Oral communication, tact, straightforwardness, honesty, and clarity of expression that lead to an accurate exchange of information are critical.
In addition to these points, what other information is communicated at camp?
Full transcript