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Transcript of Interpersonal Communication
Small Group Communication
Importance of Interpersonal Communication
Communication Behavioral Style
Basic Steps to Persuasion
Identify and specify your objectives.
Check the acceptability and integrity of your objectives.
List potential arguments of the other party and formulate possible persuasive answers.
Improving Your Persuasive Skills
Use a positive and tactful tone.
Appeal to the subject's self-interest.
Tailor your arguments to the listener.
Present strong evidence to support your position and not by just mere opinion.
Use power words.
Use emotional appeal.
Ask the right questions.
Make your presentation clear.
Obtain agreement that the objection has been answered by using the following statements:
Answer the objections appropriately.
Avoid words that produce negative response.
Have I answered your question or solved the problems or convinced you? Would you like more information?
Did I satisfy you with the answers that I have raised?
Stages of Interpersonal Relationship
instead of continuing to emphasize "we", interactants attempt to reestablish an "I" orientation.
interactants go out of their way to be apart.
quantity and quality of communication between interactants decrease.
happens when circumscribing continues.
forming immediate and lasting impression which happens in the first 30 seconds.
finding out more about the other person.
assumes that both parties are interested.
two individuals are identified as a pair or couple or as a "package".
commitment has been formally contracted and institutionalized.
Relationship - oriented
Task - oriented
The Socializer Style
The Relater Style
The Director Style
The Thinker Style
How to be More Effective in Dealing with Others?
How to Relate with. . . ?
Strategies for Six Most Common Interpersonal Communication