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JM
by Joe Micallef0 views·Updated Jul 15, 2021

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  1. Mhm Right.
  2. Hi, this is joe Mikola from grow up sales.
  3. Thank you for watching this flash session.
  4. I'm thrilled to again be speaking at the I.
  5. B. S annual conference this year, but I'm super thrilled
  6. to not only be speaking on behalf of my company
  7. grow up sales, but also on behalf of bank talent.
  8. HQ. Bank Talent HQ is the ideas Talent Management initiative,
  9. a fantastic online platform that enables you to attract and
  10. hire new talent for your bank, but also to help
  11. you develop and retain that talent at your bank.
  12. You see as a bank leader for over 25 years.
  13. I know that one of the biggest challenges you face
  14. is how to attract, retain and develop quality talent within
  15. your organization.
  16. You see without this talent you can't grow now of
  17. course it's really simple to pay more money, create new
  18. jobs, promote more people.
  19. But there's one better way, One super important way that
  20. can help you become the best place to work the
  21. best bank to work for in our industry.
  22. Yeah. Create a winning culture that inspires success.
  23. Not only success for your bank but certainly success for
  24. your staff.
  25. Whether it's career goals or personal success, if you want
  26. to become the best place to work, it's not about
  27. create a winning culture that inspires success.
  28. You see if you want to be the best place
  29. to work then it's critical that you start by reflecting
  30. on your culture and building a culture that enables people
  31. to achieve their cree and personal goals, banning company, which
  32. is one of the biggest research companies or management consulting
  33. companies in the world conducted some global research and 81%
  34. of executives and the majority of those executives being bank
  35. executives agreed that a company without a winning culture is
  36. doomed to mediocrity.
  37. You see nobody wants to work for mediocre company or
  38. a mediocre bank.
  39. They want to work for a company that's winning, that's
  40. successful. And it all starts with your culture.
  41. Peter Drucker, who is one of my favorite management consultants
  42. all the time.
  43. He was one of the first people to say that
  44. the most important asset in your company is your people,
  45. not your products, not your processes, but your people.
  46. It sounds so obvious today, but what are we doing
  47. to ensure that our people feel like they're the most
  48. important people in our company.
  49. And as Peter Drucker says, culture, each strategy for breakfast,
  50. you can have the best strategy for growth, but without
  51. creating an environment for people to succeed, you won't be
  52. able to deliver on that strategy.
  53. You see as bank leaders is important that your leadership
  54. and the environment that you create motivates excellence.
  55. Your people come to work every day and they make
  56. a conscious decision every day as to how much time
  57. they're going to commit to helping your bank grow, to
  58. helping them achieve their own goals, whether they be career
  59. goals, bank goals or personal goals.
  60. And that conscious effort is influenced by your leadership and
  61. the environment in which they operate.
  62. And so what I want to do now is I
  63. want to introduce you to my leadership excellence model, a
  64. simple model that's been designed to help you create a
  65. culture, a culture that fosters and inspires success, a winning
  66. culture that enables everybody to achieve their goals, a winning
  67. culture that people want to work for, a winning culture
  68. that your current staff will tell others about.
  69. And so my leadership excellence model Includes these 4Cs and
  70. four assesses clarity strategy.
  71. This simple leadership excellence model has been designed to help
  72. you create a winning culture, a culture that inspires success,
  73. a culture that attracts new talent and certainly a culture
  74. that makes people want to stay at your organization.
  75. And it's quite simple.
  76. The 4Cs, a clarity, confidence, consistency and culture.
  77. In fact clarity plus confidence, plus consistency equals culture.
  78. The four s is a strategy, skills structure and support
  79. what I'm gonna do of.
  80. The remainder of this presentation is expand upon these four
  81. elements to help you create a winning culture that will
  82. make you the best place to work.
  83. The first see in the leadership excellence model to help
  84. you create a great culture, is clarity?
  85. How are you performing in relation on Uh huh.
  86. The first, see in my leadership excellence model is clarity.
  87. So what are you doing as a leader to ensure
  88. that your team has clarity, clarity on what they need
  89. to do clarity on your support, clarity on goal achievement.
  90. So why is clarity so important?
  91. Well, there's a number of reasons why clarity and strategy
  92. are critical to helping you create a winning culture, clarity
  93. helps us avoid chaos.
  94. It gives your staff direction, it removes any confusion they
  95. have about what they're required to do.
  96. It maintains harmony across all departments.
  97. I know there's a lot of challenges we have in
  98. getting our departments to work together.
  99. What clarity as leaders are we providing everybody to ensure
  100. that confusion and that confusion doesn't happen.
  101. And that harmony is achieved, clarity enables all of us
  102. to capitalize on all the wonderful opportunities in our local
  103. markets, provides focus, it helps everybody understand what motivates them,
  104. not only as individuals, but also as leaders.
  105. That's the key here.
  106. It helps you achieve goals and it creates happening happiness.
  107. And that is ultimately why we're trying to create a
  108. winning culture that everybody can feel happy at work, that
  109. everybody can feel like they can achieve their goals.
  110. So have you taken the time to think about this
  111. whole thing is a disaster?
  112. So the first see in helping you create a winning
  113. culture at your bank and becoming the best place to
  114. work is clarity.
  115. As leaders, we are responsible for not only providing clarity
  116. to our staff, but also gaining clarity on what's important
  117. to them.
  118. So why do we need it?
  119. Why do we need to become better at clarity?
  120. You see clarity and strategy helps us avoid chaos.
  121. It gives our team direction, it removes the confusion, any
  122. confusion they have about what they're required to do to
  123. help the bank grow, but also to achieve their personal
  124. goals by providing clarity, re maintain harmony across all departments.
  125. And we ensure that we're capitalizing on all these great
  126. opportunities in our local market.
  127. It provides focus, everybody is clear on what they need
  128. to do and what they need to focus on in
  129. order to grow.
  130. They grow the bank and achieve their goals.
  131. Clarity helps you.
  132. As a leader, understand motivation.
  133. Are you clear about what motivates your staff?
  134. Are you clear about their personal goals?
  135. I'm going to touch on, I'm gonna expand upon that
  136. in a moment, clarity helps us all achieve our goals.
  137. And ultimately, by providing greater clarity and understanding clarity, you
  138. create happiness and ultimately, that's what creates a winning environment,
  139. a winning culture when people feel happy to come to
  140. work, when they're feeling happy about what they're achieving every
  141. day. So as bank leaders, one of the things I
  142. want you to think about as you after this presentation
  143. or when you're back at your branch is what requires
  144. greater clarity.
  145. What requires clarity?
  146. What do you need to provide clarity on and what
  147. clarity do you need to obtain?
  148. How can you as a leader be better at providing
  149. and gaining more clarity to help you create this winning
  150. culture? You see for me, the most important thing that
  151. you need to gain clarity on is what makes your
  152. staff happy.
  153. Here's six images that I've shared with my team over
  154. my 25 year career, of course, my team will have
  155. bank goals, goals that they need to achieve it in
  156. a year, whether their loan targets or deposit targets.
  157. But I want to understand their personal goals.
  158. Why do they come to work every day?
  159. Why are they working for our organization?
  160. What makes them happy now?
  161. Of course, people are gonna say their family or vacations.
  162. But it's really important that as a leader, you gain
  163. clarity on what makes your team happy because the clearer
  164. you are about their goals, the easier it's going to
  165. be for you to help them achieve those goals and
  166. if you help them achieve those goals then of course
  167. you're creating a winning culture.
  168. Everybody wants to work for a company, a bank or
  169. work in an environment that helps them achieve their goals,
  170. that helps them achieve happiness.
  171. You see, Simon Sinek is one of my favorite motivational
  172. speakers, says working hard for something we don't care about
  173. is called stress.
  174. Working hard for something we love is called passion.
  175. So how are you helping your team achieve their passionate
  176. goals? Now here's one way that you can do that
  177. collaborate, collaborate with your team on developing your strategy for
  178. success. Now in banking traditionally a lot of our strategy
  179. is top down, we let our staff know what our
  180. strategic priorities are and encourage them to help achieve those.
  181. We give them suggestions on actions that they can do
  182. to achieve those goals.
  183. But what's more important is if you collaborate with your
  184. team and create a bottom up strategy and here's this
  185. very very simple approach that I've used over the years
  186. every year to collaborate with my team, my banking stuff
  187. to create a great growth strategy.
  188. See instead of me dictating what the strategy is, I
  189. gather my team G G R E A T.
  190. This is my acronym for a great growth Strategy.
  191. I gather my team for a collaborative planning session.
  192. We reflect on our swat and our past performances together
  193. as a team.
  194. We explore our why what and how why do we
  195. come to work every day?
  196. What motivates us and how how are we going to
  197. achieve our personal goals and our bank goals?
  198. We agree on an activity plan.
  199. I'm gonna I'm gonna expand upon that activity plan shortly.
  200. We agree on an activity plan and challenge any limiting
  201. beliefs we may have about achieving our goals this year.
  202. And finally, t in the great growth strategy, review the
  203. T. Represents, taking action.
  204. We execute the strategy and review our process.
  205. We review our performance.
  206. Very simple way to gain more clarity.
  207. Now, what are you doing for the next?
  208. See confidence.
  209. You see it's wonderful that you have now provided more
  210. clarity and gain more clarity around your goals.
  211. Around the bank's goals, Your start skulls and also the
  212. strategy that you're going to implement to achieve those goals.
  213. But how confident is everybody in achieving those goals?
  214. Why is confidence so important in helping us create a
  215. winning culture?
  216. You see without confidence, your team aren't going to be
  217. resilient when when faced with adversity, When faced with difficulty
  218. when struggling to achieve their goals And, gosh!