Starbucks

ST
by skyler thai1 view·Updated Mar 21, 2022

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Audio TranscriptAuto-generated

  1. Hello.
  2. I'm the ceo slash president of Starbucks and I'm going to explain how I'm going to
  3. be changing things around for the company and
  4. break things down in this presentation for you.
  5. So for the business, Starbucks hasn't been successful lately,
  6. but I am willing to change that for them
  7. and especially for this company being so big and known.
  8. Um I think it's time for a change for that
  9. and I have a plan for that which is an objective such as increased the revenue,
  10. increase market shares,
  11. increase more customers,
  12. get more opportunities for the customers
  13. and when I say give more opportunities for the customers, I mean like give them
  14. some more deals.
  15. Um have them get more opportunities within the company.
  16. Such as promoting more of our
  17. merge or our coffees that we sell such as the ground coffees or the K cups
  18. or
  19. the regular reusable cups
  20. or even gift cards.
  21. And I feel like that will help bring more
  22. customers but also give them opportunities within the company.
  23. And for the turnaround plan more investments
  24. would be happening,
  25. having higher performances
  26. and having a new and solid plan for Starbucks and not such as um
  27. a old plan that would have us be in the same
  28. page as we are right now and not being so successful. We don't want that.
  29. So I'm planning on having more of a solid and stern plan for Starbucks,
  30. a goal that I have is achieving high quality and continuous growth for the company
  31. such as having profit
  32. more connection slash relationships
  33. such as having
  34. relations with our vendors or people that help us in any way
  35. and having a great work environment
  36. such as
  37. in our company but not just in our company.
  38. But we wanted a great environment for our customers to
  39. be welcomed and when they purchase something with us,
  40. we want them to feel
  41. like
  42. we care as much as we do with our employees.
  43. And organizing for Starbucks would be divided in
  44. with
  45. human resources specializations, accountability into
  46. compartmentalization
  47. and the leading
  48. would be
  49. subordinates, personalities, values and attitudes.
  50. And when I say these
  51. um I mean within our
  52. employees we wouldn't judge.
  53. We would have different values,
  54. different attitudes when we would go in a different work environment
  55. and
  56. just have opportunities to have communication
  57. within our employees and respect them
  58. and for controls, establishing performance standards,
  59. comparing actual performances against the standards, taking
  60. corrective action when necessary
  61. and when I mean performance standards, I mean
  62. having
  63. different revenue
  64. and also that can mean
  65. the units that are produced within the company
  66. having costs such as the number of defective products if we
  67. ever came across that and we would move on
  68. with that and see what's wrong with our system or our providers that we get
  69. our products from and the profits such as levels of quality or customer service.
  70. And that's a really big one because customer service is a big
  71. type of quality that we look for
  72. financial statements,
  73. cell reports, production results,
  74. customer satisfaction and I think customer satisfaction
  75. is a big one because it will
  76. help with our revenue and our cost and within the company it will help us
  77. game
  78. more of our goal achieved.
  79. And it will show that
  80. we actually do care about our customers and they are pleased and satisfied with the
  81. work environment and with the service that we provide for them.
  82. And also formal performance API's ALS.
  83. And I think all of these are important because
  84. it will show the performances that we give to
  85. our customers and just our environment that we welcome them with
  86. in our company.
  87. So that is my presentation and I hope this will change the company around
  88. for you and for Starbucks.
  89. Thank you.