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Marketing and Sales Trends 6-2020
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Franklin D Rivera II
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Updated Jun 30, 2020
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#marketing
#sales
#trends
#informational
Audio Transcript
Auto-generated
00:00 - 00:01
everyone. How are you doing?
00:02 - 00:05
This is Franklin Rivera, and welcome to being frank.
00:05 - 00:08
Where, quite honestly, I'm gonna be very frank with you.
00:09 - 00:12
Okay? I am bringing I am bringing you something.
00:12 - 00:13
You could laugh at your own time.
00:13 - 00:17
I am bringing you the latest in business and marketing.
00:18 - 00:18
Here we go.
00:19 - 00:21
Marketing and sales are predicted to evolve.
00:23 - 00:26
In a study published in marketing charts dot com conducted
00:26 - 00:30
by inside view, they did an interview off 400 sales
00:30 - 00:31
and operational executives.
00:32 - 00:34
Ah, 73% of those from United States.
00:34 - 00:37
And this is what they found.
00:38 - 00:42
Okay? Sales and marketing teams are going to merge into
00:43 - 00:46
a singular revenue operations team.
00:47 - 00:48
It kind of makes sense.
00:49 - 00:54
I mean, if you're not listening to your salespeople, they
00:54 - 00:56
actually closed a deal to bring in.
00:56 - 01:01
Ah, money marketing should understand that there has to be.
01:02 - 01:03
It just makes it That has to be an alignment
01:04 - 01:05
there. So that's kind of like dough.
01:06 - 01:06
That really should happen.
01:07 - 01:07
All right.
01:07 - 01:12
Number two is insights into the business to business customers
01:12 - 01:13
will become a lot clearer.
01:14 - 01:15
I haven't better data.
01:16 - 01:17
How robust is your data?
01:18 - 01:19
How clean is your data?
01:20 - 01:24
No, big data is just big right now.
01:24 - 01:25
And are you using it?
01:26 - 01:26
Are using officially.
01:27 - 01:30
How good is your data?
01:30 - 01:32
Okay, Number three.
01:34 - 01:34
I love this one.
01:35 - 01:36
I never saw this one coming.
01:37 - 01:42
I mean, I should have, but have you all right?
01:42 - 01:49
Stale development will become a more strategic role as the
01:49 - 01:51
hub for your revenue team.
01:52 - 01:55
I mean, really, did you ever think that's sales development
01:56 - 02:01
is going to become the hub for your revenue team?
02:03 - 02:05
It kind of just makes sense.
02:05 - 02:08
However, there are some challenges with these predictions.
02:09 - 02:12
OK, there are some challenges to aligning your sales and
02:12 - 02:16
marketing. Team number one is lack of complete or inaccurate
02:17 - 02:21
data. I mean, uh, how you gonna make Ah, great
02:22 - 02:27
decision. If you have an accurate an incomplete data, that
02:28 - 02:28
is a challenge.
02:29 - 02:31
So you need to think about that in your own
02:31 - 02:34
operations. How accurate is your data?
02:35 - 02:36
How robust is your data?
02:37 - 02:39
Can you actually rely on it?
02:39 - 02:42
You know, So something thing about number two and this
02:42 - 02:45
really is like a It really shouldn't be an ah
02:46 - 02:46
ha moment.
02:46 - 02:49
But his communications communication now.
02:49 - 02:50
True story.
02:50 - 02:50
True story.
02:51 - 02:52
True. True.
02:53 - 02:54
A lot of you are probably dealing with this right
02:55 - 02:57
now. However, I know when I was in corporate America
02:58 - 03:00
sales, marketing, operations, finance.
03:01 - 03:03
I mean, they kind of past each other the hallway,
03:04 - 03:05
but they didn't really talk to each other.
03:05 - 03:08
And that was pretty evident because I know when I
03:08 - 03:10
was on the sales team, I got a lot of
03:10 - 03:14
market. Any stuff that I was like, you know, it
03:15 - 03:20
isn't really what the customer wants, but market would come
03:20 - 03:22
back. Go Oh, heck, man, come on.
03:22 - 03:23
We spent a lot of money on these bobbleheads.
03:24 - 03:27
Just give a bobblehead and they'll write your product like,
03:28 - 03:32
Oh, yeah, no sense at all given him a bobblehead.
03:33 - 03:33
Come on.
03:34 - 03:34
But guess what?
03:34 - 03:35
The money had already been spent.
03:36 - 03:38
So is like no marketing there wanted to listen to
03:38 - 03:40
sales sales with fed up with marketing.
03:41 - 03:43
Marketing already got their money from finance.
03:44 - 03:45
So it was like, all right, it was a lost
03:45 - 03:50
cause. However, now that it appears that that's still the
03:51 - 03:56
trend, lack of communication and I really believe that for
03:56 - 04:00
a marketing team to put together a great marketing strategy,
04:01 - 04:04
you know, you do have to rely on your sales
04:04 - 04:06
team to get the accurate, he'd better.
04:07 - 04:09
Now. I do believe in marketing research, but I do
04:09 - 04:12
think there's a lot to be said for understanding your
04:12 - 04:12
sales. Number three.
04:13 - 04:21
Number three is inefficient, black off proper or lack of
04:21 - 04:22
proper processes.
04:24 - 04:27
Okay, so processes are broken or flawed.
04:27 - 04:29
Now that kind of makes sense.
04:29 - 04:32
Because if you listen to one of my prior broadcast,
04:33 - 04:37
a study published in Harvard Business Review said that the
04:37 - 04:41
best way to come out of this business pandemic ahead
04:41 - 04:45
of your competitors have a combination of a defensive and
04:45 - 04:47
offensive tactic.
04:48 - 04:52
Okay, or offensive meaning increasing your marketing spin defense.
04:52 - 04:57
It meaning increasing or improving your operational efficiencies.
05:00 - 05:05
Do you think that they might be related processes, efficiencies,
05:06 - 05:06
operational efficiencies?
05:08 - 05:13
Uh, operational inefficiencies and flawed process is yes, they are
05:13 - 05:14
related. Done.
05:14 - 05:15
Let me answer that for you.
05:16 - 05:19
Okay, So anyway, quick, dirty to the point.
05:20 - 05:22
I hope this helps give you something to think about.
05:22 - 05:26
Here are some questions that ask yourself moving for how
05:26 - 05:28
line is your sales and marketing?
05:28 - 05:29
Okay, number two.
05:30 - 05:33
Do you have a sales development plan?
05:34 - 05:40
No, I know from experience marketing gets blamed on a
05:40 - 05:41
lot of things.
05:42 - 05:42
Oh, wow.
05:43 - 05:45
he just increased your website traffic by 200%.
05:47 - 05:48
People are calling your phone.
05:48 - 05:49
We're tracking your phone numbers.
05:50 - 05:50
People are calling.
05:51 - 05:52
What? I'm not seeing any increase in sales.
05:55 - 05:57
That marketing or is that a sales problem?
06:01 - 06:05
Yeah, I would say I would argue that it's a
06:05 - 06:06
sales process problem.
06:06 - 06:09
There's something wrong with the sales process.
06:10 - 06:10
OK, Number three.
06:11 - 06:12
And how can you improve your processes?
06:14 - 06:15
Are you aware that they need improving?
06:16 - 06:18
Are you worded there even broken or flood?
06:19 - 06:21
A lot of times we don't want to seek the
06:21 - 06:24
advice of outside counsel because we figure we got it
06:24 - 06:25
all figured out.
06:25 - 06:27
Now the money is coming and everything has got to
06:27 - 06:28
be working great.
06:28 - 06:31
It might help to get another opinion.
06:32 - 06:34
All right, so anyway, hopefully this was helpful.
06:35 - 06:36
This is being frank.
06:36 - 06:38
I was being very frank and to the point.
06:38 - 06:40
Look, if you have any questions, feel free to reach
06:41 - 06:41
out to me.
06:42 - 06:45
There is my info right there below and my phone
06:45 - 06:51
number. And it's always remember that indecision is a decision.
06:53 - 06:53
Take care
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