Copy of CMA Email Etiquette

Email etiquette. 12 tips to follow.

Why is email etiquette important

email messaging now exceeds telephone traffic and

is the dominant form of business communication.

Some workers say that email consumes half of their day.

A recent Wall Street Journal report indicated that soon employees

will spend 3 to 4 hours a day on email

in the medical field.

It is a way to communicate with other staff

members about upcoming changes to schedules and ensure coverage.

It also helps inform staff about upcoming

changes to vaccine requirements in patient care.

Now, let's take a look at an example

in this sample, we have an email about getting a booster vaccine.

So I'm going to read it to you.

It says what's up y'all CDC just announced we have some days to get our booster.

Let me know when and if you do. Thanks, Cindy M.

So there's multiple things that are wrong with this email

and first,

the salutations

is not proper.

So it says, what's up, what's up y'all?

Um

When you are writing a professional email, it's important

to have proper salutations.

Um and then

there's abbreviations which can be confusing.

There's a grammatical error

or a typo

and then there

some days is not clear um

when everything is

do

and let me know when and if you do. Ok. So

it's a little bit casual

and then it says thinks,

but it's not spelled out

tons of exclamation points and then Cindy M

so I'm going to show you another example

and this example

is clear. So I'm gonna read it to you. It says good morning, the CDC announced today

97 2022

that the booster is now required for all eligible health care workers.

If you are eligible, you have 15 days from today to get your booster.

Once you do, you need to send me proof so that I may file it away.

Should you have any questions or concerns? Please let me know.

Thank you. And then it's signed with a professional signature.

So this email is clear, it has dates. Um everything is

um

clear and then at the end it says, should you have any questions or concerns?

Please let me know indicating

that um

if they, if you don't understand, you can definitely reach Cindy.

Also, it has proper salutations and it's signed off. Well,

um no abbreviations

is a great email and a great example of a professional email.

Now I'm gonna go over some tips.

So here's what to keep in mind regarding writing a professional email.

Tip number one, be informal, not sloppy

your coworkers to your coworkers. It's ok to use commonly accepted abbreviations

to external customers. You should use proper spelling, grammar and punctuation.

No abbreviations,

no profanity or slang in an email. Keep it professional at all times.

Remember the emails you send are a reflection of you

and your company.

Tip number two, keep messages brief and to the point.

Try to concentrate on one subject per email

just because you're writing it is grammatically correct.

Doesn't mean your email needs to be long

proofread your emails. If you're bored, the reader will be two.

Tip number three, use sentence case

using all caps looks as if you're shouting,

using all lower case looks lazy

to emphasize something important. Use the bold feature or put it in asterisk.

Do not use a lot of colors or graphics in your message.

They may not display on everyone's email.

Tip number four,

use the blind copy

and the courtesy copy appropriately.

Don't use BC C to keep others from seeing who you copied.

It shows confidence when you directly CC anyone receiving a copy

use BC C

when sending to a large group of people.

So the recipients don't have to see a huge list of names

do not overuse. Cc

simply clutters in boxes copy only people that are directly involved.

Tip number five

don't use email as an excuse to avoid personal contact.

Email is not appropriate when sending confusing or emotional messages

do not use email to avoid an uncomfortable situation or to cover up a mistake

tip number six.

Remember that email is not private.

People have been fired for using email inappropriately.

Email is company property and can be retrieved,

examined and used in the court of law.

Never put anything in an email that you wouldn't put on a postcard.

Remember email can be forwarded.

So unintended audience may see what you've written.

Tip number seven

be sparing with group email.

Send a group email only when it is useful for all recipients.

Use reply all button

only when your answer needs to be seen by everyone in the email

recipients get quite annoyed to open an email that says me too.

Tip number eight,

use the subject field correctly. Don't say

hi or from Correne

subject should be a few words that describe the content of the email example,

Correne or medical record report.

Tip number nine,

don't send chain letters, virus warnings or junk email.

Always check a reputable antivirus website

or your it department before sending out an alarm

as to be removed from the the list.

If you get tired of receiving junk email from friends or family,

direct personal email to your home account.

Tip number 10, remember that your tone can't be heard in an email.

It's never a good idea to use sarcasm in an email.

You never know how it will be received.

Don't use smiley faces or emojis with a superior or

a client unless they first use one with you.

You can always use emojis and smiles but

not too many excessive emoticons will seem unprofessional.

Tip number 11

use a signature that includes your contact information.

You should include your mailing address, phone number first and last name.

You can set up an automatic signature with most email accounts.

Here's an example below.

Tip number 12.

Use professional salutations. Don't write. Hey, yo or hi guys use hi or hello.

Do not shorten mess. Anyone's name unless you know they prefer it.

Greetings and sign offs always use some kind of greeting.

If you're not sure how to address someone,

it is always better to address them more formally to avoid offending them.

Some examples include dear Professor Smith.

Hello, Miss Miller. Hi, Anna Marie.

What if you don't know who to address?

If you don't know the name of the person

or if you are emailing a group, try these to whom it may concern. Hello, everyone.

Hi team.

Don't forget to close it out. Strong

use something brief but friendly. For example, thank you. Best wishes.

See you tomorrow.

Kind regards

for a very formal email

or job application. You sincerely or respectfully yours.

Additional tips.

Think about your message before you write it. Do some brainstorming

think about what you want to say how your audience will read it,

use paragraphs to separate thoughts,

use white face, bullet points

and bold face

proofread your emails

and make sure you are sending them to the right person

at the email address. Last So you don't send until you are ready to

make sure to state your desired outcome clearly at the end of the message,

do they need to reply by a certain time?

Give you meeting times, write you a letter of recommendation

and your emails with the next step

rule, your email don't let it rule you

try to reply to emails as soon as you see them.

Even if you don't have an answer, at least they know you got it

and are working on one.

Keep your email organized, create folders and see red emails in those.

Let's try it.

Email me Miss Nico

at C Nicco

at TSJ hope builders dot org.

Write one short paragraph about an employment goal you

hope to reach within the next five years.

Your email be will be reviewed.

It must have a greeting, a sign off and signature

your name,

email address at the bottom.

Thank you very much. I look forward to.

Copy of CMA Email Etiquette

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