Using Nutritional Information on Menus to Sell Healthy Foods

LC
by Luis Chiong Andaluz2 views·Updated Apr 21, 2021

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This is my presentation on my final research paper at George Brown College for my Bachelor of Commerce (Culinary Management)

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  1. Yeah. Hello everyone, thank you for attending this presentation.
  2. But before I started, I just want to ask you
  3. guys to think about when was the last time you
  4. calories on the menu to make a selection personally?
  5. I probably stopped looking at them and it's almost automatic
  6. for us to skip that because those numbers just don't
  7. mean anything to me unless I see something alarming.
  8. Like Say, 100 1000 calories from you.
  9. I just wanted to see if you can relate to
  10. this because it feels to me like the simple display
  11. of calories on the menu, it just doesn't help consumers
  12. make healthier choices.
  13. That doesn't mean it has to stay that way.
  14. My name is luis Andaluz and I did some research
  15. on this topic at George Brown College and today I
  16. want to share with you the alternative methods to display
  17. calories and international information to sell healthy menu items.
  18. You're probably asking why anyone would want to focus on
  19. selling healthy food.
  20. And my answer to that is that if you're aware
  21. of trends and you want to stay ahead of the
  22. game, sustainability is huge at the moment.
  23. So the ability to sell healthy food options to consumers
  24. can help shape your restaurant to be more economically socially
  25. and environmentally sustainable.
  26. What that means for your restaurant is more profit, creating
  27. a healthier food environment for society and helping the planet
  28. by lowering consumption of animal based proteins, which, if you
  29. know, are responsible for huge amounts of greenhouse gas emissions
  30. around the world.
  31. So, if you can give me 10 minutes of your
  32. time, I want to share with you the tips to
  33. creating a more sustainable restaurant by using nutritional and caloric
  34. information on your menu.
  35. Okay, so the importance of sustainability, as I was talking
  36. about sustainability is the most important drivers pushing the sale
  37. of healthy menu items.
  38. As some of you may have heard, popular method to
  39. think about sustainability is to the three pillar definition, this
  40. means that the overall sustainability consists of three sections economical,
  41. ecological and social.
  42. I'm going to go over these three pillars and how
  43. they affect the restaurant industry in regards to selling healthy
  44. food. Let's go over here and the first stop is
  45. going to be economical, sustainability.
  46. Uh we all know that restaurants are not the most
  47. profitable business in the world.
  48. We work hard to transform raw food and delicious substance,
  49. but it's definitely not magic.
  50. We have a huge team behind us that we pay
  51. for and not to mention the high cost of ingredients,
  52. especially animal proteins.
  53. Healthy menu items should be menu items based off the
  54. national Food guidelines and according to Canada's Food Guide, Healthy
  55. menu, sorry, a healthy meal consists of of a 75
  56. plant based ingredients.
  57. You can even do 100 if you wanted to, but
  58. it should be around 500-600 calories.
  59. Furthermore, half the place should be vegetables, quarter of it
  60. should be carbs, ideally whole grains and last it should
  61. be a quarter protein, animal or plant base.
  62. At the moment we often see restaurants selling large portions
  63. of animal proteins with the small servings of grains and
  64. vegetables. For example, the classic new york state that's usually
  65. served at restaurants now.
  66. Um imagine 11 ounce new york steak with five ounces
  67. of mashed potatoes and three ounces of girl vegetables.
  68. This ratio is 16% vegetable, 26% grain and carb and
  69. 58% animal protein utilizing this kind of strategy does not
  70. create a large space for profit restaurant on a growth
  71. share matrix.
  72. These guys are question marks on the menu because they
  73. sell a lot, but they really don't generate that much
  74. profit unless you're charging ridiculous amounts.
  75. Um, but what we want on the menu are stars,
  76. stars have a high market share, so they sell often
  77. and they generate high profits, ideally a very profitable restaurant
  78. is going to consist of mostly stars on the menu,
  79. using more plant based meals and getting creative and can
  80. create more starts on the menu.
  81. So to further drive the sale of these healthy menu
  82. options and make them stars.
  83. You can use caloric and nutritional information to display how
  84. healthy they are.
  85. And I'm going to go over that later into that
  86. presentation. So onto ecological, this was pretty simple.
  87. We're talking about environment here.
  88. Um, so we'll use the same example as the 11
  89. ounce steak meal.
  90. And Basically, you guys know that raising beef cattle and
  91. producing meat, creates 13 times more greenhouse gas emissions than
  92. tofu and it creates 26 more times than beans or
  93. nuts. I used tofu and beans for uh that's where
  94. as examples, because there are very good plant based source
  95. of protein.
  96. This may not mean anything to you or it may
  97. make you want to switch to plant based foods altogether,
  98. but the fact is that younger generations are starting to
  99. lean towards cutting off animal proteins from their diets.
  100. So restaurants that don't have these healthy offerings, they're going
  101. to miss out on the market share of younger consumers
  102. looking for healthy plant based meals.
  103. Lastly look, uh social sustainability, as we all know, the
  104. covid pandemic has been an issue that is constantly in
  105. our faces every day in the media, but I'm going
  106. to talk about an epidemic that's also right in front
  107. of our faces every single day and that is obesity.
  108. The rising rates of obesity have not stopped and are
  109. still very much an issue that needs to be addressed
  110. with restaurants having such a huge influence on food that
  111. people eat.
  112. It's so important that the industry creates a space for
  113. healthier for healthier food environment.
  114. Healthier food options are growing in demand and it's time
  115. to start capitalizing on this by offering these meals and
  116. showcasing how healthy they are in the menu.
  117. And now we're going to move on to how to
  118. do that.
  119. You can caloric and nutritional information.
  120. Mhm. Okay, so let's go back calories.
  121. Alright, here we go.
  122. So I'm going to start by talking about the current
  123. standard of how calories are displayed.
  124. So In 2017, the healthy Menu Act in Ontario was
  125. implemented and certain restaurants were forced to numerically display the
  126. calories to guest.
  127. This did help create transparency between consumers and restaurants.
  128. However, it didn't have an effect on the menu offerings
  129. or what consumers order.
  130. So I'm here to show you better ways to display
  131. caloric information to increase the sale of healthy menu items.
  132. So let's go back and first up, we're going to
  133. talk about the traffic light labelling.
  134. So traffic light labelling is what you might expect the
  135. traffic lights mean except the subject is not driving its
  136. food. A green light indicates that this is a low
  137. calorie meal.
  138. A yellow calorie, sorry, a yellow light means that um
  139. we have moderate calorie meal and a red light signifies
  140. a high calorie meal Without having to process numbers, consumers
  141. are going to be, sorry, are going to be able
  142. to easily compare and separate low calorie options versus high
  143. calorie options in an instant without having to compare numbers.
  144. Uh this has shown strong results and influencing health care
  145. many choices.
  146. However, I would advise that you do your own testing
  147. your restaurants before implementing this change in a large scale.
  148. So this method is great, but there is another method
  149. that has shown more promise.
  150. It's not the same.
  151. Um and that is the pace method.
  152. So this method is still using numeric display covers that.
  153. It translates calories to an exercise equivalent.
  154. And in this example I have used jogging to show
  155. consumers how much time of jogging is required to burn
  156. off these calories.
  157. This creates some more communication about what the calories actually
  158. mean. Instead of just applying, displaying number of calories to
  159. food items.
  160. So I don't know, for example, if we look over
  161. here, we have chicken and Quinoa Salad, it's 350 calories
  162. and it takes a 25 minute job to burn off
  163. when compared to say the permission to get which is
  164. a 500 calorie meal that takes 38 minutes to chuck.
  165. So there's for example, like it may not influence everyone,
  166. but those who are looking for healthier meals, it's definitely
  167. going to have an influence and it's going to make
  168. them want to pick the healthier option of these two.
  169. Okay, okay, I'm going to go back.
  170. Okay. So those are some of those were some methods
  171. that have been research to be effective in providing the
  172. sale of healthy menu items um that are better than
  173. displaying calories.
  174. Um And I understand that calories are not the only
  175. dictator of healthy meals, amount of calories that are consumed
  176. for one person, sorry, that are healthy for one person
  177. are not going to be the same for the next
  178. person. That's why it's important to talk about nutritional information.
  179. Um nutritional information has a list of nutrients, fats, calories,
  180. minerals in a meal showcasing this on the menu is
  181. probably going to be next to me are impossible because
  182. research has shown that over displaying nutritional information can deteriorate
  183. sumers and have an adverse effect of uh one of
  184. them picking that meal.
  185. So shit.
  186. This is why displaying nutrition information is going to be
  187. very tricky.
  188. Another issue with nutritional information is that just like calories,
  189. different people require different nutrients, different fat levels, different sugars,
  190. et cetera.
  191. Um So using a traffic light style to indicate the
  192. healthiness of a meal would be very misleading.
  193. So I'm going to talk about not the traffic light
  194. the solution.
  195. Okay instead I'm going to suggest a different solution.
  196. So the use of nutritional claims and symbols uh an
  197. example of how this can be done, you can see
  198. right here on the screen.
  199. Um There is a growing demand for nutritional information from
  200. restaurants, mostly coming from sophisticated, higher income consumers that usually
  201. it at home, but they claim that they're willing to
  202. eat outside.
  203. If nutrition information is available to um not offering nutritional
  204. information to guests would mean not capturing all of the
  205. market. And again, uh full depth description of nutrition information
  206. should be probably kept off the menu.
  207. However, using claims and symbols that you can see here
  208. can help better guide consumers.
  209. Um We're looking to eat healthier to the correct me.
  210. It's important to note that in Canada, you have to
  211. ensure that your food meets requirements as listed by the
  212. Canadian food inspection agency.
  213. So that's the C.
  214. F. I.
  215. A. Uh to claim that to claim whether if it
  216. is low in fat, low sugar, high in protein and
  217. so on.
  218. There are also other organizations that can do this.
  219. They can give you certifications as long as um your
  220. menu items meet the requirements.
  221. So in conclusion, uh it's going to go over and
  222. wrap this all up over here.
  223. We discussed how we can increase the sale of healthy
  224. menu items by displaying caloric information.
  225. And nutritional information.
  226. Caloric information can be better displayed using a traffic like
  227. label or paste labels.
  228. And nutritional information is better displayed when using claims and
  229. symbols. Of course, it's important to ensure that the menu
  230. aesthetic is still appealing to the guests.
  231. So avoid having too much information um as this can
  232. have an adverse effect then what's intended.
  233. And lastly, why we are doing this.
  234. So the most important thing why we are doing all
  235. of this is that um sorry, I'm getting lost in
  236. my head.
  237. Um is that we want to become more sustainable.
  238. So yeah, We want to be sustainable in three sections
  239. ecologically economically and socially, selling healthy food can help your
  240. restaurant be more profitable.
  241. Help the planet by using more ingredients uh that are
  242. that produce minimal greenhouse gas emissions.
  243. And socially it just creates a healthier food environment that
  244. helps fight obesity rates.
  245. So thank you so much for listening to my presentation
  246. on promoting healthy many options.
  247. I hope that you took away something from today.
  248. And let's just work together to create a more sustainable
  249. planet. Thank you.
  250. Bye.