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iCRM

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by

Nima Tanha

on 6 March 2017

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Transcript of iCRM

Performance Dimensions
Customer Satisfaction
Customer Retention
Customer Club
Personnel
Sales Growth
iCRM
Key Customers
Incorporating CRM
-
Based
Technology
Managing Knowledge
Organizing
Around
CRM
Kano Model
Current
K.Complex
Prod.
Phar.
Cosm.
Ofogh.K.
Full transcript