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Copy of SWEATT
Transcript of Copy of SWEATT
by Lori Crane & Marie Paydon
Utilizes the best practices of strategy and measurement to help drive a culture change in the organization.
The SWEATT model utilizes the following format (using customer satisfaction as an example):
Where the past Successes of the organization are listed.
Where the soul searching of the organization takes place.
Encompasses the objectives that, if achieved, will offer a significant improvement to the organization's products, services and processes. This area represents the "paradigm shifters"
Encompasses the Actions necessary to maintain the strengths, decrease the weaknesses, achieve the excellence objectives of the organization and avoid the threats under which the organization operates - must be achievable.
Encompasses the evenTs that, if happen, could prevent the organization from improving their products, services and processes.
Provides the next level of management with an indication of biases under which the SWEATT was developed - these are the people that make the model work.
The four sub-sections that set the SWEATT model apart from the traditional SWOT analysis are:
Focus Area is the specific area that has been identified as part of the S, W, E or T section of the SWEATT model.
Measure is the attribute or variable of interest by which the focus area will be judged.
Current Value is the current value of the measurement.
Movement Point is where the measurement transfers from strength to a weakness, from a weakness to strength, from an opportunity to excellence or from a threat to reality.
Let's run through an example:
1. Determine career development topics to pilot SWEATT model
Does the team determine topics?
Do we survey directors/managers in the QA organization?
2. Form the SWEATT Team
Need SMEs/stakeholders for each target topic
Do we want to run sub-teams in parallel or individually (to get done quicker)
3. Train the SWEATT Team (1 -3 hrs)
4. SWEATT Team Establishes Ground Rules and Conducts Brainstorming Sessions
5. Prioritize Needs
6. Identify metrics
7. Prioritize metrics
8. Develop Long Term and Short Term strategy based on priority of metrics
9. Communication of Results to Stakeholders