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Flow of Communication: Current State

What we are currently doing...
by

Kendra McKenna

on 29 April 2010

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Transcript of Flow of Communication: Current State

Our Current Process A Customer Calls and
Books hotel Rooms Group Coordinator asks for agenda and rooming list Client doesn't get us information when we need it
Group Arrives Frustration happens because information hasn't been passed down to the right people in a timely manner We work by the seat of our
pants to make sure all gets done Group Checks out The End
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