Leadership Change Project

References

References

Bartle, P. (2011). Monitoring, Planning and Implementation: Integrating the Monitoring at all Stages. Retrieved from http://cec.vcn.bc.ca/cmp/modules/mon-imp.htm

Grossman, S.C. (2009). The Nature of Leadership: Distinguishing

Leadership from Management. Ch. 1 Retrieved from the University of Phoenix eBook Collection database.

Grossman, S.C. , Valigia, T.M. (2009). The New Leadership Challenge: Creating

the Future of Nursing, 3 e. Followership and Empowerment. Ch. 3 Retrieved from the University of Phoenix eBook Collection database.

HCAHPS Fact Sheet. (2015). Retrieved from http://www.hcahpsonline.org/Files/HCAHPS_Fact_Sheet_June_2015.pdf

Johnston, K. (2015). How to Implement a Plan of Action to Strengthen Teamwork. Retrieved from http://smallbusiness.chron.com/implement-plan-action-strengthen-teamwork- 13104.html

Mitchell, M. D., Lavenberg, J. G., Trotta, R. L., & Umscheid, C. A. (2014). Hourly

rounding to improve nursing responsiveness. Journal Of Nursing Administration, 44(9), 462-472. doi:10.1097/NNA.0000000000000101

Kalman, M. (2014). Effects of nursing rounds on patient fall rates. State University of New York Upstate Medical University. Retrieved on June 21, 2015 from http://clinicaltrials.gov/show/NCT00632944

Conclusion

Transformational nurses are expected to provide effective, efficient, safe, and quality care in line with organizational mission and vision. They are encouraged to be proactive in attaining and maintaining higher patient satisfaction scores.

The identification of the problem that needs improvement, describing solutions and how it will improve the workplace, and following the steps in implementing the change will greatly increase patient satisfaction score at Kindred Hospital in Los Angeles.

Methods Used to Empower and Support Followership Continues

Mentoring

• Building relationship
• Share value and goal
• Supportive
• Prioritize
• Positive personality

Methods Used to Empower and Support Followership Continues

Methods Used to Empower and Support Followership

Role Modeling

Precepting

• Professional
• Novice leader
• Individual style
• Critical thinking

• Preceptorship
• Novice
• Advance beginner
• Competent
• Profecient
• Expert (experience nurse)

Steps Needed to Implement the Solution continues

• Team huddles
• Staff cooperation
• Feedback
• Communication

Steps Needed to Implement the Solution

Methods Used to Empower and Support Followership

• Assess past practice to current practice
• Collaborate with team members
• Monitor plan action
• Evaluate process

Methods Used to Empower and Support Followership

Personal Attention

• Self critique
• Self evaluate
• Opportunity for change
• Influence others

• Professional , quality care delivery
• Advance education skills
• Current evidenced- based- practice
• Advance technology
• communication
• Build trust
• Multidiscipline Collaboration

Steps Needed to Implement the Solution Continues

Solution to improve Workplace Environment

• Staff performance
• Team strategic plan
• Champion selected
• Management support
• Staff organization structure

Steps Needed to Implement the Solution

• Value Team members option
• Exhibit positive reinforcement
• Identify leadership style
• Method use to inspire team members

Categorizes leader Theories

• Staff decision -making
• Hourly rounds
• Use device (visilert)
• Call light policy
• Compliance
• Patient feedback
• Accountability
• Behavior change

• Transformation leader
• Emphasize vision ,mission and value
• Empower
• Influence
• Role model to staff
• Communicate with staff
• Encourage self motivation

Problem Identify

• Delay response to call light
• Decrease patient satisfaction
• Low Patient Survey Score(HCAPS)
• Lack of communication
• Low staff moral

Organization Key Players

• Nurses
• Educator change agent
• Manager
• Administration
• Non ancillary personnel

Project Proposal Presentation

Nurses must empower themselves to influence changes to achieve and sustain change. Develop, Construct and advocate for change in healthcare has proved challenging. The goal is to inspire hospital staff team to improve patient satisfaction by providing quality safety care. Improve patient care experience and improve the team efficiency will (Needleman and Hassmiller, (2009).

A cohesive health care system is implementing change in nursing practice. Nurses need to understand how to master these skills. Hospital is committed to provide quality safe efficient patient care and assist with lowering health care costs (Partners HealthCare).

Team A

Kristian Fletcher,

Michelle Mackey,

Donna Nicholes,

Denise Smith,

Ivy Gay Amoranto-Barreto

NSG/520

July 11, 2015

Mary DeNicola

Leadership Change Project

Proposal Presentation