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Starbucks Mobile App
Transcript of Starbucks Mobile App
your phone Manage
rewards Find the
drinking? Send a
drink • 2002: RIM entered the mobile phone market
with its Blackberry 5810
• Had ability to get e-mail and surf the web
• Needed to plug in a headset to talk on the phone • Apple introduced the first smartphone with application software
• App: Intend to enhance the features of a portable device by providing additional functionalities and utilities that increase the device’s utilitarian and entertainment features.
• In 2010, Apple’s App store carried over 225,000 apps. •Average iPhone user spends $80 on apps
•#1 app on the Apple app store right now is Wipeout
•#1 free app on Apple app store right now is YouTube Competition Starbucks
Au Bon Pain
Coffee Bean Competition