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Stress Management Strategy 2011

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Shannon Theaker

on 21 June 2011

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Transcript of Stress Management Strategy 2011

What Does Stress Feel Like?  Feeling exhausted, even early in the week

 Dizziness, nausea

 Digestive problems, stomach pain, bloating, gas

 No appetite or over-eating

 Frequent joint, muscle and chest pain; headaches

 Can’t maintain reasonable weight

 Having trouble sleeping, or sleeping all the time

 Not feeling rested after a night’s sleep Anxious, upset

Tense, on the verge of tears

Guilt ("I let the team down")

Anger when someone makes a mistake

Lack of confidence in one's work

Mood swings Losing temper

No longer wanting to be around people

Can’t seem to get work done the way you used to be able to do

Procrastinating instead of doing work

Drinking more alcohol than usual

Spending money and gambling

Needing more coffee to get through the day

Sitting at work feeling frozen and unable to do anything

Having trouble making sense of what you're hearing and reading Difficulty concentrating at work

Trouble staying organized

Difficulty making decisions at work

Finding it difficult to start tasks

Difficulty reading and recalling information

What used to be easy, now feels impossible Perception of unfair treatment from others

Feeling under-valued

Finding it hard to rely on coworkers

Often saying things in anger or frustration & regretting them later

Taking feedback and criticism personally

Inability to deal with "other peoples' problems"

Feeling as if you're letting others down

Becoming dependant on one person at work that you feel safe with

Withdrawing from people at work

Intense fear of criticism different people...
different signs of stress Workplace Stress This is the harmful physical or emotional response experienced when there is a challenge to our job demands, capabilities, resources and/or needs. Stress tends to increase during times of change. Change benefits! S.C. Johnson is undergoing a transformation in terms of ways of thinking & doing LEAN WORKING CONTINENTAL & OT new targets competitiveness stress is a normal part of life but excessive stress reduces your physical and emotional health. It's important to find ways to cope with the level of stress we're facing at work. go ahead - use your safety net physical signs your job work relationships behaviour emotions stress management E.A.P's SCJ Human Resources facilitators team leaders a presentation for S.C. Johnson and Son, Brantford Learning to adapt to change is an essential job skill. When you learn to adapt to change, you're able to make the best out of any situation and use it to your advantage.

You feel better about your work and more in control of your life. Most people have difficulty thinking
about workplace change without
feeling some anxiety. when we encounter change, often we fear...

leaving the familiar for the unknown

facing temporary uncertainty

performing unfamiliar work

a lack of immediate answers to our questions

shouldering an increased workload

taking on more responsibilities

added pressure Why is it so important
to learn how to cope
with change and the
stress it creates? Our Wellness Goal: Influence Change! your team mates family need a little help? body healthy choices unhealthy choices over eating
sleep deprivation unhealthy choices healthy choices consequences heart disease
trouble sleeping
poor decision making
putting career in jeopardy
strained relationships
MORE STRESS!! empower yourself & others to
make healthy choices when facing stress procrastination & avoidance
internalizing negativity
misdirecting anger or stress at the wrong party
getting caught up in rumours wellness department Our Wellness Vision a workplace where all employees are
engaged & accountable for their
personal health and well-being the tools to cope As SCJ employees, we have... the freedom to speak ways to seek help the power to take charge and make a change healthy eating
adequate sleep
spiritual meditation
regular exercise
talking it out
consulting wellness team
spending time with pets,
friends and family
laughing remember... this stress won't last forever it's just temporary,
and there are many
ways to deal with it
effectively. We all have the need to
feel appreciated, valued,
and in control. Change makes it harder
to meet these needs. take the time to think

acknowledge your feelings

choose the appropriate response

schedule a time for worrying and complaining, and then LET IT GO

avoid spending your energy on people who are constantly negative

try to maintain routines at work and home... focus on the things you CAN control

develop a relaxation method that works for you

maintain relationships and hobbies outside of work

find a supportive person to talk to

focus on the immediate - what can you accomplish today? - but remember the long-term goals you're working towards and the rewards they will bring communicate give feedback You may not have all the answers to
everyone's questions, or may be limited as to what you can share with your team. When things are unclear, people tend to fill in the blanks on their own - leading to rumours, half-truths and general panic. Address rumours head-on, and don't allow your employees to be derailed by them Timely Feedback is essential. Praise a job well done. Offer your help
when you can see someone needs it.
Give constructive feedback and try to
work towards creating a solution. mind As a leader, you will need to
provide support to your team during this time of change What can I do for my team? Facilitate access to the tools and resources our employees need. Inform them of their options and encourage them to make use of the support network available to them. champion our
wellness goal for us all reduced absenteeism
improved morale
better coping skills
higher productivity
improved relationships
organizational pride
postive impact on the bottom line
lowered health costs (injury and illness claims, lost time, etc.) enhanced problem solving
improved memory
increased energy
improved concentration
better decision-making
better work relationships
improved quality of life
more control
more focused under pressure for all of us People choose to respond in different ways. You will find that stress will bring out the best & the worst in your employees - those who have weathered change
before will have less trouble

- some will approach change as an opportunity for problem-solving

- people who have a strong need for predictability and order will have a particularly hard time with change Stress and uncertainty can cause
physical, behavioural and emotional
symptoms. Although symptoms are rooted in stress,
they are very real and can affect overall
health. Can you recognize the signs of
stress in yourself and your employees? CHANGE & STRESS stay open to change
lead courageously! if you made it through once before, you can make it through again share Talk to collegues about strategies that have
worked for them.

Are other leaders facing common issues?

Handling negative individuals?

Strong reactions to criticism or praise?

Confusion about priorities or direction? make a plan Think about your experience, skills, strengths and what kind of contribution you want to make. Think about potential challenges and what you will do when you are met with obstacles. Effective communication fosters trust, engagement and a stronger
sense of security. examples... Resolve problems as soon as you can. Remember what makes SCJ a respectful workplace and how our commitment to respecting each other is most important during stressful times. REMEMBER

Our standard of behaviour is based on our family culture, our training and our policies. This We Believe

P-19. Respectful Workplace Policy

P-43. Substance Abuse Policy

P-47. Occupational Health & Safety

P-58. Workplace Violence Prevention Program

Conflict Resolution Training

Crucial Conversation Training It's always better for people to
hear the news through you, rather
than through the grapevine. Hold
regular meetings and talk about
important issues in-person. Don't wait to deliver important
information. Allow and encourage employees
to talk openly & express their
frustrations and disappointments.
Until people can talk about how
they feel, they won't be able to move
on. Don't make promises you can't keep. offer support When an employee appears to be overloaded with work, sit with them and look at their workload together. Discuss whether it is realistic and reasonable.

During hectic times - when a deadline is approaching or during a very busy cycle - make a conscious effort to offer employees more support.

Check in regularly to see how things are going and our employees have the resources they need to do the job. If resources are limited, help them plan to work around the problem.

Remember that trust and respect can reduce feelings of being overwhelmed. STRATEGY 2011 on-site gym . Negatively
. We are Playing Not to Lose

Living a life in fear of:
losing, looking foolish, failure, death, taxes, loneliness, illness, job loss, poverty, violence… Positively
We are Playing to Win

Living a life in love with:
friends, family, health, fun, laughter, beauty, spirit, God, nature, work, life… Things are going to get a lot worse before they get worse!

Lily Tomlin

STRESS MANAGEMENT And by the way, lets not think that we are the only ones who are under stress.

"Something tells me if scientists ever discover the true center of the universe, a lot of people will be disappointed that it isn't them."

Caxon Bonaparte We have a choice in how
we react to a stimulus. OR The road less travelled matrix organization friends Help them build and own the solution to their problem. - Dr. Viktor Frankl Struggle, Choice & Triumph: "When we are no longer able to change a situation; we are challenged to change ourselves" REMEMBER Influence change
empower yourself and others to make healthy choices when facing stress
lead by example
encourage employee engagement and accountability
Coping with workplace stress is an essential job and life skill Our vision is Wellness! You may not be able to control the stressor; but when it comes to your response, YOU ARE IN CONTROL.
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