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Transcript of CPI Presentation
experiences a crisis? Will they panic? Or remain calm? Unit 1: The CPI Crisis Development Model Defensive Anxiety Acting Out Person Tension Reduction Staff Attitudes/Approaches Supportive Directive Nonviolent Crisis Intervention Therapeutic Rapport At this stage you must be able to set limits. To effectively set limits:
The limits must be simple, clear, reasonable and enforceable
You want to avoid power struggles at all costs
Be a skilled listener
It is important to be positive and remain calm Noticable change or increase in behavior. Empathic, non-judgemental approach attempting to alleviate anxiety.
Check in with the person
Validate their feelings The begining stage of a loss of rationality.
Person may become beligerent.
Person may spit, scream, yell, curse, or throw objects. An attempt to take control by setting limits. The total loss of control resulting in a physically acting out episode.
Imminent danger to self or others
Self-injurious behavior Safe and non-harmful control and restraint positions.
Use only as a last resort A decrease in phyical and emotional energy characterized by regaining rationality.
Ex: sleep; apologizing; crying; etc. An attempt to re-establish communication.
Discuss what can be done differently next time
Re-build/ build the relationship
Use this as a learning opportunity Crisis Development/Behavior Levels Unit 2: Nonverbal Behavior What is Nonverbal Behavior? Proxemics (personal space)
The area surrounding the body that is an extension of one's self *When you invade this space it can create anxiety
*This can extend to possessions - pencils, backpack, etc.
*Approptriate amount of space: Approximately 1/2 - 3 feet
*Depends on many different factors such as:
Culture Kinesics (body language)
Nonverbal messages translated by body posture and motion *Facial expresson. Should be appropriate and should match the situation
*Movement (Run to the crisis, but walk to into the room)
*Body Postures The CPI Supportive Stance Reasons for using the CPI Supportive Stance 1. Safety 2. Less threatening 3. It communicates resepect