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Cultural Communication in Italy

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Anett Kovács

on 7 January 2013

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Transcript of Cultural Communication in Italy

Italy Sass Elisabeth
Kovács Anett Greetings in Italy

‘Hello’ - Ciao
‘Good morning’ - Buongiorno
‘Goodbye’ - Arriverderci
‘Pleased to meet you’ - Molto lieto Italian Culture When meeting an Italian for the first time, be ready to shake hands, but if they come at you, be ready to air kiss.

Air kiss is simply pressing your cheek to someone else's, starting with the right cheek and moving to the left; lip contact is not necessary, but that's ok as well. Gestures Italians have a culture that relies heavily on eye contact. Eye Contact and Haptics Italian Hand Gestures Che puzza!
English translation: What a smell! Silenzio.
English translation: Silence (keep quiet). Being Italian
An insight into Italian stereotypes Spaghetti, mafia, musical accent, gestures, romance, loudness, fashion, chaos... . How much truth is there in the stereotype? Eye Contact Italians use eye contact to depict how honest one is. Intense, direct eye contact is common, looking away is a sign of disinterest and/or that you are behaving rude. ALSO Maintain eye contact while talking, they may think that you are hiding something if you look away. Haptics Touching is one of the most powerful forms of non-verbal communication A kiss on the cheek when first meeting a friend is most common in Italy. Shaking hands is also very frequent. When meeting ladies, the men must always shake hands first. When a bigger group is meeting, they shake everyone's hands, including children, then again when leaving. Appearance In Italy, the way you dress can indicate your social status, your family's background, and your education level. First impressions matter. Dressing elegantly but conservatively. Italians are chic. Elegant accessories are equally important for men and women. Old, torn, dirty clothing are seldom seen and not appreciated. Italians are known for using the most body language of all European nations. Perfetto.
English translation: Perfect. Che sbadato!
English translation: How could I have forgotten?!

Cultural achievement is Italy's greatest source of pride. Inventiveness, imagination, intelligence and education are prized. Personal relations are scrupulously maintained with loyalty highly valued, especially in families. The family is the most important affiliation in Italy. Etiquette Italians are open, curious and tolerant of others’ uniqueness and manners. They will tolerate lateness, inefficiency and sincere mistakes, but dislike arrogance and rudeness. Demeanour is important as Italians judge people on appearances and the first impression you make will be a lasting one. Dining Etiquette Do not leave the table until everyone is finished. Keep both hands above the table during dinner - never on your lap. Do not put your elbows on the table. Cocktails are not common in Italy. Drinking without eating is rare. Hard drinking is unusual and not appreciated.
Dinner entertainment is more of a social occasion to get to know people. If you invite, you pay for the meal. Italians are guided by first impressions, so it is important that you demonstrate propriety and respect when greeting people, especially when meeting them for the first time. Italians much prefer face-to-face contact, so it is important to spend time in Italy developing the relationship. Italians are very generous gift givers.
You may be very embarrassed if you give a "cheap" or practical gift. Gifts Gifts should be beautifully wrapped. Do not give red flowers as they indicate secrecy. If you bring wine, make sure it is a good vintage. Quality is important, rather than quantity. Do not wrap a gift in black with gold ribbon, which symbolizes mourning.
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