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Introduction to Hospitality and Catering

catering
by

Ian Champion

on 19 August 2016

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Transcript of Introduction to Hospitality and Catering

Catering Services
Food, Elegance and Style
Food
Style
Making sure the customer's
every wish is fulfilled.
Located at the heart of Nueva Ecija
Elegance
Utilizing a choice mix of the freshest locally produced ingredients.
High class utensils.
There are a lot of cuisines to choose from.
Weddings - Remarkable
Decorations
Also consider....
Main dishes
From
And Desserts
Weddings
Like Filipino Cuisine
Food is seasoned by a rich selection of herbs and spices
To a large variety of food ranging from simple meals to wholesome rich cuisines.
The Chefs use their Expertise
-with passion and hardwork
Including Feasts
Birthdays
etc. etc. And French!
Service
Buffets
-This is a less formal type of service where the food is displayed on large tables or various stations and guests are served by staff behind the tables or they choose to serve themselves and are then seated.
HORS D' OEUVRES
- This type of service is suitable for an open house, corporate event, cocktail party or light dinner. Small pieces are either tray passed by servers, have a stationary display or a combination of both.
BEVERAGE SERVICE
-Providing customers with food, drink, and/or accommodation.
-Leisure sector: Biggest and fastest-growing UK industry, with a wide variety of outlets from cinemas to stadia.
-Catering sector: Substantial, with a wide variety of outlets:
-Most outlets: Hotel and pub sector.
-Most meals served: Food service, then pubs, staff catering and healthcare.
-Some overlap with tourism industry.

Can you think of some more Catering Businesses?

Catering businesses that are run to make a profit.
Sometimes serving tourists.
Sometimes serving local people.
For example:
Pubs and bars
Hotels
Restaurants
Staff canteens in workplaces.
And many more…

The Commercial Sector

Outline the structure of the UK Hospitality Industry
Name 4 types of Catering Outlets
Discuss the concept of Taste
Define what Catering is
List 4 factors that influence what we chose to eat

Objectives

Celebrating birthdays originated in medieval Europe when it was thought that people were vulnerable to evil spirits on their birthday. Friends, family, festivity and presents were thought to ward off evil spirits.
Foods linked with tradition accompany birthday celebrations in different countries.

Different Culinary Styles and Tastes

Motels
Health farms
Youth hostels
Sea ferries and cruise ships
Nursing homes
Motorway service stations

Any other suggestions?

Can you think of some more Catering Businesses?

Catering in organisations that do not need to make a profit.
For example:
Hospitals
Army, navy and air force
Schools and colleges
Prisons.

The Public Sector

Hotels

Restaurants: Approximately 40% of the commercial market; many are small with fewer than ten members of staff.
Hotels: Mostly independent:
Luxury
Business
Resort
Country house
Budget

Commercial Sector

Types of Catering Outlet

Providing customers with food, drink, and/or accommodation.
Leisure sector: Biggest and fastest-growing UK industry, with a wide variety of outlets from cinemas to stadia.
Catering sector: Substantial, with a wide variety of outlets:
Most outlets: Hotel and pub sector.
Most meals served: Food service, then pubs, staff catering and healthcare.
Some overlap with tourism industry.

The UK Hospitality Industry

Businesses compete in the world economy to survive, grow and make a profit.
Globalisation advances thanks to improved technology, communication and transport; deregulation; social and cultural change; and economic development.
The resulting increase in business travel creates opportunities for internationalisation in the hospitality industry.
More than 1.6 billion people per year travel by air.
70% of visitors to the UK come from Western Europe.

Travel, tourism and hospitality is the world’s largest industry.
The industry continues to grow.
In many countries tourism plays an essential part in the economy and is the main sector bringing in foreign currency.

The business of providing and serving food and drink…
… in all kinds of places.
There are two types of catering:
Commercial sector
Public sector

What is Catering?

The business of providing food, drink and accommodation.
Hotels and pubs are a big part of it.
But also…

Restaurants
Sports clubs
Theme parks
And more…

It’s a big industry and it’s growing.

What is the Hospitality Industry?

Outline the structure of the UK Hospitality Industry
Name 4 types of Catering Outlets
Discuss the concept of Taste
Define what Catering is
List 4 factors that influence what we chose to eat

Objectives

The Hospitality and Catering Industry

The Worldwide Industry

Travel, tourism and hospitality is the world’s largest industry.
The industry continues to grow.
In many countries tourism plays an essential part in the economy and is the main sector bringing in foreign currency
The Worldwide Industry

-Businesses compete in the world economy to survive, grow and make a profit.
-Globalisation advances thanks to improved technology, communication and transport; deregulation; social and cultural change; and economic development.
-The resulting increase in business travel creates opportunities for internationalisation in the hospitality industry.
-More than 1.6 billion people per year travel by air.
-70% of visitors to the UK come from Western Europe.

Globalisation

The Worldwide Industry

Providing customers with food, drink, and/or accommodation.
Leisure sector: Biggest and fastest-growing UK industry, with a wide variety of outlets from cinemas to stadia.
Catering sector: Substantial, with a wide variety of outlets:
Most outlets: Hotel and pub sector.
Most meals served: Food service, then pubs, staff catering and healthcare.
Some overlap with tourism industry.

Profit market includes hotels, commercial restaurants, pubs, fast food and leisure outlets.
Cost market includes catering in business and industry, education, healthcare and the armed forces.

Catering businesses that are run to make a profit.
Sometimes serving tourists.
Sometimes serving local people.
For example:
Pubs and bars
Hotels
Restaurants
Staff canteens in workplaces.
And many more…

Restaurants: Approximately 40% of the commercial market; many are small with fewer than ten members of staff.
Hotels: Mostly independent:
Luxury
Business
Resort
Country house
Budget

There are many types of hotel, such as:
Luxury hotels
Business hotels
Budget hotels
Town houses.
Most hotels in the UK are independent businesses – they are not owned by large companies.

Hotel Catering
Hotels increasingly use their food and
beverage outlets (restaurants) to generate
profits and publicity.
In-house: The restaurant is very much part of the hotel brand.
Signature: A restaurant with its own brand, distinct from the hotel.
Outsourced: Managed by a third party, not by the hotel.
Budget: Providing limited catering.

The UK Hospitality Industry

Private companies:
Sole trader: Owns and runs the business.
Self-employed: In control of the work they take on and may use own equipment.
Partnership: Two or more people working together as owners of a business.
Small/medium business: Fewer than 250 employees.
Limited liability company: Has limited liability for the company, i.e. how much it is financially responsible for if the business fails.
Public limited companies.

Types of Catering Businesses

Hotels, motels, guest houses.
Restaurants, pubs (licensed houses).
Chain organisations, consortia, franchises.
Ferries, cruise ships, rail, airlines, airports.
Museums, theme parks, attractions.
Public sector, armed forces, prisons, NHS, schools.
Corporate hospitality, event management.
Outside catering.
Holiday centres, timeshares, health farms.

Types of Catering Businesses
Profit and Cost Markets
The Commercial Sector

Commercial Sector

Hotels
What is Gastronomy?

Gastronomy
-Influences On
In simple terms, gastronomy is the study of food influences, habits and the influence of history and location in society.

Taste
Why do we select particular dishes from a menu? Why do we choose a specific restaurant or takeaway and why are certain dishes on the menu?
What dictates what we eat?

Choice
Choice of food is a complex development learned from childhood and the way we are socialised into food habits through family and relationships.

Taste and food choice are based on biological, social and cultural perspectives. Taste results from the stimulation of taste cells that make up the taste buds.
Taste is not specific to individual foods but a balance of chemical compounds.

-Tastes and food habits are developed by upbringing, peer group and social behaviour.
-Degree of hunger will affect what we eat, though in some parts of the world overeating is common while other parts of the world do not have enough to eat.
-Health considerations also influence choices of food especially with the recent emphasis on healthy eating. Individuals may choose a specific style of diet for cultural, moral or ethical reasons.

Factors affecting what we eat

Choice
Relationships

As well as for necessity, eating is also a way of developing social relationships.
Often the purpose of eating outside of the home is to be sociable, meet people, renew acquaintances and so on.
Eating is frequently part of a celebration or ceremony.
Business is often conducted over a meal.

Emotional Needs
Sometimes food fulfils an emotional requirement or is consumed for comfort, for example:
as a reward or treat.
at a sad occasion such as a funeral.

-Different societies and cultures think differently about food and differ on how important food is to their culture.
-What constitutes a snack, a full meal or a celebration meal will depend on culture, background and interpretation.
-With regards to eating, ‘the right thing to do’ varies with age, culture, social class and religion. For example, food eaten with fingers, the order in which food is served and so on.

Ideas about Food

Images of food

Fashion and trends affect the food people eat.
What someone chooses to eat says something about them as a person. Certain foods may be chosen to project an image.
Various bodies inform us of the food we should be eating and this produces a food image which can change according to research, availability and a desire for healthy eating.

Availability

We can only choose to eat what is available to us. In the western world we have vast choices enhanced by modern food preservation methods and rapid air transport.
In other parts of the world it may be a necessity to restrict selection to what is available and when.

It is essential that food looks attractive, has a pleasing smell and tastes good or it is unlikely to be eaten.
However it should be remembered that what people find appealing, attractive and tasty will vary according to background, experience and aspirations.

Food appeal

Money, time and facilities

The available amount to spend on food will influence choices. Some people will eat out frequently and others rarely. Some may choose expensive restaurants while others opt for budget establishments.
Time is a great influencing factor on food choices: is the occasion a celebration meal out or a rushed lunch?
The facilities we have available to use will affect food choices both when eating out and at home.

The media increasingly influences what we eat.
The amount of space and time given to food and food issues is increasing all the time on television, cinema, radio, social media, magazines, bill boards and so on.
Information on issues such as food poisoning, food ‘scares’, healthy eating issues and food shortages reach us very quickly through media sources.

Media
-Widespread tourism has created a demand for broader culinary experiences.
-Foreign nationals have opened restaurants here using their familiar ingredients and cooking styles.
-Good food preservation and air cargo has made perishable foods from overseas available.
-The media has stimulated a great interest in worldwide cooking and ingredients.

Food in Celebrations

All over the world food is used as part of celebrations, regardless of culture and religion.
Different countries use food and traditional dishes in different ways to celebrate occasions.

Australia (and other countries): decorated birthday cake with candles which are blown out by the person celebrating the birthday.
England: traditionally a cake with symbolic objects; for example, a coin indicating wealth for whoever gets that slice.
Ghana: fried breakfast patty made of mashed sweet potato and eggs.


Traditional Christmas Foods

UK: turkey, mince pies, Christmas pudding and cake.
France: Black and White pudding (sausage style blood puddings).
French Canada: doughnuts and sugar pie desserts.
Germany: gingerbread and liqueur chocolates.
Nicaragua: chicken stuffed with a range of fruits and vegetables such as papaya, onion and tomato.
Russia: 12 different dishes representing Christ’s disciples.

Greece: a sweet pastry dish with a coin baked inside.
Japan: 20 dishes each representing a wish.
Scotland: haggis, gingerbread and scones.
Spain: 12 grapes for each person, to be put into the mouth one at a time at each chime of the clock at midnight.

Traditional New Year Foods

Lunar New Year

In many Asian countries the new year starts with the first full moon in the first Chinese lunar month.
Traditional food includes:
China: fish, chestnuts and fried foods.
Korea: dumpling soup.
Vietnam: meat-filled rice cakes and shark fin soup.

All around the world weddings share some common ground, a joint celebration for the families that involves wedding cake and traditional food.
In Britain the term ‘honeymoon’ is said to originate from the time when the bride’s father gave the groom a ‘moon’ (month’s worth) of mead (an alcoholic drink made from honey)
Weddings

China: suckling pig, fish, chicken, lobster and a bun stuffed with lotus seeds.
Indonesia: foods depend on region and religion but could include spicy rice dishes, sushi and even some western dishes.
Italy: bow-shaped twists of fried dough, roast suckling pig or roast lamb, pasta and fruit as well as the wedding cake made from biscuits.
Korea: noodle dishes to represent longevity.
Norway: wedding cake is made from bread topped with cream, cheese and syrup.

Celebrating birthdays originated in medieval Europe when it was thought that people were vulnerable to evil spirits on their birthday. Friends, family, festivity and presents were thought to ward off evil spirits.
Foods linked with tradition accompany birthday celebrations in different countries.

Birthdays

Celebrating birthdays originated in medieval Europe when it was thought that people were vulnerable to evil spirits on their birthday. Friends, family, festivity and presents were thought to ward off evil spirits.
Foods linked with tradition accompany birthday celebrations in different countries.

Italian
Filipino
Mexican
British
Chinese Cuisine
Japanese
French
French
French
French
Traditional Celebrations
The End
Full transcript