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Connecting Through Verbal Communication

Chapter 4 overview

Kathy Nguyen

on 10 December 2012

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Transcript of Connecting Through Verbal Communication

What is verbal communication? Elements of Language Using Language Effectively Chapter 4 Connecting through Verbal Communication Language-based Barriers form of communication expressed in spoken words; oral rather than written Sources:
Communication: Making Connections Polarization tendency to view ideas in terms of extremes
Pendulum Effect the effect of escalating conflict involving two or more polarized ideas
Gender-inclusive language language that does not discriminate between genders
Sexist language implications of sexual stereotypes, claiming the superiority of one gender over another
Metaphor the association of two things or ideas as a means of description
Sapir-whorf hypothesis the idea that language and culture are bound together
Linguistic determinism theory that language determines thought
Linguistic relativity theory that different language-based cultures perceive the world differently Accuracy - vocabulary development and word choice
Vividness - bringing a sense of excitement, urgency, and forcefulness to a message with active and direct language
Immediacy - making the message more relevant to the listener
Appropriateness - awareness of the boundaries one must consider while communicating with another
Metaphor - makes an object or idea more clear and vivid through comparison created by:
Kathy Nguyen
Yrene Torres
Jennifer Haynes
Angel Cuanias
Joe Lee
Yanfang He Bypassing a misunderstanding that occurs between a sender and a receiver because of the symbolic nature of language.

Indiscrimination the neglect of individual differences and overemphasis of similarities.

Ways to reduce indiscrimination:
Indexing identifying the specific persons, ideas, events, or objects a statement refers to.

Dating a form of indexing that sorts people, events, ideas, and objects according to time. * It is used and understood to express ideas, feelings, etc.
* It is a link to communicate within nations, community, and geographic area.
* Language is powerful
* Our names define who we are.
* If any one thing is universal, it is a name.
* Names brand us with distinctive marks.
* People from different cultures know that language is powerful and that has a specific meaning. 4 key elements The Importance of Language Language Affects Thought *Misused language affects the ability to think.
*Thought and language are inseparable.
*Scholar: Cheris Kramerae and two theories:
-Muted group theory: suggest that status and power are clearly linked and that women, ethnic minorities, and out groups have little voice and people do not pay attention, due to the lack of appropriate language.
-Style switch of one’s own culture and the language if the dominant culture to successfully theory: Process of moving between the language operates in both. Sounds
Meaning Denotation
Abstract words
Doublespeak Others include: Language-based Barriers (continued) Summary: Points on Communicating Effectively Express thoughts accurately - avoid miscommunication Language is defined as a structured system of sounds, gestures, and signs, used to express ideas and feelings among people. Be aware of association betw. words and their meanings Choose elements of language effectively Be aware of how to interact with those of different cultures
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