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Engaging The Millennial

Guide to Learning by Generations
by

Grace Kim

on 14 May 2016

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Transcript of Engaging The Millennial

BROAD THEMES
Fierce Independence
Inclusion
Investigations
Sensitivity to Corporate Interest
Consumer savvy and likes customization and multiple options before purchase: TRY before BUY
Emotional and Intellectual Openness
Free Expression and Strong Views
The Interactive Culture
Preoccupation with Maturity
Sense of autonomy derived from experiences of being an active information seeker and creator of information and knowledge
Value of the openness of the online environment, like anonymity, and communication through numerous tools
Views the world in a global context and moves toward greater inclusive diversity
With access to knowledge resources at their fingertips, they are assertive and confident
Constantly pushes technology to its next level and figures out how to create a better world
They strive to be more mature than their predecessors
Curiosity, discovery, and exploration are key
Immediacy
Views the world as and demands re-time and fast processing
Authentication
and Trust
Net savvy, they know the need to verify and check resources and authenticate people
HOW MILLENNIAL
ARE YOU?
Areas of Interest
FUN FACTS
Pew Research Center
Conducts public opinion polling, demographic research .

http://www.pewresearch.org/quiz/how-millennial-are-you/
Demographics
Political and social values
Lifestyles and life priorities
Digital technology
Social media habits
Economic aspirations
Educational aspirations
3/4 have a social networking profile
1/5 have posted an online video
Nearly 4/10 have a tattoo (70% hidden)
Most are open to interracial dating and non traditional living arrangements
14 Item Quiz
Alias'
Generation Y
Net Generation
Millennial
The Information-Age Mindset
Digital Natives
Nintendo Generation
Generation Next
PRESENT
1982
WWW Coined
First mobile "smart" phone
First HDTV
1995-1997
Windows 95 System
Oklahoma City Bombing
"George are you there?"
First palm pilot
Founded
1999-2003
School shootings
September 11
Anthrax
2003 SARS
War on Iraq
1982 At a Glance
The President was R. Reagan
"Late Night With David Letterman" debuts on NBC
Time Magazine named “The Computer” as the person of year
The death of John Belushi
The birth of Prince William
Olivia Newton John had us getting physical
Michael Jackson Thrilled the music world
Speilberg fascinates us with Extra Terrestrials
1983-1985
First mobile cell phone
Nintendo Entertainment System created
Named single greatest video game console in history in 2009
1991-1993
Bridging Generations
Avoiding
"The way I was taught"
comparisons
Be aware of generation bias
Avoid assumptions
Highlight areas of overlap and similarity
Consistently encourage curiosity and discovery for both learners and educators
TEACHING ADAPTATIONS
#1 Digital Literacy
Web 2.0
WIKIs
Social Videos
Podcasts
Portable computing
#2 Experiential & Engaging
Nintendo learning
Simulation technologies
#3 Interactivity & Collaboration
Collaborative work spaces
Dropbox, Sakai, GoogleDocs
Interdisciplinary education
Rounds and lectures
Group cases
#4 Connectivity & Communication
Skype
Twitter
Twuffer
Blogging
Real-time feedback
TECHNOLOGY
MULTIMEDIA
SOCIAL
NETWORKS
Adaptation #1:
Digital Literacy
Oblinger 2005
A student realizes he does not understand the teacher's lecture and even the PowerPoint slides provide little insight
What would the Baby Boomer do?
What would the Millennial do?
Web 2.0
2nd generation of Web tools
Paradigm shift
Website information to social co-construction
Participatory Web
YouTube
Podcasts
Medical Apps
Wiki
Blogs
Readily accessible for immediate use
Available at no charge and does not require extensive tech skills
What's a WIKI?
Hawaiian wiki – to hurry, swift
Collaborative Web site
Group oriented, social, writing application
Content can be edited by anyone
Features
Easy editing
Versioning capabilities
Article discussions
‘Wikipedia – The Free Encyclopedia’
Constantly built, edited and improved
WIKIs as Educational Tools
Addition of content by users
Contributors construct knowledge
Contributors seeks resources to support arguments
Collaborative ongoing "conversations"
Social Videos
YouTube and Google Video allow people to share videos
Overcome barriers
File format compatibility
Video size
Storage
Finding instructional pharmacy videos can be challenging
Think beyond the box !
Create your own to reinforce concepts
Have students/residents develop, record and post a video to demonstrate concepts or skills from a course or subject
Podcasting – creating content (audio or video) for an audience to listen, when, where and how
Can be uploaded to server (Itunes U) for download
Mobility of listening to podcasts is flexible and convenient
Computer software
ProfCast
Audacity and Podifier
Examples and Uses:
Recordings of lectures
Downloadable libraries
Employee education and provision of continual professional education
Adaptation #2: Experiential & Engaging

Constant trial and error
Fastest way to win is to lose
"If it breaks, simply reboot! "
Themes Addressed
Fierce Independence and Investigative Nature
First person learners
Need to be immediately doing:
"HANDS ON"
Examples
Simulation Technologies
Mock codes
Clinical Scenarios (Sim Man)
Doing Rather than Knowing
Case presentation with topic discussion
Interventions
Counseling
Brown bags
Med Rec
Nintendo Learning
Challenges
What happens if trial and error fails to give them answers?

What are the implications of this trial and error in real life?
Adaptation #3:
Interactivity & Collaboration
Examples of Use
Collaborative workspace
(DropBox, Google Drive, course work sites)
Interdisciplinary Education

Interdisciplinary Rounds/Lectures
Learning is an engaging social activity .
Promote interactions with other students, faculty and other professionals
What's DropBox?
Be Anywhere
Simple Sharing
Always Safe
DropBox
“Derived from the combination of
“WEB” and “LOG”
Contains commentaries or pages of thoughtfully-composed narrative
Blog owners have full control over access privileges
Educationally
: Discussion of course-related or healthcare related topics
American Association of Colleges of Pharmacy (AACP) --> http://aacptipelsig.blogspot.com/
Wall Street Journal --> http://blogs.wsj.com/health/
Adaptation #4:
Connectivity & Communications
Zero Tolerance for Delays
24 x 7 x 365 world
Instant access and instant responses
Email “so yesterday” ?
Staying Connected
Cell phones, laptops, tablets

Modern hieroglyphics
“Idk if were goin 2day, but ill tyl AEAP"
Establishing Connectivity
Educators must establish appropriate lines of communication beforehand
Three forms of communication
One-on-one
Email, IM, text
One-to-many
Blogs, message boards, Skype
Many-to-many
Wikis, Twitter, Webcasts
Twitter
Online service launched in August 2006
Enables users to send and receive short "tweets"
Sent by an author to his or her audience or “followers”
Limited to 140 character maximum
Can aid delivery of information to a large audience

Twuffer
3rd party web app that allows twitter users to schedule FUTURE tweets at set time and date
Consistency in frequency and timing of posts
Allows free communication with peers through use of microphone, webcam, and instant messaging over the Internet
Registered users have a unique Skype Name
Available on mobile phones, tablets and laptops

Educational Uses:
Long distance collaboration and teaching
Skype
Practical Tips
Tablets and Portable Computing
Portable computing has generated interest since the first personal digital assistant was produced
Light weight, intuitive interface, vibrant display
APPS APPS and more APPS
Medical information applications
Micromedex, CHEST, ACIP , CV Risk2013
Understanding the Differences
At a movie screening, an audience member is unable to place the lead actress’ name or identify other movie’s she has been in.

What would the Baby Boomer do?
What would the Millennial do?
Effective Feedback
Identify strengths to overcome weaknesses and achieve goals
Development/progress
Set an example
Providing
specific
examples describing performance and
objectively
evaluating with
positive
recommendations
Concepts In Effective Feedback
BEEF it Up

B
ehavior
What was done
E
xample
Specific detail(s)
E
ffect
Impact on outcome
F
uture
Expectation of what should happen
Areas of Feedback

Projects
individual & group
Outreach programs
Presentations
Counseling
Patient/health care professional interactions

Move with Movement
“The outlook of those we teach has changed
and thus the way we teach must change”

Label refers to the first generation to come of age in the new millennium
Trophy Kids
Grew up receiving trophies and praise
Rewarded to avoid damaging their self-esteem
How do we
address this?
Incorporate multimedia - Bring in live patients for discussion
Other Technology Strategies
Avoid multi-tasking and encourage opportunities for stillness and self-reflection
Case Presentations
Audience Participation
Group Discussions
Project or case studies
Lecture opportunities
Launched in 2006
Enables users to send and receive short messages (tweets)
Limited to 140characters
Can aid in deliver to a large audience

Limitations:
Do not routinely lead to discussion
Posting to Facebook allows for a more social exchange
Difficult to guarantee Twitter followers
End user has to sign up
Twitter
Do not adapt all at once
Teaching ideas of "old" still have utility
Educating/Mentoring Millennials can seem cumbersome

Johns Hopkins Internal Medicine Podcasts

How we use at Jersey Shore University Medical Center

Residents q2 weeks are responsible for choosing a podcast from previous month
Send out email to all preceptors/students participating with link to the podcast
Resident will lead discussion on the various topics doing a more thorough review of the literature

Advantages:
Clinical team reviewing the most up-to-date literature
Engagement of students, residents and clinical pharmacists

Available from: http://podcasts.hopkinsmedicine.org


Podcasts
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