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Social Networks: Facebook
Transcript of Social Networks: Facebook
minutes a day?
47% of Americans say Facebook is their #1 influencer of purchases
55% of moms say FB “most important channel for communicating with brands” (Dads: 47%)
70% of marketers used Facebook to gain new customers (34% on Twitter)
FB followers spend 35% more than nonfollowers
65% of customer questions on FB answered
Why do brands use Facebook?
Objectives, Strategies, Metrics
"Buy it button"
Facebook Insights Dashboard and Downloadable Data Files