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A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products

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Tania Daniel

on 9 October 2012

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Transcript of A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products

A Day in the Life of Alex Sander:
Driving in the Fast Lane at Landon Care Products A typical day in the office at Landon Care. The manager, Alex, speaking to the employees about their work performance, while Sam Glass takes notes for the 360-degree review. Landon Care Products, Inc Landon Care, Marketing Division Alex Sander at Landon What makes a GOOD manager or team leader? 360-degree Review Alex's Characteristics Meet Alex Sander Management Theories Motivation Communication Leadership Situation Analysis Problem Analysis Solution Analysis Implementation Possible Courses of Action Of the possible outcomes for Alex Sander, which choice do you think is the best in this situation? Group Consensus The manager, Alex, has taken some of these suggestions into account and adapted her management style accordingly. Alex is a Female What is the 360-degree review?
Why is it important? Cosmetic Products
Aquried by Avant-Garde in 2007
Implementing a new review process for all their employees, the 360-DEGREE review Newest and youngest product manager
Was hired by Sam Glass to "make waves"
Came to Landon not having much knowledge
Successfully rebranded two products
Alex's future at Landon is in question Characteristics of a GOOD manager or leader Stanford University
Sep 1995 - May 1998
BA in Economics

MIT Sloan
Sep 1998- June 2001
MBA Does this complicate the situation further?
Stereotypes
Gender roles and biases
Expectations Alex could leave Landon for a better fitting job
Alex could be moved to a different position within Landon
Keep Alex as a manager and conduct training to improve the situation Keep Alex as a manager
How do we improve the situation? Quam Akande
Sergio Andrade
Tracy Barret
Tania Daniel
Dannielle Davis
Badi Gila
Jeff Helman Not everyone is motivated by the same thing
Direct link between needs/performance and rewards
Goal Setting Theory
Expectency Theory
Reinforcement Theory
Job characteristic Model: Task identity, task significance, autonomy, job feedback
Let employees self manage
Provide training for low performers Upward communication
Supportive communication climate
Break down barriers to communication
Education on diverse communication styles Inspire employees
Trust needs to be established
Education on gender stereotypes
House Path-Goal Theory
Focus on building a successful company
Behavioral Theory of Leadership Questions to think about Is a management position the right job fit for Alex?
What are the positive characteristics shown in the 360-degree review? What are the negative ones?
Does Alex's style of management have negative implications? Problem Analysis Situation Analysis Solution Analysis Implementation Kolbs Problem-Solving Model Aggressive
Critical
Knowledgeable
Confident
Controlling
Multitasking
Dedicated
Narcissistic
Rewarding Theory X:
Always watching over peoples' shoulders
Calling shots
Behavior causes subordinates to feel they have no responsibility
Self-fulfilling prophecy

Competing Values Framework: balance is required to be an effective leader or manager
Human Relations
Open Systems
Rational Goal
Internal Process Is a management position the right job fit for Alex?
What are the positive characteristics shown in the 360-degree review? What are the negative ones?
Does this style of management have negative implications? Q & A Managers
Do things right
Planning and budgeting
Processes and systems
Organizing and staffing
Control and problem solving
Produce order, predictability, results expected by stakeholders Leaders
Do the right thing
Vision
Imaginative ideas
Aligning people with vision
Motivate and inspire
Produce change What suggestions do you have to improve Alex's managerial skills? Barnhall and Cooper Advertising Agency
July 2001 - Mar 2005
Senior Account Executive

Landon Care Products
April 2005 - Present
Product Manager
Full transcript