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Safety & Security in a 5 Star Hotel
Transcript of Safety & Security in a 5 Star Hotel
2 types of safety features:
Passive: Guards, railings, anti-slip, fire doors etc.
Active: fire alarm system, voice evacuation system, emergency lighting.
These are inspected according to schedule & certificates are filed so to be inspected. Audits carried out by
Hilton Quality audit (twice a year)
Choosing a Safe Hotel
Statements to consider before choosing a hotel.
Does the hotel employ 24 hour security hotel personal?
Do they ask for proof of identification of all guest?
Are residence guest floor restricted ?
Does the hotel provide safe lockers to store valuables?
Is the hotel located in a high crime area?
Screening of all visitors
Security cameras all over the hotel
The Role of a Hotel Engineer
A Property Manager: ensure all safety & regulators aspects are followed.
Maintenance Manager: manages technicians, electricians, carpenters & painters.
Utilities Manager: yearly budget.
Environmental Control: implements projects to make the hotel environmental friendly.
Hotel fires are more complex than many other occupancies because of:
High occupancy loads
Guests’ unfamiliarity with the building.
Many guests may not speak English and/or may have difficulty understanding oral or written directions
Main causes are:
Many major hotel fires have shared several characteristics of human error:
delayed notification of the Fire Department
delayed notification of guests
uncorrected hazards (electrical, cigarette in mattress, etc.)
Common fire and life safety hazards to watch for include:
Missing/broken fire safety equipment
Locked exit doors
Open fire doors
Burned out exit lights
Know which of the following your building has, as well as their location and use:
Manual pull alarms
Fire alarm monitoring service
Exit doors & stairways
Voice alarm system/Intercoms
Sprinklers Fire doors
A - Z of food safety