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Safety & Security in a 5 Star Hotel

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by

Alessia Caschetto

on 9 May 2014

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Transcript of Safety & Security in a 5 Star Hotel

Safety & Security in a 5 Star Hotel
Safety features
2 types of safety features:
Passive: Guards, railings, anti-slip, fire doors etc.
Active: fire alarm system, voice evacuation system, emergency lighting.

These are inspected according to schedule & certificates are filed so to be inspected. Audits carried out by
MTA
OHSA
FTO
Insurance company
Hilton Quality audit (twice a year)
Choosing a Safe Hotel
Statements to consider before choosing a hotel.
Does the hotel employ 24 hour security hotel personal?
Do they ask for proof of identification of all guest?
Are residence guest floor restricted ?
Does the hotel provide safe lockers to store valuables?
Is the hotel located in a high crime area?
Screening of all visitors
Security cameras all over the hotel
The Role of a Hotel Engineer
A Property Manager: ensure all safety & regulators aspects are followed.
Maintenance Manager: manages technicians, electricians, carpenters & painters.
Utilities Manager: yearly budget.
Environmental Control: implements projects to make the hotel environmental friendly.
Fire Safety
Hotel fires are more complex than many other occupancies because of:
High occupancy loads
Guests’ unfamiliarity with the building.
Many guests may not speak English and/or may have difficulty understanding oral or written directions

Main causes are:
smoking materials
electricity
cooking fire
arson

Many major hotel fires have shared several characteristics of human error:
delayed notification of the Fire Department
delayed notification of guests
uncorrected hazards (electrical, cigarette in mattress, etc.)
Common fire and life safety hazards to watch for include:
Missing/broken fire safety equipment
Locked exit doors
Accumulated trash
Blocked stairways
Open fire doors
Burned out exit lights
Fire drills

Know which of the following your building has, as well as their location and use:
Manual pull alarms
Fire extinguishers
Smoke detectors
Fire alarm monitoring service
Exit doors & stairways
Voice alarm system/Intercoms
Sprinklers Fire doors
A - Z of food safety
A
prons
B
est before
C
ross-contamination
D
irt
E
ating
F
ish
G
erms
H
air
I
nsects
J
ewelery
K
itchen
L
eft-overs
M
eat
N
ails
O
verstocking
P
oultry
Q
uestioning allergies
R
ubbish
S
toring Food
T
oilets
U
se-by dates
V
egetables
W
aste
X
-contamination
Y
oung
Z
ero-Risks
Full transcript