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First Rotational Assignment For CEVA

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by

Craig Jin

on 20 May 2014

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Transcript of First Rotational Assignment For CEVA

First Rotational Assignment (Presentation)
By Craig Jin (Beijing Station)
21st May 2014




Description:

-
Marketing Buying cost analysis.

Key Objectives:
1. Filter
co-airlines
based on 12/13 outbound shipment data
by region by major gateway.

2. Year round
market buying cost analysis
based on
co-loader.




Description:
-
New Business Process Proposal for AVX Company (dangerous cargo).


Key Objectives:

1. Analysis the current flow for AVX, routine PEK-FRA -VIE.
2. Collecting
docs and
cargo
pictures.

3. Propose
origin handling process
to overseas, finalize PPT material for customers.

1.1 1st Assignment Information
- Summary of my 1st rotation
- What are my Achievements / Success
- What differences(challenges) I made
- What can be done better
- My findings for future improvement and proposal
- Q&A
1.3 1st Rotation Self-evaluation
2.1 Air-freight Export Process
2.2 Air-freight Import Process
3.1 Project 1:
Marketing Buying cost analysis
3.1.1 Filter co-airlines based on 2013 outbound shipment data by region by major gateway.
3.1.2 Year round market buying cost analysis based on co-loader.
3.2 Project 2:
New Business Process Proposal for AVX
2.3 On-spot study with Line manager
4. First Rotation
Sum-up
4.5 My findings for future improvement and proposal


- I find that there are no Korean
customers in North stations. I hope
that I could win
some korean
business
for the North.
- I also want to have some
"relationships" with
KE
and
Hanjin

via my korean advantages.
4. 4 What can be
done better
- In Beijing CS team, we just
handle export business, so I have
no chance to really deal with

import business.
I just generally
learned it.
- I could learn more about our

ocean products
4.3 What Differences/Challenges I made
- BD is a skillful job, has
a lot of
knowledge
to study for.
- I have to
understand more
about
all
our products (air&ocean)
in
2nd rotation.
- Especially, I should prepare to do
some
real BD works
in 3rd
rotation .
-
Basic understanding
about our
products.
- How to
make/sell
an
air-freight price.
- How to
serve our customers.
-
General understanding
about
air-freight.
- Understand about
IATA division
, and
worldwide
airports
and related
codes.
- Our airfreight
agency's operation.
4.1 Summary of my 1st Rotation

MT Core
Competency

Q&A
Thank You
1. Booking process and global compliance check
*Purpose:
To
receive a booking
and
find out
all necessary
information
about the
customer
and the
shipping requirements
.

*Key mandatory steps to complete during this process are:
1.Capture shipment information
2.Check if rates/ SOP exist
3.Perform Global Compliance Check
4.Perform Credit Check

2. Schedule Pickup
*Process Purpose:

To
collect
all necessary
information
in order to
arrange the
pickup
of the shipment.

*Key mandatory steps to complete during this process are:
1.Check if it’s a CEVA pickup or if the shipper will deliver
Issue Pickup request
2.Inform warehouse about scheduled arrival


3. Determine Routing
*Process Purpose:
To
check
whether
additional security measures are necessary
,
depending on the status of the shipper.

*Key mandatory steps to complete during this process are:

1.Check whether the shipper is a “Known-Shipper” and therefore the shipment has “secure” status
2.Determine if shipment is to be sent via gateway

4. Booking with Airline and MAWB processing
*Process Purpose:
To
book a flight

for the shipment
, on either an existing pre-
booking or directly with the airline.

*Key mandatory steps to complete during this process are:
1.Create the MAWB in Matrix OFS
2.Book space with the airline
3.Update Milestones “ETD” (Estimated Time of Departure) and
“ETA” (Estimated Time of Arrival)

5. Receive Freight
*Process Purpose:

To
check
whether the
received freight
matches the
pickup request
and if any discrepancies are discovered, to verify these with the
customer.

*Key mandatory steps to complete during this process are:

1.Update the Milestones “Pickup”, “Docs Received” and “Freight Received”
2.Check for any discrepancies and contact Customer.
3.In case of discrepancies, update information in Matrix OFS, inform warehouse.

6.Export declaration and other customs regulation
*Process Purpose:
To
check
whether
any export customs requirements exist
, which
need to be completed before exporting the shipment.

*Key mandatory steps to complete during this process are:
1.Check if export customs declaration is needed
2.Perform Customs clearance as per country-specific requirements.

7. Finalizing of HAWB or direct AWB
*Process Purpose:
To
capture charges
and
expected costs

in
Matrix
OFS

*Key mandatory steps to complete during this process are:
1.Attach HAWB to MAWB, if Export Gateway is used
2.Enter costs (accruals) and charges into Matrix OFS, based on agreed rates/ customer offer.
3.Print HAWB and labels
4.Upload HAWB to ONEScan

8.Consolidate Freight and finalize MAWB
*Process Purpose:

To
print
the necessary
documents
for
handing
the goods
over to the airline
and to

transmit
the Manifest
information
to the destination station for them
to prepare for arrival
.

*Key mandatory steps to complete during this process are:

1.Accrue costs and close MAWB
2.Print MAWB, Manifest and labels and upload to ONEScan
3.Prepare document pouch that accompanies the shipment
4.Tender the freight to the airline

9. Post flight check and archive documentation
*Process Purpose:
To
check
whether the
shipment has departed
as per
ETD
and to update the flight
details if it has not.

*Key mandatory steps to complete during this process are:
1.Check if ATD is the same as ETD = flight has departed as planned
2.Update the Milestone “ATD” (Actual Time of Departure)
3.Check if the file is complete and can be closed for archiving

4.2 What are my
achievements/success

Palletizing Legs Requirement
*The legs should be convenient for loading & unloading.
*The legs should protect exterior labels are
not to be scratched.

Palletizing Method Requirement
*In this method, one pallet puts

8 or 9
drums.
*All labels should be
exposed
.
*
Pallet dimension:
120*100*Height

4. AVX Dangerous Cargo Handling Process - Palletizing

*The AVX Dangerous Cargo should be
all wrapped
.
*The Photo is the last photo after Palletizing Wrapping.

5. AVX Dangerous Cargo Handling Process - Palletizing


CEVA Invests for Loading Cargos :
*
Tools :
1 forklift; 4 skilled worker
*
Requirement in loading Cargos:
All dangerous cargos should be
carefully
handled,
and they cannot be damaged.


Dangerous Cargo Pick-up Remarks :
*Pick-up from the
Beijing Railway
Station
.
*
Traffic Restriction
in Beijing City Limit.
- Dangerous Cargo Pick-up time is
from 11:00pm
, the truck is allow to pick-up from this time in the Beijing Railway Station.
Time is very strict.

3. AVX Dangerous Cargo Handling Process - Pickup & Loading

CEVA books cargo spaces with airline companies, arranges appropriate packing. All dangerous markers should be affixed onto the cargo according to the booking result. Then, palletizing dangerous cargos.
Filling out
the Shipper’s Declaration For Dangerous Goods
(the photo on the right), give it to the terminal.
In terminal, weigh cargos, then, apply to the customs.

6. AVX Dangerous Cargo Handling Process - Terminal Handling

- Visit our agency(NTS)
2013 Beijing Air-freight export quantity Line-graph
- Four peaks in 2013 (Jan, Mar, July, Nov)

2013 Beijing Station Peak-season Favorite
Carriers Report by major Destinations
2013 Harmony offered air-price by date
- Above red numbers mean that the numbers are changed at that time.
2014 NTS offered air-price by date
- Above red numbers mean that the numbers are changed at that time.
- Visit the China Airline
Cargo office
- Visit the Custom & Terminal
- Customer Focus
- Business Acumen
- Drive for Results
- Perseverance
- Learning on the Fly

- Customer Service Works
- Air-freight Pricing Works
- Win the business.
- Need more improvements.
- Actual CS Operation
Achievements
- learned and handled
air-freight export business

in
CS department.
- I made a
dangerous cargo handling
proposal
for the customer, I got
praises
and win the
business.
- Generally know
CEVA's air-freight bubsiness.
Success
1.2 1st Rotation Essential Study

- Current work flow analysis (mainly Air-freight
Export
in Beijing CS team).

- Gain general acknowledge of Air-freight
Import

work flow
.
-
On-spot study
experience.

Key Objectives
1. Analysis the current flow for AVX, routine PEK-FRA -VIE.
2. Collecting
docs
and
cargo pictures
.
3. Propose
origin handling process
to overseas, finalize PPT material.


Commodity :
Tantalum Power
UN3089/DG Class 4.1
PC / Gross Weight :
300 Drums / 7050KG
Dimension :
340MM(Diameter) X 340MM(H)
Supplier :
Ningxia Orient Tantalum Industry Corporation
Term :
FOB ; Beijing Railway Station




1. The AVX Dangerous Cargo Information


*Routine:
PEK- FRA- VIE via CEVA FRA gateway

*Tentative Airline:
RU

*Flight :
RU722 / RU222 / RU322 / RU622 / RU522

*1st Leg Flight day:
1,3,4,6,7







2. AVX Dangerous Cargo Routine Select

Key Objectives
1. Filter
co-airlines
based on 12/13 outbound shipment
data
by region by major gateway.

2. Year round
market buying cost analysis
based on

co-loader.


"
Craig, thank you for putting this PPT together.  It looks very good and I am sure the customer will be impressed. 
Joanna, the customer has told me this would be a monthly shipment of the same size.  I am planning on speaking with the customer on Monday and will have more feedback to share then.  Let me know what other questions you have but I am expecting early next week to get more detail on our performance and customer feedback.
 Thank you again for putting this nice PPT together hopefully we can secure this regular business. "


"
I just got off the phone with customer AVX. 
I wanted to let you know that they were very impressed with the PPT you put together and they are going to use that in their discussions with the supplier.  Thank you for the great work on this.
 Also I wanted to let you know that

we should expect to see these air shipments
for the next 6 months minimum.   Thanks again and good job team!
"
 

 
Brian Pickle
Account Executive II

 
CEVA Logistics/ 3201 Centre Parkway East Point, GA 30344 / www.cevalogistics.com
T 404-890-1754 / M 404-263-3756 / F 404-890-1853 / brian.pickle@cevalogistics.com
 
Making business flow
 
 
 


8. AVX business WIN E-mails
1st Project
2nd Project
1. Shipper’s Letter of Instruction
2. Packing List
3. MSDS
4. Dangerous Cargo Inspection Certificate
7. Collected and transfered Documents
- Recently, add up co-airline
flight numbers
and

flight times
by major destinations.
- Plus, add up
air bag board prices statistics
with

NTS
agency.
2013 Beijing Station Overall Favorite
Carriers Report by major Destinations
2013 Beijing outbound shipment database
Step1:
-
combine
Beijing outbound

2012/2013 monthly reports

into
one final report
(create a

database
).


Findings:
- Beijing CEVA outbound

general informations

(ex.12/13
major customers,


popular destinations
,
popular


flight-lines
).
- 2012/2013
anual outbound shipment quantity
.
Step2:
- According to the
database
, can
filter

all
filght quantity
by major
destinations
in 2012/2013.
- it could also
filter

most used
,
second most used
, t
hird most used air-lines
.



Findings:
- know major airports' code.
- major airlines' code.
- IATA division
- realize CEVA Beijing's preponderant
airlines in major destinations.

Step3
- According to the
database
, can analyze
CEVA
Beijing's
outbound quantity line-graph
.


Findings:
- know CEVA Beijing outbound business
real peak-month
.
Step4:

*From
step3 results
,
can filter and analyze

the most used
,

second most used
,

third most used air-
lines
in
peak-seasons
and off-seasons.



Step:
- According to the
above co-
airlines selection
by
major
destinations
, can search and
create 2013 Harmony agency's

price changes
by
weekly &
monthly
in major destinations.



Functions:
- know 2013 Harmony applied

price changes
about
our co-
airlines
by major destinations.
- could be historical data to

forecast 2014's monthly general prices
.


Step:
.
- It's same with previous one.


Victories:
- CS manager / Pricing use them sometimes to apply related prices.






Need more updates in the future..
Make the better, hope to win more business via these Charts.
Full transcript