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Consumer Online & Mobile Banking Services

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Transcript of Consumer Online & Mobile Banking Services

Consumer Online & Mobile Banking Services
Where to begin? www.tcbk.com
Online Banking
Bill Pay
Mobile Banking

Step 3:
Step 5:
Step 1:
Step 2:
Step 4:
Step 6:
NOTE: All new enrollments have to be activated by the Online Banking Department
Now that I'm enrolled, what features
are available in Online Banking?
I'm ready to get started.
How do I enroll?
Woo hoo! That was easy!
I need to pay some bills. How does Bill Pay work?
Same Day Electronic
& Overnight Check
Same Day
Electronic - $10
FEES:
I always have my cell phone with me. How can I utilize Mobile Banking?
Enroll & Log in...
MOBILE WEB:
Set up accounts, alerts and settings
Use the mobile web or SMS texting for:
Balance info
Account History
Alerts
Transfers
www.gotcb.mobi
SHORT CODE MESSAGING:
GoTCB (46822)
Have questions? We're here to help:
onlinebanking@tcbk.com
extension 88896
Additional information...
Check out Navigator
Recommendations:
Enroll yourself for Online Banking, Bill Pay and Mobile Banking
Announce all calls to the Online Banking group
Preferences
Transfers
Accounts
OVERVIEW
Transfers completed by 9:30pm will post to that business day's transactions.
Bill Pay
Mobile Banking
Alerts
Secure Messages
Don't make assumptions
Contact your supervisor for incentive tracking concerns
Popmoney
External Transfers
start here...
$1 fee per payment
$2 fee for outgoing transfers
eBills
Overnight
Check - $15
Full transcript