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CHAPTER 7 MOTIVATiNG

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Gail Ganalon

on 21 January 2014

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Transcript of CHAPTER 7 MOTIVATiNG

CHAPTER 7 MOTIVATING
design by Dóri Sirály for Prezi
CONTENT
What is Motivation?
Factors Contributing Motivation
Theories of Motivation
Maslow’s Need Hierarchy Theory
Herzberg’s Two-Factor Theory
Expectancy Theory
Goal Setting Theory
Techniques of Motivation
Motivation through Job Design
Motivation through Rewards
Motivation through Employee Participation
Other Motivation Techniques

What is Motivation?
Motivating
refers to the act of giving employees reasons or incentives . . . . to work to achieve organizational objectives.

Motivation
on the other hand refers to the process of activating behavior, sustaining it, and directing it toward a particular goal.

THEORIES OF MOTIVATION
Maslow’s needs hierarchy theory
Expectancy Theory
It is a motivation model based on the assumption that an individual will work depending on his perception of the probability of his expectations to happen.

Motivation is determined by expectancies and valences.

Requisites to successful Employee participation program
Factors Contributing to motivation
1. Willingness to do a job.
2. Self-confidence in carrying out a task.
3. Needs Satisfaction
PHYSIOLOGICAL
food, water, sleep, sex, body elimination
SECURITY
freedom from harm, financial security
SOCIAL
friendship, belonging, love
ESTEEM
status, prestige, respect
SELF ACTUALIZATION
SELF-FULFILLMENT
THE PROCESS OF MOTIVATION
NEEDS
MOTIVATION
ACTION OR
GOAL-DIRECTED BEHAVIOR
NEED SATISFACTION
PLUS
LEADS TO
WHICH RESUTS TO
WHICH RESULTS TO
READINESS FOR
THE NEXT NEED
Herzberg's two-factor theory
Is developed by Frederick Herzberg indicating that "a satisfied employee is motivated from within to work harder and that a dissatisfied employee is not self- motivated"

Herzberg identified two classes of factors assosiated with employee satisfaction and dissatisfaction.
Satisfiers or Motivation Factors
Achievement
Recognition
work itself
Responsibility
Advancement
Growth
Dissatisfiers or Hygiene factor
Company policy and administration
Supervision
Relationship with supervisor
Work conditions
Salary
Relationship with peers
Personal life
Relationship with subordinates and
Security
The Relevance of Maslow's Theory
to Engineering Management
A fulfilled need no longer motivates an individual. If this is the situation the subordinate is in, the engineer manager must identify an unfulfilled need and work out a scheme so that the subordinate will be motivated to work in order to satisfy the fulfilled need.
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LEVEL OF SATISFACTION
LEVEL OF DISSATISFACTION
LEVEL OF NO SATISFACTION AND
NO DISSATISFACTION
Goal Setting Theory
Refers to the process of “improving performance with objectives, deadlines or quality standard.”
Techniques of MOTIVATION
MOTIVATION THROUGH JOB DESIGN
- Job design maybe defined as "specifying the tasks that constitute a job for an individual or a group."
Fitting People to jobs
1. Realistic jobs preview
2. Jobs rotation
3. Limited exposure
Fitting jobs to People
1. Job enlargement
2. Job enrichment
MOTIVATION THROUGH REWARDS
1. Extrinsic - those which refer to payoffs granted to the individual by another party

2. Intrinsic - those which are internally experienced payoffs which are self-granted
MOTIVATION THROUGH EMPLOYEE PARTICIPATION
1. Setting goals
2. Making decisions
3. Solving problems
4. Designing and implementing organizational changes
MORE POPULAR APPROACHES TO EMPLOYEE PARTICIPATION
1. Quality control circles
the objective QCC is to increase productivity and quality of output.

2. Self-managed teams
take on traditional managerial tasks aspart of their normal work routine.

The Quality control circle process
Quality circle members brainstorms, gather data, and establish cause and effect.
Quality circle members prepare
solutions and recommendations
Management considers quality circle
recommendations and makes decisions
Results are measured and feedback,recognition
and rewards given to quality control circle members
1. A profit sharing or gain sharing plan.

2. A long term employment relationship with good job security.

3. A concerted effort to build and maintain group cohesiveness.

4. Protection of individual employee's right.
Other Motivation Techniques
1.
Flexible work schedules
Allows employees to determine their own arrival and departure time within specified limits.

2.
Family support services
Progressive companies provide for day care facilities for children of employees.

3.
Sabbaticals
Given to an employee after a certain number of years of service.
THE END :)
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