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MODULE 3 ENGLISH - HI Accessibility training

Training on how to ASSESS physical accessibility in the built environment_By Handicap International [This module is part of a more comprehensive set of trainings on physical accessibility, for further details please contact etrabucco@hi-me.org]
by

eri ka

on 7 February 2016

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Transcript of MODULE 3 ENGLISH - HI Accessibility training

Can you assess if a built environment is accessible for people with different impairments?
TOOLS
Accessibility Check List
ACCESSIBILITY ASSESSMENT exercise
45 minutes
?
MODULE 3
Participants are aware about the
current limitations in built environment
with regard to accessibility

Participants are
able to undertake accessibility audit
as a pre-requisite for accessible design

Assessing accessibility
1,5 hours

end of Module 3
Coffee break
DIFFERENT KIND OF IMPAIRMENTS
PHYSICAL IMPAIRMENTS
VISUAL IMPAIRMENTS*
HEARING IMPAIRMENTS*
INTELLECTUAL AND MENTAL IMPAIRMENTS
INABILILTY:Difficulties in holding or grasping objects
BARRIER:
depends on the ground, equipment, street furniture, width of thoroughfare, etc.
IMPAIRMENT: Need of guidance system
BARRIER:
IMPAIRMENT: vulnerability during emergencies
BARRIER:
IMPAIRMENT: no vision
BARRIER:
IMPAIRMENT: low vision
BARRIER:
inadequate warning of hanging obstacles, glazed partitions not identified, isolated unexpected steps
audio signals not backed up by visual/written signals; no subtitles, no sign language available
IMPAIRMENT: sensitivity to acoustic discomfort
BARRIER:
no sign language translations, no training in sign language, no appropriate graphic information provided.
INABILITY: difficulty
to follow and retain information
BARRIER:
no visual warnings, no smoke detectors with flashing lights, inappropriate emergency lighting
IMPAIRMENT: need of support with regard to comprehension and decision-making
BARRIER:
IMPAIRMENT: Limited capacity to cope with unexpected events
BARRIER:
IMPAIRMENT: sensitivity to environmental conditions
BARRIERS:

[Not all the people with mental impairments can read!]

ENVIRONMENT
1. Social environment Barriers:

Political, economic and legal factors:





Socio-cultural factors (attitudes of people, popular beliefs, discrimination):


2. Physical environment factors:

Natural environment:




Built space:

3. Communication-related factors

DIFFERENT KIND OF BARRIERS
CLASSIFICATION OF BARRIERS
VERTICAL
VISUAL

SOCIAL
BAD BEHAVIOUR

USE

MISTAKES

EXTERNAL AND INTERNAL STAIRCASES
No ramps, no handrails, no tactile or graphic indications
STEPS
Before entrances, at street corners, before elevators
LACK OF MAINTENANCE OR BAD POSITIONING
Signs covered by other signs or by branches,
non readable

ILLEGIBLE OR CONTRADICTORY
Small fonts, information too dense,
no graphic or symbols
Barriers that prevent people
with mobility limitations to easily
circulate between areas of the urban and built environment which are on different levels
Barriers that prevent people
with visual, mental or intellectual impairments to easily find their way in the urban and built environment
Barriers created by disrespectful behaviour which does not take into account the needs of people with disabilities
Barriers that prevent people
with different kinds of impairments to easily use public facilities and urban furniture
Barriers created by the incorrect or incomplete realization of solutions aimed at increasing accessibility
URBAN ENVIRONMENT
Uneven pavements, narrow passageways, steps on secondary alleys, etc.
OBSTACLES
Poles in the middle of the sidewalk, protruding ramps,
steps in front of a door
UNEXPECTED BARRIERS
Thresholds, irregular corridors, grids
HORIZONTAL


Barriers that prevent people
with physical impairments to easily
circulate in the urban and built environment
CONFUSING
Too many information, too many different fonts and colours, elaborated shapes
REASONABLE ACCOMMODATION
FIT FOR
PURPOSE

necessary and appropriate
modification and adjustments,
not
imposing a disproportionate or undue burden,
aimed at reducing barriers faced by people with disabilities
so to ensure them the enjoyment or exercise on an equal basis with others of all human rights and fundamental freedoms.

Fit-for-purpose is the ability of a piece of equipment, a facility or a place
to meet the needs and expectations
of its users and consumers.


DESIGN AND DESIGN REVIEW
ASSESSMENT AND RETROFITTING
CIRCULATE: length of corridors, width of doors, internal signage, steps and staircases, etc.
USE: toilets, furniture, reception desks, etc.
Most of the time only
very small adjustments are done in terms of accessibility,
unless the whole needs to be refurbished =
only partial results are achieved
Best cost-effective option: not more than +5% budget (according to OESC*)

Needs of PwDs are harmonized in the overall design.

Think about an accessibility plan since the beginning, and
INVOLVE people with disabilities
from the initial stages of the planning activities
...and for each step of the mobility chain:

REACH: enough parkings, external paths, signage
ENTER: entrance gates and doors, ramps, height and position of equipment (doorbells, turnstiles, etc)

Retrofitting of existing buildings requires
more efforts
and often
cannot provide with satisfactory outputs
Accessibility equipment might interfere with the original spaces
of the building creating discomfort to the users (i.e. ramp reducing the width of a corridor, accessible WC requiring the displacement of men/women toilet to another end of a corridor, etc..)
The result depends on the nature and configuration of the building and its surrounding spaces (i.e. not enough room to enlarge a bathroom, no space outside the main entrance for a standard ramp, etc.)
have
flexible time
to start work if a staff member with a disability has difficulty using transport
have a
disability focal point
in an organization who has responsibility to support staff with disabilities to ensure their participation and inclusion.
provide software that translates sounds to words or words to sounds
allow a child who finds it difficult to write
more time in an exam
to write their answers
INAPPROPRIATE LOCATION
Height, position, configuration of facilities and equipment
INAPPROPRIATE DESIGN
Position, dimensions
LACK OF ATTENTION
LACK OF RESPECT
LACK OF INCLUSION
BREAK

EXCESSIVE STEEPNESS OF RAMPS
POOR DESIGN
IGNORANCE OF BASIC RULES OF USE
INAPPROPRIATE INTERPRETATIONS
POOR DESIGN HARMONIZATION
POOR DESIGN

POOR ACCESSIBILITY PLANING
MISTAKEN SIGNAGE
retrofit an existing building
with
minor

changes
that will provide
major

benefits
for people with disabilities [handrails, bigger toilets, tactile signage]
* ONTARIO EDUCATION SERVICES CORPORATION
http://www.oesc-cseo.org/english/pdf/AODA_BuiltEnvironmentCostingStudy1-PublicReviewRelease.pdf
Interruption of mobility chain
no signage is provided near the main entrance
too much information near the wayfinding plan
Visibility
Legibility
the wayfinding plan is too small
Legibility
the wayfinding plan is not well lighted
Clearness
there are different symbols in the plan and in the legend
Written information
the wayfinding system does not include graphic symbols
Interruption of mobility chain
indications are located where they are not useful
Interruption of mobility chain
progressive indications are too distant one from the other
Interruption of mobility chain
progressive indications do not continue until the end of the path
Legibility
the contrast between written information and the background is not enough
INTERNAL WAYFINDING SYSTEM
INAPPROPRIATE DESIGN
*

Legibility
excessive or inappropriate use of colour
* Guide pratique de la signalétique et des pictogramme, UNAPEI [UNION NATIONALE DES ASSOCIATIONS DE PARENTS,DE PERSONNES HANDICAPÉES MENTALES ET DE LEURS AMIS]
* blindness and low vision
* Concerning people deaf or hard of hearing
REMEMBER!

Not all the people with hearing impairment can read or know sign language!

Texts should always be accompanied by
graphic images, pictograms, universal symbols.
in several floors building ensure that
spaces open to public [or single/centralized contact points] are located in the ground floor
outreach services to PWDs’ homes
instead of delivering center based services only
People with disabilities should be
INVOLVED in the assessment process,
they are the most qualified for detecting problems and barriers
ACKNOWLEDGMENTS
Author
Erika TRABUCCO (Reconstruction Specialist, Handicap International Federation, Gaza, Occupied Palestinian Territories)
Contributions and Proofreaders
Celine ABRIC (Regional Technical Unit Coordinator, Handicap International, Amman, Jordan)
Published in:
June 2015
Published by:
Handicap International, Gaza Program, 3rd floor, Al Jamal Building, 17th square, Al Rashid street, Gaza city, Tel/Fax:+970 (0)8 263 47 83, contact@hi-me.org



NOTE
All the contents and figures present in the different modules of this training aim only to give ideas and examples of some realizations made by Handicap International, and should be used for construction with a technical validation first. The association declines all responsibility in case of accident/misconstruction after using the technical recommendations introduced by these manuals.


NATURAL ENVIRONMENT
Uneven soil, sand, steep roads
EXTERNAL LATRINE ACCESS
Dura, West Bank
GAZA BEACH
Gaza strip
ACCESS ROAD TO PRIVATE HOUSE
Qalquilya, West Bank
STEPS IN ALLEY
Jabalya, Gaza Strip

PRIVATE PATH TO EXTERNAL LATRINE
Nablus, West Bank
STEPS BEFORE A LATRINE
Dura, West Bank

EXTERNAL THRESHOLD IN CLINIC'S ENTRANCE GATE
Gaza City
EXTERNAL LATRINE ACCESS
Khan Younis, Gaza Strip
PRIVATE TOILET
Gaza city
EXCESSIVELY
STIMULATING
Too many colours
or decorations

UNCLEAR
Not clearly understandable symbols, methaforical, oversimplified, etc.

INACCESSIBLE SQUAT TOILET
Gaza City*

*Squat toilets are particularly umcomfortable for people with physical impairments, but they can be equipped with seats so to be easily used by everyone
Steps before an elevator neutralize it's potential in helping people with disabilities' movements.
65cm TOILET DOOR
Tamun, West Bank
IGNORANCE OF BASIC RULES OF USE
SLIPPERY EXTERNAL PATH
Hebron, West Bank

INACCESSIBLE RAMP TO HEALTH CENTER
Hebron, West Bank
SIDEWALK
Ramallah, West Bank

disaster management frameworks and
policies that don't address disability
issues
poor financial situation
of a household with a PWD
lack of
laws and regulations
and/or of appropriate
follow up

people misperception about PWDs’ abilities
(PWDs are not able to…)
people with disabilities need to have their
own separate facilities
myths about disability
(this is due to an ancestor fault or the result of witchcraft),
people with disability
cannot have a normal social life
(have friends, get married, have children, work)
fears: you can
get

infected
if you eat with a person with disability and become disabled.

inaccessibility of
public transportation systems
inaccessibility of
buildings and urban spaces
lack of graphic
information
impossibility to use
equipments and furniture
(doors, handles, public telephones) by people with physical impairments


inaccessibility to sandy places like
beaches
for people on wheelchair
steep cliffs
that are difficult to climb for people with motor impairments,
grass fields or woods with a too thick vegetation
to be used by people with motor or visual impairments

early warning systems
that can't be heard by people with hearing impairments
signage with no images
to help people with mental impairments
information provided
only in writing and/or only in one language

inappropriate or poorly placed control and handling systems (door knobs, window catches, switches, taps, letter box openings etc.)
INABILITY: Need for technical aids (wheelchairs, walking frames, crutches, etc.):
BARRIER:
no colour contrast, no raised guidance system on the ground or in interior and exterior vertical and horizontal thoroughfares (staircases and lifts; corridors etc.);
inappropriate emergency signage localization, no association between text and image in emergency signage;

hazards like obstacles hanging on the walls or from the ceiling, hidden or unexpected furniture and equipment, lack of tactile pavings
natural light not enough (dirty windows), artificial light is too direct (blinding), not enough lighting points, no light management systems [blinds, curtains, etc.]);
IMPAIRMENT: vulnerability to dangers
BARRIER:
IMPAIRMENT: no hearing ability
BARRIER:
crowded noisy places, high volume music/sounds in communal areas, echoing spaces (training halls, terminals)
IMPAIRMENT: need of special information supports
BARRIER:
INABILITY: vulnerability in emergency situations
BARRIER:
no written documents provided during a training, no meeting minutes, no clear meeting agenda, people speaking at the same time
inappropriate documentation and signage, no images, no colours, and no text/image association;
an automatic door, often essential for people with a physical impairment, can cause problems for some people with an intellectual or mental impairment

natural lighting not favored, excessively
coloured/decorated spaces, small/narrow corridors, crowded areas

IMPAIRMENT: Need of simplified messages
BARRIER:


inappropriate signage (written/graphic/visual), confusing/contradictory wayfinding systems etc.

Use the provided Accessibility Checklist to assess the building you are in in terms of accessibility;
Visit INTERNAL and EXTERNAL spaces;
Add extra information if you want.
TOOLS
2 Flipcharts, coloured stick papers
GROUP DISCUSSION
Impairments VS Barriers
List on the flip charts examples of BARRIERS for every different kind of IMPAIRMENT [physical, visual, hearing/speaking, mental/intellectual]



Can you think about some examples of reasonable accommodation?
GROUP DISCUSSION:
PRE TEST QUESTION-Check
PRE TEST QUESTION-Check
Full transcript