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Innovation and Digital at Peace Corps

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by

Sheila Campbell

on 23 June 2014

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Transcript of Innovation and Digital at Peace Corps

Digital and Innovation at Peace Corps
Strategy & Vision
Challenges & Solutions
Core External App
Data & Stats
Populist
Technology choices
Simple & Lightweight
Accessible
Modular
Open & Sharable
Cheap
Core Internal
App
Peacecorps.gov
It's all about efficiency
Impact
Landscape
Principles
Mobile
Social
Data
Why is Digital Imporant?
Your image to the world
To be part of larger information ecosystem
Show transparency and build trust
Increased collaboration
More efficient customer service and interactions
Gain competitive advantage
Email
Doc sharing and collaboration
Independent IT Assessment
Mobile has overtaken desktop
57% of consumers will
not
recommend a busines with a poorly designed mobile site
Millennials spend 5.4 hrs/day with user-generated content (trusted 40% more than tranditional media)
Average user spends almost twice as much time on a website that has a video
Peacecorps.gov: 600,000 monthly visitors and over 1/2 million Twitter followers

Risk tolerant
Reactionary vs strategic
Heavy infrastructure that restricts autonomy, DYI
Large and unequal global network
Relunctance to unleash Volunteers
Full transcript