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Copy of B2C 7-Eleven

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Kaajal Singh

on 22 April 2013

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Transcript of Copy of B2C 7-Eleven

Continued... Scalability Economies Value Net Integrator Distribution Introduction 4) No direct delivery required.

5) Alternates for Credit Cards. The Product
Q3. How does the 7-eleven example of B2C commerce in Japan illustrate impact of culture in service system design? 1) Low space.

2) Shop Daily.

3) Most time spent in public transport. Konbini's have become an important part of everyday life in Japan. Conclusion Value net integrators co-ordinate activities across the value net by gathering, synthesizing and distributing information. Q1. What features of 7-Eleven Japan distribution system illustrate the ‘Value Net Integrator’ e-business model? Q2. Does the 7-eleven Japan distribution system exhibit scalability economies? Resources Cultural & Geographical factors
Q4. Will the 7-eleven Konbini and Mobile system be adopted in the United States? Value Net Integrated Model This model collects, synthesizes and distributes information effectively for 7-eleven Japan. The customer information for 7-Eleven is gathered by various ways. Scalability is a characteristic of a model or function that describes its capability to cope and perform under an increased or expanding workload. Due to the nature of the outline model of 7 eleven Japan, distribution system of the company exhibits scalability economies. Scalability Economies at 7-Eleven 1) Low inventory and stock required

2) Cultural traits in Japan are in advantage of this business model and hence would definitely contribute to revenue growth.

3) Growth of wireless connectivity means some investment on future physical shops can be re-directed to other areas.
Q3. How does the 7-eleven example of B2C commerce in Japan illustrate impact of culture in service system design? 7-Eleven Service delivery system thus illustrates the cultural traits of Japan. Japan has crowded living condition as compared to the living conditions in the United States. The customer attitude is very different in United states as compared to Japan. Public transport Vs Private transport. Hence, this system will not be successful if adopted by the United States. Impact of technology in 7-eleven's e business model. High wireless penetration is also used to collect information from the customers. Evolution of B2C E-Commerce in Japan By:
U1235646U1105024U1112952U1013066 Date: 22nd April 2013 In 1974, first store was opened in Tokyo. 1978 - Corporate changed its name to 7-Eleven Japan Co. Ltd. In 2000, E-Commerce company (7dreams.com) was established. Currently there are 8,153 7-Eleven stores in Japan. Average Konbini store has a floor area of 1,000 sq ft. In 2001, Ito-Yokado Co. Ltd had a joint venture with 7-Eleven Japan Co. Ltd. 7-Eleven Japan distribution system exhibits scalability economies. The culture of Japanese can be clearly witnessed in the service system design of 7-Eleven. Due to this culture, 7-Eleven Japan's methods and systems cannot be adopted by the 7-Eleven chain in United States. Bibliography Vitale, M.R. and Weill, P., 2001. Place to space: Migrating to EBusiness Models. United States of America: Harvard Business School Publishing Corporation. Plummer, Daryl C., et al., 2008. Cloud computing: Defining and describing an emerging phenomenon. Gartner. Seven Eleven, 2013. Corporate information -. [ONLINE] Available at: http://www.sej.co.jp. [Accessed 17 April 2013]. Geography - U.S. Census Bureau. 2013. Geography - U.S. Census Bureau. [ONLINE] Available at: http://www.census.gov/geo/. [Accessed 18 April 2013]. Japan Data. 2013. Japan Population. [ONLINE] Available at: http://data.worldbank.org/country/japan. [Accessed 18 April 2013].
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