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Communication Skills

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by

Sarah Slasor

on 17 October 2014

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Transcript of Communication Skills

TXT'ing
Non verbal communication
What is it?
Communication is an essential life skill, it's used in the every day life both professionally
and
socially.
speaking communication
...what do you think is going on here?


You need to be able to change how you talk to match the Environment you are in.
Using your knowledge of non-verbal communication...
the act of transferring information from place to place.
"Communication"
How do we communicate?
Words can have different meanings
Your Body talks?
For instance...
ACTIONS SPEAK LOUDER THAN WORDS
THE WAY YOU SAY IT
WHAT IS ACTUALLY SAID
giving presentations

catching up with friends

solving problems
making decisions
asking questions

allows you to connect with others
persuading others
meeting new people
reporting events
making excuses
know about your topic
encourage others to participate
use the right tone of voice
make eye contact with your audience
try not to be nervous
be confident in what you're talking about, along with what you look like
focus on making a good impression
listening communication
try to keep an open mind
avoid any distractions
delay any instant judgement on the speaker
don't dwell on a certain point
don't stereotype the speaker
DO NOT think of your next question while the speaker is still making their point
thinking communication
Uses:
solving problems
making decisions
asking questions
organizing information
preparing to communicate in an effective way
Try:
ask yourself the same question multiple times and come up with multiple answers
we use thinking communication skills every time anyone says anything
we use nonverbal communication skills and speaking communication skills every time we talk
we use listening communication skills whenever we hear someone talking
communication skills are all around us! we just don't realize it.
90%
of what you communicate is based on how you say it, not actually what you say.
For example, would you speak to your grandparents the same way you speak to your friends?
Didn't think so.
What
NOT
to do
What To Do...
using your hands excessively
lip biting
slouching
speak loud enough and clearly
good posture
looking around and making eye contact
Repetition
Substituting
Complementing
Accenting
different types of body language
Full transcript