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Australian male workers in Saudi Arabia

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Alessandro Nespoli

on 14 September 2013

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Transcript of Australian male workers in Saudi Arabia

Australian female workers in "Saudi Arabia"
Group C:
Alessandro Nespoli
Pavitra Rebecca Kurien
Manuel Maurer
Ibrahim Hussein
Renuka Ranasinghe
Fangqiang Fan

Overview of Saudi Arabian culture
Pervasive role of religion
Islam is more than a religion it is also a social order and economic factor.

Women in Saudi Arabia – In the business world
Gender roles are defined by Sharia (Islamic law)
Required to have a male guardian
Forbidden from voting or being elected to political office
Not permitted to drive
Restricted working rights
Women comprise only 17% of the native workforce (BBC News)
Private sector allows women to work with men, although restricted. .

What words would you associate with
“Saudi Arabian Culture”?

Culture in Light of Global Business Environment
Cross-cultural communication
Cross-cultural interaction
Cultural Intelligence

Art and a science
Any one has an experience to share

Art of developing truly global leaders with cultural awareness:

Cross cultural interaction:

What is Cultural Intelligence (CQ)?

Cultural Intelligence:

Intercultural Sensitivity:

Closely linked to Emotional Intelligence:
Picks up where emotional intelligence leaves off (ealy & Mosakowski 2004)
Propensity to suspend judgement

Cultural Intelligence:

1. Cognitive:

looking at consistency of character
Practice: In Saudi Arabia, instead of looking what the culture associated with Saudi Arabia, observe the consistency of the behaviours and norms of the staff, e.g. punctuality, certain tolerances etc

Components of Cultural Intelligence:

2. Physical:

Customs, gestures, habits and mannerism
Practice: Shaking hands, offensive gestures, hugs, dress codes

Components of Cultural Intelligence:

3. Emotional
Belief in in one self's capability to embrace other cultures.

Components of Cultural Intelligence:

Inter-Cultural Communication:

Intercultural blunders:
Examples : Mitsubishi, Coca Cola

Practice : Renuka's experience

Inter-cultural Communication:

Thank you
Grazie Mille
Asante Sana
Merci Beaucoup

A Practical Example:
Seminar Discussion
1. Based on the conversation what can you tell us about the behavior of Patricia in light of:
a) Intercultural (norm) communication
b) Cultural Intelligence (CQ)

2. What could she have done differently?

3. Is the expectation different from her Saudi counterpart?

American Bedu weblog 2008, ‘A Professional Australian Woman & Mother in Saudi Arabia‘, viewed 30 August 2013, <>.
Ali, A. & M. Al-Sharkis 1985, ‘Managerial Value Systems for Working in Saudi Arabia’, Group & Organization Management, vol.10, no. 2, pp. 135-148.
Earley, P.C., & Mosakowski, E. 2004, ‘Cultural Intelligence’, Harvard Business Review, vol. 82, no 10, pp. 139-146.
Gardenschartz, L., Rowe A., Digh P. & Bennett M. 2003, ’The Global Diversity Desk Reference: Managing an International Workforce’, Pfeiffer, San Francisco, CA.
Hammer, M. R., Bennett, M. J., & Wiseman, R. 2003, ’Measuring Intercultural Sensitivity: The intercultural development inventory’, International Journal of Intercultural Relations, vol. 27, no.4, pp. 421-443.
Hickson, D.J. & Pugh, D.S. 2001, ‘Management Worldwide: Distinctive styles amid globalization‘, Penguin Books, London
Hofstede, G. 1984‚ ‘National Cultures and Corporate Cultures‛, in L.S. Samova & R.E. Porter (ed.), Communication between Cultures, Wadsworth, Belmont, CA.
Koontz, H., O’Donell, C., & Weirich, H. 1980, ‘Management‘, 7th edn, McGraw Hill, New York.
Steers, R. M., & Nardon, L., Sanchez-Runde, C. J. 2010, ‘Management Across Cultures: Challenges and Strategies‘, Cambridge University Press, Cambridge.
Yeganeh, H. 2011, 'The "Great Satan" talks with the "Evil": A cross cultural analysis of the American-Iranian communication/negotiation styles', International Journal of Conflict Management, vol. 22, no. 3, pp. 219-38.

Reference list:
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