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Employee Engagement

Marylhurst University BM410 Capstone Project
by

veronica perez

on 26 July 2014

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Transcript of Employee Engagement

By the way...
Engaged
Feedback
How to get
Employees Engaged
Not
Engaged
Actively
Disengaged
Benefits to the Employee
A
B
C
tmosphere
ehavior
onsequences
X
Y
Z
eXamine the facts
es to success!
ero in on partnership
By the way...
Employee
Engagement
ONE TEAM
Profit
Fewer Sick Days
Happy Customers
Criticism may not be agreeable,
but it is necessary
.
It fulfills the same function as pain in the human body.
It calls attention to an unhealthy state of things.
~ Winston Churchill
S
T
A
R
ituation
ask
ctions
esults
Human dignity means protecting another's self-esteem,
a sense of pride that causes you to treat yourself and others with respect, placing value on life.
ONE GOAL
Activity
Time!
Team of two (1 speaker, 1 listener)
Speaker has 30 seconds to tell the other person anything they want about themselves (where they grew up, siblings, pets, jobs, etc.)
Listener is to listen with full engagement (eye contact, appropriate responses, body language)
SWITCH after 30 seconds
Once both partners have had their chance, we do it again with the listener fully DIS-engaged
Speaker has the same 30 seconds to share something
Listener is to be fully disengaged (no eye contact, fiddling with something, humming, distracted)
SWITCH after 30 seconds
REFERENCES

Brun, J., & Dugas, N. (2008). An analysis of employee recognition: Perspectives on human resources practices.
International Journal Of Human Resource Management, 19(4), 716-730. doi:10.1080/09585190801953723

Gallup, Inc. (2012). Employee Engagement. Retrieved from http://www.gallup.com/consulting/52/Employee-Engagement.aspx

Kelleher, R. (2008, June 19). What is Employee Engagement. Retrieved from
http://www.youtube.com/watch?v=u-e02N1OUqw&feature=related

Mone, E., Eisinger, C., Guggenheim, K., Price, B., & Stine, C. (2011). Performance Management at the Wheel: Driving Employee
Engagement in Organizations. Journal Of Business & Psychology, 26(2), 205-212. doi:10.1007/s10869-011-9222-9

Nasser, K. (2012). Leaders, 12 Worthy Kudos to Spark Employee Engagement. Smart SenseAbilities Blog. Message posted to
http://katenasser.com/leaders-12-worthy-kudos-to-spark-employee-engagement/

The Value of Engaging Employees with Recognition Programs. (2012). Report on Salary Surveys, 19(5), 9-10. From the Bureau
of National Affairs, Inc. Retrieved from EBSCO host. ISSN 1067-4551.

Van Fleet, D. D., Peterson, T. O., & Van Fleet, E. W. (2005). Closing the performance feedback gap with expert systems. Academy
Of Management Executive, 19(3), 38-53. doi:10.5465/AME.2005.18733214

Williams, R. (2010, Jan 4) Employee engagement define it, measure it and put it to work in your organization. Retrieved from
http://www.workforce.com/apps/pbcs.dll/article?AID=/20100104/NEWS02/301049987&template=printarticle

Images retrieved from Google Images
Lori Feigner | Heather Johnson | Veronica Perez
What Is Employee Engagement
Why Is It Important
Benefits to the Organization
Recognition
Activity
Time!
Full transcript