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Quality Training

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by

Mohamed Nassif

on 19 January 2015

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Transcript of Quality Training

Quality
Training..Accreditation Valuable Success Key

As we all know well,
the most valuable asset
of any organization is its
manpower
.
The Simple Truth
As any other service healthcare service is very much about
customer driven excellence.
It's clear that to emphasize the quality of our services we have to look at the front line staff, who are the ones who come into contact with the customer.
Your staff determine the amount of
truth
and
credibility
within the organization

service quality that is why proper training is essential for any organization's success.
Logistics..
Trainer of Trainers
The person implementing the training programs is responsible for assessing how effective the training has gone.
If one training program does not seem to be effective in preparing staff for their duties, that method should be evaluated and most likely changed.
The Joint Commission Knows it
THE END.
THE END.
Dr. Tarek Korayem
Logistics CEO
Dr Tarek M.S.Korayem

BSc-Diploma in Obs.& Gyn. Alex.University

TQM. AUC- CPHQ

Development Director- AL-RAFIE Hospital

CEO- Logistics for Consultation & Development
In June 2011, JCI received four-year accreditation by the International Society for Quality in Health Care (ISQua). Accreditation by ISQua provides assurance that the standards,
training
and processes used by
JCI to survey the performance of health care organizations meet the highest international benchmarks for accreditation entities.
THE SQE STANDARDS
That's How !
Proper training falls under the responsibility of the organization and it's managers.
Providing correct training for staff is a helpful tool in running a service according to the organization's mission.
When discussing the quality of service we must stress the importance of training.
Thank You
Training Services
LOGISTICS FOR CONSULTATIONS & DEVELOPMENT
Strategic Alliances
LOGISTICS FOR CONSULTATIONS & DEVELOPMENT
LOGISTICS FOR CONSULTATIONS & DEVELOPMENT
Logistics Local Courses

Affiliations
AUC
Training Services
Training
LOGISTICS FOR CONSULTATIONS & DEVELOPMENT
Logistics Programs
Professional Postgraduate Diploma in Total Quality Management for Healthcare reform

Professional Postgraduate Diploma in Healthcare and hospital Management

Professional Postgraduate Diploma in Human Resource Management

Professional Certificate in Sales Management

Professional Certificate in Infection Prevention and Control
Programs
Certified Professional in Healthcare Quality (CPHQ) Study
&Review course

Certified Professional in Healthcare Risk Management (CPHRM) Study and Review course

Infection Control

Applying Statistics Process control in Healthcare

Patient Safety and Risk Management

Lean/Six Sigma Principles in Health Care

Hospital Accreditation Standards Interpretation

Leadership, Strategic Planning and Human Resources in Healthcare

Managing Information In healthcare and Medical Records

Quality Management and Performance Improvement in Healthcare

Safe Hospital Design
Affiliations AUC
Number of Growing Participants
2012
LOGISTICS FOR CONSULTATIONS & DEVELOPMENT
LOGISTICS FOR CONSULTATIONS & DEVELOPMENT
Number of Growing Participants
2012
2009 2010 2011 2012
LOGISTICS FOR CONSULTATIONS & DEVELOPMENT
Chart of Growing Participants
THE SQE STANDARDS
That's How !
The Isqua Knows it
Accreditation Canada Knows it
Central Board for Accreditation of Healthcare Institutions Knows it
Egyptian Healthcare Sector Knows it
Change is inevitable
for a better future, our kids deserve
A new focus
Safe Patient
... small
Capable Provider
Knew it and Made Providers Capable
HOW !
(cc) image by jantik on Flickr
2012
2009
On the Technical Side
How to develop a training
program?
Our Trainees Lead The Change in Healthcare Sector All Over The ME/NA Region..And That's Our Pride And Honor.
Our Pride
How ? & Why?
Because we went hand in hand with the best in the profession
THE END
LOGISTICS FOR CONSULTATIONS & DEVELOPMENT
2008
Strategic Accounts
change will not come if we wait for some other person or some other time.
we are the ones we have been waiting for.
we are the change that we seek.
Barack Obama
Full transcript