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Emotional Intelligence

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Tiffany Phan

on 26 January 2015

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Transcript of Emotional Intelligence

What is Emotional Intelligence?
Dan Goleman (1946- )
Dan Goleman
The History
What are the characteristics of people with high emotional intelligence?
Self Awareness
Emotional Intelligence
By: Tiffany Phan, Mohammad Khan,
& Angela Shakeri

Knowing how to express emotions in different situations
Ability to use strategies that alter emotions and assess how effective these strategies are
Social Awareness
Understand the emotions, needs, and concerns of other people
Pick up on emotional cues
Feel comfortable socially, and recognize the power dynamics in a group or organization.
Relationship Management Activity
Know how to develop and maintain good relationships
Relationship Management
Released his first book, "Emotional Intelligence", in 1995
Claimed EQ is as powerful and at times more powerful than general intelligence when predicting future success
Proposed that EQ, unlike IQ, can be learned
Ability to
use, understand
, and
manage emotions
to relieve stress, empathize with others, defuse conflict, communicate effectively
Emotional Intelligence Timeline
Emotional Intelligence (EI) is also known as Emotional Quotient (
4 Attributes of EQ:
Self Awareness
Self Management
Social Awareness
Relationship Management
Edward Thorndike's Theory of Social Intelligence
David Wechsler's Success Intelligence Correlation Theory
Recognize your emotions and how they affect thought & behavior
Humanistic Psychologists (e.g. Abraham Maslow)
Know your strengths and weaknesses
Howard Gardner's
The Shattered Mind
Wayne Payne uses the word "Emotional Intelligence" for the first time
Have self confidence
Keith Beaseley & Reuven Bar-On introduce the term "EQ"
Self Awareness Activity
Salovey & Mayer publish the first article on Emotional Intelligence
Dan Goleman publishes "Emotional Intelligence: Why It Can Matter More Than IQ"
Consortium for Research on Emotional Intelligence in Organizations
Agree-Disagree Game
Move to the designated area in the room that matches what you think about the statement
Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree
Self-Management Activity
Don't Lose Your Cool
Read the scenarios and check what makes you stressed
Choose 2 things that make you stressed and come up with a solution for each to control your impulse feelings and adapt to the circumstance
Have higher quality interactions with friends
Don't get overwhelmed by depression, anxiety, stress, or anger
Know what to say to a grieving friend and how to motivate a coworker
Can perform better on the job
Can delay immediate gratification for long term rewards
Tend to have reduced turnover, stronger leadership and managerial abilities
In adolescents, high EQ has been found to serve as a protective factor against smoking
College students with lower scores on EQ tests report higher levels of alcohol consumption, and doing acts such as stealing and getting into fights
Good communication skills

Work well in a team

Manage conflict
Relationship Management Activity
Fishing for Compliments
Write your name on top of the given sheet of paper
Pass your sheet to somebody
On the sheet you get, write a compliment for the person
You have ten seconds
Keep passing the sheet around to fill out all the bubbles
Social Awareness Activity
Emotional Charades
It's like Charades!
We will need some volunteers
Act out whatever you get on the sheet of paper
Summary Quiz!

Get Ready.....

...for some positive reinforcement! \(⌐■_■)/♪
1. Which of these is an attribute of EQ?
A. Social Standing
B. Relationship Structuring
C. Self Management
D. Psychological Awareness
2. Emotional Intelligence is the ability to-
I. perceive emotions
II. create emotions
III. manage emotions
C. I, II
D. I, II, and III
Which do YOU think is more important? IQ or EQ?
3. ____________, having released his book, "Emotional Intelligence" in 1995, revolutionized the concept of the EQ.
A. Wechsler
B. Eminem (aka Slim Shady)
C. Goleman
D. George Bush (aka the worst president)
4. SINBAD has realized his academic performance has been lackluster the past few weeks. After thinking about his behavior, he realizes he has been pretty down the past few weeks. Sinbad's analysis is an example of-
A. Social Awareness
B. Relationship Management
C. Self Management
D. Self Awareness
5. Ms. Van Nuys is a perfect human being. She maintained great grades in school as well as emotional stability within herself and with her friends and family. Which of the following intelligence pairs does she possess?
A. Low IQ, High EQ
B. High IQ, Low EQ
C. Low IQ, Low EQ<--if you want her to flunk you, pick this!! (^ᴗ^)
D. High IQ, High EQ
Sample Statement: "I don't like people who like Britney Spears"
Other definitions of EQ

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