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Transcript of Business
Slow to Hire, Quick to Fire
Well Trained/X Trained
WeInspire Survey Results
Top Three - Make them our Culture
FY15-16 By the Numbers
Dept. 11 SWOT
Operation Impact: Sales and Retention
Families... They Spend and Stay!
Financial Overview and Department Update
To inspire you through ...
Bottom Three - Get Rid of our Achilles Heel(s)
Protect the safety, security and privacy of our members and associates.
Treat others with respect and dignity.
Contribute to a good member experience.
Take time to build relationships between departments.
Participate in various aspects of club life.
Recognize and share the great work of others.
Comprehensive MTV Guide
2500 Categorized Parents Emails
"Adult Club" Stigma
Growth in Cost-Based Programs
New Market Entrants
(o) Cross Marketing + (s) Comprehensive MTV Guide = More Connected Kids
(t) Competition + (s) 2500 Emails = Out-Marketed Competitors
(s) Great Programmers + (o) New Cost Based Programming = Increased Revenue
(w) Adult Stigma + (o) Expandable Market = New Outreach Opportunities
Plan, Perform, Pro Forma
Clearer Financial Results
Parents, Programs, Problems
Continuation of Culture
Members Keep us in business. Membership and engagement are everyone's priorities.
Department 11 is focused on enrichment programming with family convenience as a top priority.
Our growth will be encouraged by passion, but supported by smart data.
WeInspire is the new culture. We will embrace it and find success with it's tools.