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Business

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by

Tim Auerhahn

on 3 August 2015

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Transcript of Business

Personnel
Slow to Hire, Quick to Fire
Well Trained/X Trained
Informed Associates

Our Promise
Movement
WeInspire Survey Results
Top Three - Make them our Culture
FY15-16 By the Numbers
Dept. 11 SWOT
Operation Impact: Sales and Retention
Families... They Spend and Stay!
Business
People
Big Picture
JUNIOR PROGRAMMING
QUESTIONS?
Financial Overview and Department Update
Community
Personal Attention
Fun
Fit
Focused
To inspire you through ...
Bottom Three - Get Rid of our Achilles Heel(s)
Protect the safety, security and privacy of our members and associates.
Treat others with respect and dignity.
Contribute to a good member experience.
Take time to build relationships between departments.
Participate in various aspects of club life.
Recognize and share the great work of others.
Strengths:
Comprehensive MTV Guide
2500 Categorized Parents Emails
Great Programmers
Weaknesses
"Adult Club" Stigma
Space Issues
Relative Newness
Opportunities
Growth in Cost-Based Programs
Cross Marketing
Expanding Markets
Threats
Existing Competitors
New Market Entrants
TOWS Matrix
(o) Cross Marketing + (s) Comprehensive MTV Guide = More Connected Kids
(t) Competition + (s) 2500 Emails = Out-Marketed Competitors
(s) Great Programmers + (o) New Cost Based Programming = Increased Revenue
(w) Adult Stigma + (o) Expandable Market = New Outreach Opportunities
Taylor
Mike
Kelsie
Plan, Perform, Pro Forma
Better Organization
Clearer Financial Results
Parents, Programs, Problems
Personnel Successes
Enrichment programming
Continuation of Culture
Entrepreneurship Hustle
Operational Excellence
Junior Athletics
Members Keep us in business. Membership and engagement are everyone's priorities.
Department 11 is focused on enrichment programming with family convenience as a top priority.
Our growth will be encouraged by passion, but supported by smart data.
WeInspire is the new culture. We will embrace it and find success with it's tools.
Full transcript