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Geeks Orientation Lite
Transcript of Geeks Orientation Lite
The Ultimate Question.
Some General Guidelines
BOH & FOH
MEET THE TEAM!
The WHY of myBurgerLab
1. Be Welcoming & Sincere
2. Be Passionate & Dedicated
3. Be Responsible & Accountable
4. Be Considerate & Respectful
5. Be Unique & Inventive
6. Be Knowledgeable & Humble
-provide a sense of belonging to everyone.
-take pride in everything that you do.
-no one's perfect. Admit your mistakes and learn.
-take care of everyone's self esteem and pride.
-challenges are just tests of our ingenuity.
-understand what you do and share that knowledge.
REMEMBER TO GIVE AND TAKE
- Long Pants
- Covered Shoes
- No Watches
& Jeweleries in
ALWAYS TRIM YOUR
- together, we delight customers with quality products.
ON THE FLY
Change cloth every 1-2 hours or whenever necessary.
Change gloves whenever in contact with dirty items or every 2 hours.
BE CONSTANTLY AWARE OF WHAT YOU TOUCH
The God/Devil is in the Detail
every detail counts
sauce - in a ring
lettuce facing out
neat & clean
Clean and sanitize tables and worktops.
Spray chemical directly on cloth and not on surface, except closing & opening
For only floor cleaning
To clean glass windows and doors
Can be used as-is
Refill whenever needed to
Cleaning Griddle 1 & vents
Warning: CorrosiveWear gloves and be careful!
Focusing on detail and speed
- Together, we build relationships and delight customers' day!
10 SIMPLE GUIDE TO
WHAT WOULD YOU DO?
- GOING BEYOND THE CALL OF DUTY -
THE ART OF SERVICE RECOVERY
Greet every customer at entry+exit
Get feedback & Delight Customer
Efficiency in teamwork
THE HQ TEAM
3 pink slip = gg.com
Speech, communication and conduct directed to another employee that results in a hostile work environment.
Any form of harassment whether violent or sexual in nature taken in the work place is strictly prohibited.
- DRUG FREE ZONE -
"We're here to create and deliver great, memorable experiences.
And we happen to be doing that through food."