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Transcript of Welcome Presentation
The Cost to Acquire a Customer (CAC) exceeds the Life Time Value (LTV) a customer brings us.
This is my third go-around selling to large enterprises, SkyStream, Kontiki and now Qumu.
I like to explain to you the problem the way I see it, the changes I suggest to avoid making the same mistake again. and
Travels to Clients
The Program Coordinators
The IT Team
To improve the professional lives of individuals and the performance of organizations through the delivery of high quality education and training services.
O U R M I S S I O N
For information on our classes, schedule, pricing, and more
visit us at
Or follow us!
COLUMBIA GATEWAY DRIVE
Training Center Visitors
WITHIN 15 FEET OF ENTRANCE
Please find your student handbook online at:
Smoking or carrying lighted
tobacco products is prohibited
by Howard County law.
Violators are subject to a penalty
not to exceed $250
NEED A STUDY SPACE?
Sign up at the front desk.
Course Attendance Roster
* Please provide your email address, should we need to notify you of any course interruptions.
7:30 a.m. – 5:00 p.m. (Mornings)
5:30 p.m. – 9:30 p.m. (Evenings)
8:00 a.m. – 4:30 p.m.
We'd love to hear from you. Share your feedback!
You must complete at least 80% of classes in order to receive your certificate of completion
Please ensure that your name and email address are accurate
You must sign in every day in order to get credit for the class
Just check your email.
At the End of the Day
Take all materials with you
Save any information to the Course Data folder or your VM - DO NOT save to the desktop
Throw away your trash and clean up your area
Log off of your computer
The Office Manager
Brent - 7 a.m. - 3:30 p.m. Mo. - Fr.
Lindsay - 7:30 a.m. - 4 p.m. Mo. - Fr.
Ryan - 8 a.m. - 4:30 p.m. Mo. - Fr.
Rhani - 2 p.m. - 10 p.m. Mo. - Th.
Steve - 7 a.m. - 3:30 p.m. Mo. - Fr.
Brandon - 8:30 a.m. - 5 p.m. Mo. - Fr.
Joe - 10 a.m. - 6:30 p.m. Mo. - Th.
7 a.m. - 3:30 p.m. Fr.
Need to Take a Test?
KEEP IN MIND...
Please plan accordingly.
Check with your Program Coordinator or the front desk about scheduling an appointment.
In the downstairs kitchen